I ordered an item that was unfortunately out of stock, the team were quick to notify me and processed a change to a similar item. The item itself is good quality. Would definitely recommend.
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I recently made my third purchase from Le Gramme. I love the simplicity and quality of the designs especially for mens jewellery as it's the second bracelet I have gifted for my husband. We also purch... See more
Company replied
Bought 2 different bracelets from le gramme over the last couple of months. Great experience both times - quick delivery , lovely packaging and most importantly a great product with super service behi... See more
Company replied
Understated. Precise. Timeless. My Le Gramme bracelet – ribbon Le 21g in 925 black sterling silver– isn’t just jewelry. It’s a statement of balance and intent. Minimal design, maximum presence.
Company replied
Company details
Written by the company
le gramme est une marque de bijoux pour hommes où chaque objet est nommé par son poids en grammes. les créations le gramme tirent leur force de leur forme minimale, d'une évidence dans la répétition, du champ libre qu'elles ouvrent par leur capacité à s'accumuler afin de créer son propre langage.
Contact info
4 Rue d'astorg , 75008, Paris, France
- 07 66 85 11 04
- eshop@legramme.com
- legramme.com
3.8
Great
519 reviews
Replied to 63% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
I ordered a gift online
I ordered a gift online. The delivery was on on time. I’m very satisfied.
20 October 2025
Unprompted review
Reply from le gramme
Hello,
Thank you so much for your feedback!
We’re delighted to hear that your order arrived on time and that you’re satisfied with your purchase.
Le Gramme Team
Reply from le gramme
Thank you for your kind words!
Le Gramme Team
Exceeded expectations
Could not recommend highly enough. Quick overseas delivery, quality products and sizing guide was accurate.
5 October 2025
Unprompted review
Reply from le gramme
Thank you so much for your wonderful feedback!
We’re delighted to hear that you enjoyed the fast delivery, the quality of our products, and that the sizing guide was helpful.
le gramme team were wonderfully…
le gramme team were wonderfully attentive and efficient . First class communication and service, and a great product !
22 September 2025
Unprompted review
Reply from le gramme
Thank you so much for your kind words! We’re delighted to hear that you enjoyed both our service and the product. Your satisfaction means a lot to the Le Gramme team!
Great product
Great product, fast and secure shipping and great service. I was informed of the progress of my order the whole way through and am very happy with the product
26 September 2025
Unprompted review
Reply from le gramme
Dear Courtney,
Thank you for your kind feedback!
We are happy to hear that our product and our service have you satisfied. Keeping you informed throughout your order is very important to us, and we are glad it made a positive difference.
We look forward to serving you again soon!
Best regards,
le gramme team
Horrible customer support
I sent an item to them back in early June. I have yet to receive a response or update. It's now mid September. I was originally told 6 weeks. Wondering if I'm ever going to get a response or minutes
Back at this rate.
10 June 2025
Unprompted review
Reply from le gramme
Dear Tyler,
Thank you for your review and for sharing your experience.
We sincerely apologize for the delay in repairing your item. The process has been extended due to the summer closure of our workshops, but please be assured that our team is doing everything possible to have your piece repaired and returned to you as soon as possible.
We truly appreciate your patience and understanding.
Best regards,
le gramme team
Perfect bracelet
Perfect bracelet, very high quality and there is xsmall size🥹 It's very cool 😎❤️🔥🤌🏼
4 September 2025
Unprompted review
Reply from le gramme
Dear Julia,
Thank you so much for your kind words!
We’re delighted to hear that you love your bracelet , and that the X-Small size suits you perfectly
Your satisfaction means a lot to us, and we’re truly grateful for your support.
Warm regards,
Le Gramme Team
Good Quality
Ordered online, arrived on time, nicely packaged and just as good quality as described - all very good, and it’s on my wrist!
5 August 2025
Unprompted review
Reply from le gramme
Dear Julian,
Thank you so much for your kind feedback! We're thrilled to hear that you're happy with the quality, packaging, and timely delivery of your order.
It's great to know that the piece is now on your wrist and that it met your expectations!
Thanks again for your trust,
The Le Gramme Team
Overpriced Cheap Product.
I bought the Black Lacquered Cord yellow textile from a local renowned website. Only a 5 year old could wear it! The cord is a thread and a cheap one at that. The whole bracelet is disappointing. Keep your money and shop else where. It's trash!
August 14th update: I reached out to Le Gramme and as I suspected they did not reply or at the very least make an acknowledgement with a comment. Their loss. Spend your money else where. Plenty of of websites with gorgeous jewelry out there...
8 August 2025
Unprompted review
Reply from le gramme
Dear Marco,
We are truly sorry to read about your disappointment with our cord bracelet.
Our cords are made from high-quality textile chosen for its durability and comfort. We would like to better understand what happened and find a suitable solution for you.
Please contact our customer service at eshop@legramme.com so we can review your order together.
Your feedback is valuable and helps us improve both our products and service.
Kind regards,
le gramme team
Reply from le gramme
Dear Jakob,
Thank you for your kind words!
We’re glad to hear you appreciated the fast delivery and product quality.
Looking forward to serving you again soon.
The Le Gramme team
Metal with Meaning: 21g of Intent
Understated. Precise. Timeless.
My Le Gramme bracelet – ribbon Le 21g in 925 black sterling silver– isn’t just jewelry. It’s a statement of balance and intent.
Minimal design, maximum presence.
23 July 2025
Unprompted review
Reply from le gramme
Dear Volker,
Thank you for your beautiful words and for sharing the meaning behind your Le Gramme bracelet.
We’re delighted that the balance and intent of our design resonate with you so deeply.
Minimal design with maximum presence , that’s exactly what we strive for.
The Le Gramme team
Worst customer care ever
Le Gramme products are priced as premium items, so great customer service is to be expected.
However, I’ve had two disappointing experiences with their customer service:
1. First order: I purchased an item and was informed six days later that it was out of stock. While the refund was processed promptly, the delay in communication was frustrating.
2. Second order: I received the item and disliked it immediately—it looked cheap and was much too large for my wrist, despite following their sizing instructions carefully. I requested a return the same day and was provided with return labels. The item was delivered back to Le Gramme on July 23rd, but since then I’ve had no acknowledgment, no confirmation, and no updates. I’ve sent a follow-up email and received no response.
For a brand positioning itself as premium, this level of customer service is unacceptable.
Update 21st August: still no answer.
Update 1st October: no answer at all from customer care, I feel scammed and disrespected as a costumer
18 July 2025
Unprompted review
Stolen my ring
Le gramme has had my wedding ring for over a year now. I returned it for repair in April 2024. They have sent me round and round in circles for over a year only to tell me finally they have repaired my ring and sent me pictures to prove this. They are now ignoring me for the last 2 months. Can anyone please help. I just want my wedding ring back.
31 July 2025
Unprompted review
Reply from le gramme
Dear Robert,
Thank you very much for your kind recommendation!
We’re delighted that you’re pleased with the quality of our products.
Looking forward to serving you again soon.
The Le Gramme team
A classy piece of jewellery
Just received my silver cable chain bracelet. It is excellent in both design and quality. My bracelet looks exactly how it was described. The order was processed and delivered promptly. The packaging was also excellent.
26 July 2025
Unprompted review
Reply from le gramme
Dear Dean,
Thank you for your wonderful feedback!
We’re delighted to hear that your silver cable chain bracelet met your expectations in design, quality, and delivery.
We look forward to welcoming you back soon.
The Le Gramme team
Fast delivery and stunning jewellery
Fast delivery and stunning jewellery
9 July 2025
Unprompted review
Reply from le gramme
Dear Kyle,
Thank you for your kind words!
We’re thrilled to hear you enjoyed the fast delivery and stunning jewellery.
Looking forward to welcoming you back soon.
The Le Gramme team
Great service
Great service! Fast sending with a lot of info about tracking the package, which was simply perfect! Very happy with the packaging, very luxury and with the bracelet. Is a quality bracelet, simply and elegant!
11 July 2025
Unprompted review
Reply from le gramme
Dear Noel,
Thank you for your wonderful feedback!
We’re delighted that our service, tracking updates, packaging, and the quality of the bracelet all met your expectations. Your satisfaction means a lot to us.
We look forward to serving you again soon.
The Le Gramme team
The quality of the product is very good…
The quality of the product is very good and the service is very fast!!
10 July 2025
Unprompted review
Reply from le gramme
Dear David,
Thank you for your positive feedback!
We’re glad you’re happy with the quality of the product and our fast service.
Looking forward to welcoming you back soon!
The Le Gramme team
Great product with a wonderfull team.
Great product with a wonderfull team.
They are always here to advice me the good piece.
1 July 2025
Unprompted review
Reply from le gramme
Thank you very much Mathieu for your kind words and trust.
We are delighted to hear that our team has been able to guide you toward the perfect piece.
We remain at your disposal and look forward to assisting you again in the future.
Best regards,
le gramme team
Exceptional design; superb service
This is my third piece from le gramme and first bought directly from the online store. The jewellery is exceptional: I love the aesthetic and each is beautifully crafted. Buying directly was superb and I really appreciated the messages about shipping. Definitely recommend!
9 July 2025
Unprompted review
Reply from le gramme
Dear Customer,
Thank you for your continued trust and wonderful feedback!
We’re thrilled that you appreciate the design and craftsmanship of our jewellery, as well as our online shopping experience and communication.
Your recommendation means a lot to us, and we look forward to serving you again soon.
The Le Gramme team
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