LegalWills.ca Reviews 

6,374
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,153 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the online platform is extremely easy to navigate, providing clear step-by-step guidance that greatly simplifies the entire process of drafting essential personal documents. People are also very pleased with the affordable price points, noting that the service offers a highly cost-effective alternative to hiring traditional legal professionals. However, some customers also noted unexpected extra charges or hidden fees that were not clearly disclosed during the initial purchase. Reviewers occasionally experienced confusion regarding specific package options and encountered practical challenges when attempting to get their online-generated documents locally notarized.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is straightforward,... See more

Price

Reviewers mention positive feedback about price, emphasizing that the service is very affordable and a great... See more

Service

Clients share positive opinions on service, noting it provides a reasonable and affordable alternative to... See more

Website

Users describe positive interactions with website, finding the platform very easy to navigate and simple to... See more

Instructions

Consumers find instructions to be very user-friendly and easy to follow step by step. Reviewers appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Legal Wills for many years now. The format is so easy to follow and the final document is written in proper legal fashion. Options for a living will, power of attorney, etc. are also a bonu... See more

Rated 5 out of 5 stars

It was simple, easy, cost effective and because of that at 64 I finally did it. My daughter had the laptop and filled in my answers so I could just think about what I wanted answered. I opted for the... See more

Rated 5 out of 5 stars

My experience has been very encouraging for me thus far. I have not had any reason to add, delete or modify my will to date, but it is very gratifying to know that I and my wife have our wills in pla... See more

Rated 5 out of 5 stars

We needed to update our wills, living wills and financial POAs. Our situation, like many others, is not complex and doesn't require lawyers and accountants for tax planning purposes. LegalWills.ca u... See more


Company details

  1. Legal Services
  2. Estate Planning Lawyer

Written by the company

LegalWills.ca is the first and leading online estate planning platform in Canada, having created over half a million estate planning documents in the past 20 years. In 2020 alone, over 100,000 estate planning documents were created by customers in all 13 provinces and territories across Canada. Supports all Canadian Provinces and Territories in both official languages. Create your Will for only $39.95 in about 20 minutes. Just click, print and sign. Also offers full estate planning services including a financial Power of Attorney and Living Will, made up of Advance Medical Directives, and the naming of a substitute medical decision maker. LegalWills.ca is also unique in offering a digital vault for important files, and the proprietary LifeLocker service that allows you to keep an inventory of your assets for your Executor and Power of Attorney.

LegalWills.ca - You Decide what happens to your estate

Written by the company

Demystifying the estate planning process, LegalWills.ca is committed to making estate planning easy and affordable for all Canadians.
Our mission is to demystify estate planning by being the experts in educating the public about Wills and other estate planning documents, while making the process fully accessible to everyone through the most affordable and straightforward online platform available.

Free customer support every step of the way, with a full 30 day money back guarantee

You can try our service without commitment. You will be amazed at how convenient it can be to write your Will.

Have your Will in your hands in just 20 minutes, from the comfort of your home.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(6,374)

1,135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy and simple

Very easy to make your will .Just follow instructions and examples. Took me about 25 minutes to do. The best part it's less then half what a lawyer would charge and no waiting . Soon as your done you can print and get someone to sign it for you. I would highly recommend legalwills.

16 July 2026
Rated 5 out of 5 stars

Great product and service

Great product and service, easy to understand and navigate the legal forms, good price. Provides users an easy and affordable path to provide their beneficiaries with the knowledge that estate is taken care of.

11 July 2026
Rated 5 out of 5 stars

Perfect for what I needed.

The forms were easy to complete and provided just what i needed. There were some great questions that got me thinking and helped me to plan well for the future. Highly recommend Legalwills.ca

8 July 2026
Rated 5 out of 5 stars

Creating a will **simplified**

LegalWills.ca made creating a will easy and simplified, by provided clear instructions and additional information that was helpful with understanding legal jargon.

14 July 2026
Rated 3 out of 5 stars

Found the offer misleading and the…

Found the offer misleading and the website hard to navigate.

12 July 2026
LegalWills.ca logo

Reply from LegalWills.ca

Hi Wilhelmina,

Thank you for sharing your feedback — I really appreciate you taking the time. I’d like to understand a bit more so we can fix whatever didn’t work for you.

When you say the offer felt misleading, can you tell me what part didn’t match what you expected? And when the site felt hard to navigate, was it during creating the account, choosing a package, stepping through the Will Wizard, or trying to find a specific section?

Your experience matters, and the only way we can improve the flow is by understanding exactly where it broke down for you.

If you’re open to it, please send us a quick message at support@legalwills.ca with any details.

Rated 2 out of 5 stars

Referral scam:

Referral scam:
I saw your product thru a Costco flyer ad. I like your product.
You suggested I refer it to others which I did. They tried to claim the 10% discount. Not available. Therefore I lost the $20 gift certificate.
I immediately emailed you to correct this.
I never heard back from that email.
Why should I trust you or ever refer your again?

2 July 2026
LegalWills.ca logo

Reply from LegalWills.ca

Hi Wally,

Thank you for sharing your feedback — I’m really sorry this happened, and I want to clear things up right away.

We only have one email from you — the message about executor compensation. This was addressed immediately. There was no email at all regarding a referral concern or a missing gift certificate, so this is the first time we’re seeing the issue. If we had received that message, we would have addressed it immediately as well.

The 10% referral discount is valid, and your referred friends absolutely should have been able to use it. If something went wrong during their checkout, we can still fix it — and we can make sure your $20 Giftogram is issued for valid purchases.

To sort this out quickly, please email us at support@legalwills.ca with the names or email addresses of the people you referred.

Once we have that, we’ll validate what happened and make sure both the discount and your gift certificate are handled properly.

You took the time to recommend us, and you should never feel let down for doing so. We are happy to look into this for you.

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