ETA: the team since reached out to help with the return logistics, which is appreciated. I have bought two items from Le Gramme. The first purchasing experience was fine - I even had to r... See more
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le gramme est une marque de bijoux pour hommes où chaque objet est nommé par son poids en grammes. les créations le gramme tirent leur force de leur forme minimale, d'une évidence dans la répétition, du champ libre qu'elles ouvrent par leur capacité à s'accumuler afin de créer son propre langage.
4 Rue d'astorg , 75008, Paris, France
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I bought a ribbon bracelet and I’m very pleased with it. Good looking, high quality and very comfortable

Reply from le gramme
My bracelet was broken and i sent it back to repair 3 month ago. They said it will take 6-8 weeks, but still nothing, no monet, no bracelet, no support (they just closing all new tickets).
Added: Got my bracelet back in february 2025
I ordered a bracelet for my brother for Christmas. It came and is absolutely gorgeous! From the packaging to the product itself, le gramme did a beautiful job. I am so excited to gift this to him! The bracelet came smaller in cable length than expected, and I reached out to Melanie in customer service and she was fantastic in helping me if he needs to get it resized. I would recommend le gramme to everyone, especially for the holidays!
I bought a lovely bracelet in July 2024. After several weeks there were some strange marks appearing on the surface. I sent photos and was asked to return it in August 2024. It is now November - THREE months. No bracelet, no refund. At each request I am told to wait for two more weeks, until next month... They ask for MY patience. Three months of patience and still they ask me to wait. Tody they send me a generic email speaking of a new organisation in mid-decemeber, then they will better understand the situation. This is incomprehensible. .
RETURN MY REPAIRED BRACELET or GIVE ME A REFUND, it is quite simple.
My wife recently bought me a cable bracelet (silver), the materials , fit and comfort are perfect. I love the simplicity of the design and the architecture/construction motifs. The bracelet is light and I wear it pretty much all the time without thinking about wear and tear.
Highly recommended.

Reply from le gramme
Surprisingly, the items were even more marvelous than expected.
Beautiful pieces at a reasonable price. Delivered on time. For bracelets, I recommend trying on in store before buying online, especially if you're planning to personalize.
Bought a bracelet with my daughter’s initials and it looks great. The sleek design makes it timeless and works with every style.
I ordered a silver bracelet from Le Gramme. I’d long been searching for a minimal yet androgynous design, made from real metals. Its an excellent quality product because been in use non-stop for almost a year now, but looks brand new. I would highly recommend the brand for their simple yet understated designs with quality materials!
Tasteful, high quality bracelet that was shipped immediately. Great customer service communication as well.
I loved my Silver 'Le 7g' Cable Bracelet from Le Gramme but within a year the threads that would interlock the bracelet became loose, with further wear the bracelet would break in 2.
Taking it to a brilliant besboke jewellers, they informed me the fault was with the design and it couldn't be fixed.
After contacting LeGramme they sent me a DHL/FedEx slip to send it to them as 'the repair or replacement of the jewellery is covered by the gram'. This was the last I heard from LeGramme. FedEx called me to say LeGramme had refused to pay the necessary duties and fees and sent the unwearable bracelet back to me. Multiple requests for custom payments totalled £118.5 from my pocket.

Reply from le gramme
💍❤️👀 Love at first sight!
🎧 I'm a full-time DJ for weddings and company parties and I've been looking for the perfect jewelry for years and found it in le gramme!
😄 I no longer feel comfortable when I'm DJing without a le gramme bracelet and necklace!
❕ It was especially important to me with the bracelet that I could open and close it and that it wasn't pulled over so that it always fits tightly... I now have the one with a clasp in silver, blue and red.
💎 Especially for my situation, the jewelry shouldn't be too conspicuous, but still very classy: And that applies to all products. I've already received a lot of compliments!
I have 3 pieces of Le Gramme jewellery and they are just stunning designs. The minimal style means you can wear them when dressing up or for more casual days, and I always get compliments when wearing them. Much love, Stuart

Reply from le gramme
My oh my! The bracelets I brought here as birthday gift for my loved one were soooo beautiful. When they arrived they were impeccable and so stylish. The shipping was very pretty fast as well. The reason I chose this brand at first is that I really like the concept behind each of its design. The quality and the simplicity of it. It’s pretty coool!!
Would highly recommend others for purchasing their jewellery!!
I ordered a silver bracelet (7g nato) with engraving for my friend to celebrate his accomplishment, and I couldn’t be satisfied more.
Everything went smooth and the bracelet itself is amazing and exactly like it looked on the pictures. Highly recommend!
I recently purchase a bracelet and must say it’s superb quality with a highly refined finish.
Beautifully crafted sterling sliver, lightweight great fit. A real eye catcher!
This is genuinely shopping experience from hell.
I bought a ring online on 19/7. Without any explanation and the customer service was completely non contactable, the shipping was delayed by 2 weeks. During this time, WhatsApp, live chat and emails all no reply.
Phone not working. On 30/7 finally shipped, no explanation or whatever. Over a week later now, it's still in Paris based on tracking! Contacted DHL and they said the paperwork from Le Gramme was incorrect hence it couldn't be shipped. Attempted to contact Le Gramme again, no reply! Nothing from live chat or email.
Disrespectful, disappointing and irresponsible company. No product in sight or follow up after taking over 1000USD for a ring!
After I posted all of these on Google, IG and even the CEO’s IG page, they finally shipped it. On 10/8, I received the item and it was broken. The gold was eroded even. Attached photos.
So I asked for returned. Parcel back to DHL on 11/8. And arrived in Paris 16/8. It was stuck in custom for 11 days! DHL said the documentation for tax exemption for return product was not completed. DHL contacted Le Gramme but no reply. So Le Gramme was fully aware of it for 11 days and did nothing! Then today, 27/8, the custom is sending the parcel back to me! How unethical! Business scam to refuse return by on purposely refusing to do the proper paperwork and trying to escape refund!
Everyone should be cautious and think twice when dealing with this fraudulent business model. I have left the same story in Le Gramme Instagram and their CEO's instagram, as it is the truth. My order is 22355, shipping to Australia, Le Gramme can't deny the legitimacy of my experience.
I’m reserving to dispute this charge on American Express as I have refused to pay for this transaction, and I’m filing police report in Paris.
Very elegant and quality bracelet. Ordered with engraving for a birthday. No surprise in the delivery process and timely communication. Amazed by the packaging which I did not expect to be that classy. Highly appreciated and recommended.

Reply from le gramme
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