Leasing Options Ltd Reviews 23,139

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,482 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making the entire process pleasant and easy to understand. The customer service is frequently highlighted as outstanding, with many appreciating the personalized and efficient approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the staff goes above and beyond to ensure satisfaction and clarity throughout.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Consumers find user experience to be positive. Many reviewers describe the process as smooth, easy, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Excellent service from James!" James at Leasing Options was absolutely brilliant from start to finish. He was knowledgeable, friendly, and made the whole leasing process incredibly easy to understan... See more

Company replied

Rated 5 out of 5 stars

This was the first time we have leased a car so we’re unsure of the process. Our assigned account manager Lola was great. Very friendly with expert advice, and no high pressure sales. Would absolut... See more

Company replied

Rated 5 out of 5 stars

Salvatore Musso has been extremely helpful throughout the whole process of leasing a new car He took the time to explain everything in detail making sure he answered any questions we had. I cannot re... See more

Company replied

Rated 5 out of 5 stars

From the first contact I had with Jo, she understood my requirements and helped secure the right car and best deal for me. Throughout every conversation she has taken time to ensure I understand the p... See more


Company details

  1. Car rental service
  2. Car dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

23k reviews

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Rated 5 out of 5 stars

Great service from Chris Dalton at leasing options

I recently dealt with Chris Dalton when looking to lease a car this week.
Excellent service throughout the process.
He was very professional, knowledgeable and responsive at every stage. Would definitely recommend.

15 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

We are so glad to hear you had such a positive experience. We appreciate you sharing your kind words about Chris's excellent service. Thank you for your recommendation!

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Great company, Gemma Chapman was awesome

Great company, great service and great value for money. Gemma Chapman was the one who processed my order and she was extremely helpful in every way, I couldn’t recommend both Gemma and this company more.

29 April 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Peter

We are so happy to hear you had such a positive experience with us. We truly appreciate your kind words and recommendation. Thank you for your wonderful feedback!

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Craig Easterbrook was fantastic

Craig Easterbrook was fantastic, totally professional spoke very clearly made the whole process of leasing a new car a breeze and a pleasure to deal with ⭐️⭐️⭐️⭐️⭐️ from me keep up the good work Craig your a credit to your company 👍

15 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Dean

We are delighted to hear that your experience was so positive! We are glad that the process was a breeze and a pleasure. We hope you enjoy your new car!

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Car Lease

I was impressed with the clarity of the process. Damian explained everything that I needed to know.
It was reassuring to get the clear information for a person using leasing the first time.

15 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi AJ

We're so glad to hear that the process was clear and reassuring for your first leasing experience. Thank you for your positive feedback for Damian !

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Excellent service

Lola has been brilliant regarding our lease. Very good at communicating both via email and phone, very friendly and efficient. Would highly recommend

15 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Natalie

We're so glad to hear about your excellent experience with us. We truly appreciate your kind words for Lola and recommendation!

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Great Service

Jake was a real pleasure to deal with and he really went the extra mile to make sure that sourcing my new car went as smoothly as possible.

Communication was excellent throughout, and all of the necessary paperwork and admin was taken care of seamlessly.

15 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Fraser

We're so happy to hear that your experience was smooth and that communication was excellent. We appreciate your kind words for Jake and hope you enjoy your new car!

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Kerry is lady we dealt with very professional and informative. Car has been delivered, faultless transition, absolutely love it. The delivery driver was excellent too Graham. Would highly recommend Leasing Options Ltd

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Faultless and Simple

Kelly made the entire experience painless and simple. The car arrived on the specified date exactly as planned I would highly recommend and I expect to Leasing Options again for our personal vehicle. Thanks.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

10/10

Lola was so helpful from start to finish. Sourced me a great deal on my van lease which was even cheaper than the advertised price. Recommend 100%

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience working with Lynsey

Very good experience working with Lynsey when arranging my lease. Se was professional, responsive, and made the whole process easy for me.

She kept me informed and was prompt to respond to any of my questions

Overall, really happy with the service and would definitely recommend Lynsey and Leasing Options to anyone looking to lease a vehicle.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

FANTASTIC service from Jo Podmore at…

FANTASTIC service from Jo Podmore at Leasing Options. Explained everything and answered every question I had very clearly, not just about the financials and the available options but also on the more technical side. It's a 10/10 from me!

14 May 2026
Unprompted review

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