I needed a Quit Claim Deed....and EVERY Site that I Tried, that Offered Free Downloads, REQUIRED Credit Card Info AND a Monthly Subscription After a "Free Trial". I Am on Debt Management to Resolve... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I feel it's a bit misleading when you state these forms are free when you put the automatic payment to your subscription, thus putting the responsibility of canceling on the customer. Most people wil... See more
Company replied
I did a free trial and they confirmed my cancellation upon request so hopefully that is not an issue (which others have mentioned). The on-line form was easy to use. My template was not legally perfec... See more
Company replied
Nice to be able to do this in an emergency, but if further direction is needed, you're a little in short supply of an answer, also it is a difficult trip to discontinue and opt out of your service, le... See more
Company replied
Company details
Written by the company
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Contact info
8 THE GRN STE, 19901, DOVER, United States
- support@legaltemplates.net
- legaltemplates.net
4.2
Great
10k reviews
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The content provided was just what I…
The content provided was just what I needed and the cancelation process was super easy.
16 May 2026
Reply from Legal Templates
We're so glad the content met your needs and that canceling was a breeze for you. Thank you for your positive feedback!
I had a great experience with Legal…
I had a great experience with Legal Templates! I liked their template options and the simplicity filling them out more than allot of other sites! I will definitely refer to my family and friends!
16 May 2026
Unprompted review
Reply from Legal Templates
We're so glad you had a great experience with our template options and found them simple to use. Thank you for your kind words and for recommending us!
I found the software easy to understand…
I found the software easy to understand and easy to use. It was not difficult to cancel. I will use it again and recommend it to family/friends.
15 May 2026
Reply from Legal Templates
We're so glad you found our software easy to use and appreciate your kind words! Thank you for recommending us.
Reply from Legal Templates
We're glad you found our interface easy to use.
The requested document was not complete…
The requested document was not complete for the state of California
15 May 2026
Reply from Legal Templates
Thank you for your feedback, and we’re sorry to hear the document did not fully meet your expectations for California requirements.
We understand how important it is for state-specific documents to be accurate and complete, and we apologize for any inconvenience this may have caused. Our team will be reaching out to better understand which portions you felt were incomplete so we can further review the template and improve the experience for future users.
We appreciate you taking the time to share your experience with us.
Very frustrating to navigate but…
Very frustrating to navigate but eventually got done what I needed to do. Then had to subscribe for the free trial and if I didn’t cancel I would be charged $40 a month.
So I saved what I needed to do and then had to figure out how to cancel.
13 May 2026
Reply from Legal Templates
Thank you for sharing your feedback. We’re sorry to hear the navigation experience felt frustrating, though we’re glad you were ultimately able to complete the document you needed.
We also understand your concerns regarding the trial and subscription process. While the trial terms and renewal details are disclosed during checkout, we recognize that some users may prefer a simpler one-time purchase option or a more streamlined experience overall. Feedback like yours is important to us and will be shared with our team as we continue working to improve transparency and usability across the platform.
We appreciate you taking the time to share your experience with us.
Reply from Legal Templates
We're glad you enjoyed your experience. We appreciate your positive feedback on our templates.
The forms themselves and the…
The forms themselves and the programming used to create them are decent and useful, but it is not worth the monthly cost if you are a contract worker.
15 May 2026
Unprompted review
Reply from Legal Templates
Thank you for your honest feedback. We’re glad to hear you found the forms and document creation system useful and well-designed.
We also understand your concerns regarding the subscription cost, especially for contract workers or users who may only need occasional access to documents. Feedback like yours is very valuable and will be shared with our team as we continue evaluating pricing options and ways to better support different customer needs.
Thank you again for taking the time to share your experience with us.
I used one of the templates provided…
I used one of the templates provided and it worked out great. I needed to test one of their template documents and I can report to you that it was of great use! I have not subscribed to their services, and they made it simple to opt out, but when I need to, I know who I will choose... LEGALTEMPLATES.NET!
13 May 2026
Unprompted review
Reply from Legal Templates
Thank you so much for your thoughtful feedback and support! We’re thrilled to hear the template worked out great for your needs and that you found the process simple and useful.
We’re also very happy to hear that the opt-out process was straightforward and that your experience left a positive impression. Knowing that you would consider LegalTemplates again in the future truly means a lot to us.
Thank you again for choosing LegalTemplates.net!
Docs are great but download requires subscription
The letter generated based on information entered was simple, clear and concise. The only drawback is this is not a completely credit card free experience. The fact I must purchase a subscription to access my document is disappointing. I understand there was not a charge and I can cancel after my download is an option, the fact that I had to go through this process is frustrating.
12 May 2026
Reply from Legal Templates
Thank you for your thoughtful feedback. We’re glad to hear the letter generated from your information was simple, clear, and concise for your needs.
We also understand your frustration regarding the subscription and credit card requirement to access the document. While the trial and cancellation option are intended to provide flexibility, we recognize that some users may prefer a more direct or one-time access experience. Feedback like yours is very valuable and will be shared with our team as we continue evaluating ways to improve the customer experience and service options.
Thank you again for taking the time to share your experience with us.
Reply from Legal Templates
Thank you for your feedback! We're glad you had an easy experience finding and filling templates.
The website was easy to use
The website was easy to use, and I was able to create my document with no problems.
13 May 2026
Reply from Legal Templates
We appreciate your feedback! We're glad to hear our website was easy to use and you created your document without problems.
Great website for what I need in my…
Great website for what I need in my business.
14 May 2026
Unprompted review
Reply from Legal Templates
We're so glad our website meets your business needs. Thank you for your kind words!
got my template but not sure if I was…
got my template but not sure if I was able to close out account for free like advertised
12 May 2026
Reply from Legal Templates
Thank you for your feedback, and we’re sorry to hear there was uncertainty regarding your account and cancellation experience.
We do offer free downloadable templates and resources on our site. However, for uninterrupted access to premium document customization and download features through the platform, users are required to activate a trial or subscription by entering payment information during checkout.
We also understand the importance of having a clear and simple cancellation process, and we apologize if this caused any confusion. Our team would be happy to further assist you and confirm your account status if needed.
Thank you again for taking the time to share your experience.
Reply from Legal Templates
We're glad you found our program user-friendly. Thanks for your feedback!
Misleading promotion. This is a SUBSCRIPTION SERVICE.
The provided document was described as "free", with no indication a Credit Card would be required.
I was planning on joining after examining the document I created--a simple rental agreement. This was advertised as "First one is free!"
Free with a Credit Card and the associated info. Oh, and not just a one time fee. This is a subscription. They want you to keep on paying.
I do need other legal documents which will likely involved paid for advice. I do NOT NEED A SUBSCRIPTION for the handful of documents I may or may not need in the future.
Not here. Not now. Firms that mislead to start with can't be trusted later. Period.
I was told by Trustpilot on 5/19/26 that my review would be removed if I didn't address the comment by the subject company. I see no reason to do so. My comments reflect my opinion that have to subscribe and supplying my credit card information, even if I can cancel, was misleading and uncalled for in an offer of a Free Document which didn't not required any obvious follow-up. If it did, and I came back to the firm, a fee would be entirely appropriate.
Again, why is a PAID SUBSCRIPTION needed for a limit number of transactions?
I have read the response from Legal Templates and find no reason to revise my comments.
Therefore I've revised my star rating back to 1, from 3.
[edit my last update corrected a confusing typo. 5/21/26]
9 May 2026
Unprompted review
Reply from Legal Templates
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations and that the subscription process felt misleading or frustrating.
We understand that some users may only need access to a single document, such as a rental agreement, rather than an ongoing subscription service. While our platform does disclose the trial, subscription terms, and renewal information during checkout, we recognize that customers may prefer a simpler one-time purchase option or clearer expectations earlier in the process.
We would also like to clarify that we offer free downloadable templates and resources on our site. However, access to premium document customization, storage, and download features through the platform requires activating a subscription or trial during checkout.
We also appreciate your comments regarding trust and transparency, as feedback like yours is extremely important to us and helps guide future improvements to both the user experience and how our services are communicated.
Thank you again for sharing your perspective with us.
Thank you.
Great service. From the technology side, the fact that it's difficult to navigate through the full screen so it's easy to miss things.
14 May 2026
Reply from Legal Templates
Thank you for your feedback. We’re glad to hear you found the service helpful overall.
We also appreciate your comments regarding the navigation and full-screen experience. We understand how frustrating it can be when important information or features are easy to miss, and feedback like yours is valuable as we continue working to improve the usability and overall user experience of the platform.
Thank you again for sharing your experience with us.
Easy & Efficient
This service was very easy to use, intuitive, and gave me the document I needed quickly.
14 May 2026
Reply from Legal Templates
We're glad to hear our service was easy to use, intuitive, and provided the document you needed quickly. Thank you for your feedback!
Easy to use and the cost really is…
Easy to use and the cost really is $1.00 for your first order. Then it was easy to cancel. I'll go back and gladly pay a reasonable amount.
12 May 2026
Reply from Legal Templates
We are so glad you found our service easy to use and appreciate your positive feedback. We look forward to welcoming you back!
Reply from Legal Templates
We're glad you found our site awesome and easy to navigate!
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