I had a Consultation with Lisa M. Edgar Dickman, Law Offices of Lisa Edgar Dickman and she was thorough and immensely helpful. She was a referral from The Arroyo Law Firm, and I want to thank them fo... See more
Company replied
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Review summary
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Without exception, what made this experience five star was the representative, Oliver, who assisted me. He answered all my questions and more and resolved my problems. He was patient and kind and ver... See more
Kennis was extremely helpful. Asked all the right questions and realized I needed more help than I thought! Kennis set me up with a manager and assistance through the whole process. Literally brought... See more
Available..Very knowledgeable..kind..good conversationalist.. didn't rush me through form answers..listened to my related stories..made me feel competent with my choices..empathized with my unusual ci... See more
Company replied
Company details
- Legal Services
- Business administration service
- Business-to-Business service
- Estate Planning Lawyer
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.6
Excellent
32k reviews
Asks customers to review
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The agent I called was very helpful
The agent I called was very helpful. He knew exactly what to do for my situation and was very precessional. He solved my problem right away.
23 July 2026
this is the second time I have ised…
this is the second time I have ised them and still are the best
23 July 2026
Gave real time tables an ear of…
Gave real time tables an ear of additional costs for set-up outstanding customer service was disappointed from initial set up Karen helped clarify so u May complete process with bank
22 July 2026
Customer service was Exceptional and…
Customer service was Exceptional and professional with guidance and understanding and excitement to help me get me to success.
22 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from LegalZoom
Ella Klein,
We're delighted to hear that Jen was able to provide the support you needed and make the process easier. Thank you for sharing your experience with us!
Best,
Shubhi
easy process
21 July 2026
Love this service and Ashwan was so…
Love this service and Ashwan was so helpful and pleasant!!
22 July 2026
Adofo
Adofo, was great and patient as I asked a ton of questions! Really wish he could be my personal assistance!
Thank you sir!
22 July 2026
Gale from Resolutions was amazing
The resolution rep really helped me. Gale was amazing! Thank you
22 July 2026
Web page issue resolved through Chat customer service
The LZ website experience for this specific task (Annual Report review) was inconsistent - I was trying to update some simple information within the report, however the page got stuck so I ended up talking to a staff member on the chat (very convenient). They were able to direct me to the same information on a new page, that required me to re-enter all the information again (it was a lot of quick auto-fill so not a big deal). The interaction with the chat staff member was very professional, helpful, quick and productive so the end result was problem solved. Improvements in the workflow from the initial click on the Annual Report on my account/compliance home page would be recommended to avoid the need for a Customer Service reps involvement.
22 July 2026
Reply from LegalZoom
Hi Paul,
We appreciate you sharing your detailed feedback regarding your experience with our Annual Report review process. We are glad to hear that our chat staff was able to resolve your issue. We understand that the initial inconsistency on the website and the need to re-enter information was not ideal. I will pass along your insights to enhance our platform.
Best,
Jason
Great experience
Was very respectful, helpful and quick to pull up my information and fully answered my concerns.
22 July 2026
friendly and informed agents
22 July 2026
Worked with Joven Barbarona
Worked with Joven Barbarona. Was very helpful and worked with me to figure out the issue.
22 July 2026
A human connection!
I spoke with a person who quickly and easily assisted with my concern! Jenny Magar was fantastic!
22 July 2026
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