We love Le French Mobile. The high fees charged by Australian telcos is unbearable for any longer trip overseas, so a different provider is necessary. Easy to order SIM cards ahead of time, quick to s... See more
Company replied
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We love Le French Mobile. The high fees charged by Australian telcos is unbearable for any longer trip overseas, so a different provider is necessary. Easy to order SIM cards ahead of time, quick to s... See more
Company replied
Fast delivery, simple and clear set-up instructions. Because instructions and communication is in English all processes were easy for . Prompt response to queries. Reasonable price for data compared t... See more
Received SIM card in the mail. Inserted card into phone following simple instructions. Sent myself a text message from Australian number (just to be sure ;). All went well. Phone is now off to avoid r... See more
Company replied
Received email Oct 14 that my two SIMS cards were shipped to my hotel in Paris, delivery 3-5 days. Hotel staff were expecting this delivery but no product arrived until Oct 25 when I was leaving... See more
Company replied
We provide a mobile phone service dedicated to foreigners traveling to France and in the European Union. We send your SIM card, mobile phone or mobile wifi hotspot right to your home, anywhere on the Globe.
49-51 Quai de Dion Bouton, CS 50034 92806, Puteaux CEDEX, France
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Haven't had a chance to make use of the SIM in France yet (Soon [tm]), but the "pre-use" experience has been excellent so far. Quick and simple to order, fast delivery and "authorisation" process was simple (via email)

Reply from LeFrenchMobile
Worked fine so far. Need to use it extensively in Summer during our holidays.

Reply from LeFrenchMobile
I ordered 2 SIM cards before the US for France. When we arrived I had no trouble inserting the cards but could not get them to work correctly. The phone number they give you to call for help had a recording saying the number was no longer in service. Using wifi in the airport I could send a message asking for help and got a response that they would contact me which they never did. What a scam! Do not purchase these cards. I even put an additional ten euro onto the card in hopes I could get it to work.

Reply from LeFrenchMobile
I forgot to charge my account and after only one advice by SMS LFM blocked my SIM. Ok, it's a prepaid service. But I charged my account later and thought, I will be able to use my SIM-card again after paying. But no, nothing happend.

Reply from LeFrenchMobile
Fine for me . However if you wish more than receiving or making a phone call and texting, you may need a better tariff than I have.

Reply from LeFrenchMobile
Have had no problems with Le French mobile. Helpful whenever we have been in touch. Would definitely recommend them.

Reply from LeFrenchMobile

Reply from LeFrenchMobile

Reply from LeFrenchMobile
My sim card decided to stop working, contacted LFM and though in the UK they had a replacement to me in 3 days. Perfect service.

Reply from LeFrenchMobile
Easy to purchase and use, affordable, pay-as-you-need so ideal for short or long stays in France.

Reply from LeFrenchMobile
Been unable to register data bundle on my phone. Asked for a code which you do not give.

Reply from LeFrenchMobile
Historically I have had excellent service but recently standards have slipped.
My greatest concern is that I no longer receive notification when my data bundle is expired which means I spend excessively on my credit

Reply from LeFrenchMobile
I found it difficult to set up. We have problems with connectivity, it seems to drop out quite frequently. It is a great asset when working. We sent off our form and I'd by email and had it returned undelivered, we are on holiday and will now have to try and find a post office.

Reply from LeFrenchMobile
I was initially pleased that installing the SIM card and making a call was fast and easy. However, I have never been able to access the data. I followed all the instructions, but it did not match the set up on my phone. I sent all the details to customer service and they replied only with the same standard set up instructions which I had already tried. I have emailed them again several times and have received NO reply. So much for customer service. I also receive a message on my phone several times a day saying that my phone is not connected to LFM. I was hoping to use LFM for the three months I am here and will be returning several times a year. But now I will need to purchase another plan. LFM was a waste of money.

Reply from LeFrenchMobile
It was an easy and speedy transaction on line. SIM card arrived promptly.

Reply from LeFrenchMobile
This service is useless
Before signing up I phoned to ask about using data only on an iPad and was sold a sim + data package
To set up an online account to check usage and top up you are directed to a login page where you are asked for your new phone number which is not available without first making a call which is impossible on an iPad
They emailed me my number but then I found the next step is being sent a code by text!
Again impossible on an iPad
Useless!!

Reply from LeFrenchMobile
I bought my product close to a month ago and I still have not received my product. I spoke to French Mobile about this problem, they were going to send me another SIM card, but I don't receive anything? I am not receiving ANY products I purchase on the internet from a cellphone, medication, SIM card, a key to remove my SIM card, I don't receive many items I order!? I think it's a problem with the French Post Office or just people keeping ALL my products I purchase on the internet here in France??? One company told me the French Post Office could not find my address??? This is really hard for me to believe, because the Post Office has been in existence for centuries here in France and should know every building and address and apartment or PO box here in this Country.
Really, Really, Really Crazy Situation here....
Update: You can send me another SIM card? I spoke to the Post Office and they told me you need to write Appart'City on the address, so the address would be the same only include Appart'City when you send the new SIM card.

Reply from LeFrenchMobile
Beware! This is a dreadful company. I bought a €25 SIM card in advance of coming to France, was unable to make connection once I arrived - tried using 3 different phones (all of which work perfectly where we are staying near Rennes on uk providers). Several phone calls with arrogant and impatient technical support did not get me any phone service nor data. Eventually received an email (thru my uk service) offering to help, but no contact now for three weeks. I was offered a refund (less over €4 costs of trying to connect without success!) but have not received anything, nor any answer to my many further email requests. You have been warned!!

Reply from LeFrenchMobile
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