Leightons Opticians & Hearing Care - Cobham Reviews 48

TrustScore 4.5 out of 5

4.7

9 Oakdene Parade, KT11 2LR Cobham, Surrey, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Well the desk staff were so polite and friendly and represent the branch very well The test was thorough and I think the price of my lenses was equal or parallel with Specsavers All-round very good... See more

Company replied

Rated 5 out of 5 stars

My son with Downs syndrome had an eye test with Lucy Wogan. She trained in Cardiff with Maggie Woodhouse so has specialist knowledge of vision in people with Downs syndrome and made my son's visit in... See more

Company replied

Rated 5 out of 5 stars

Thorough hearing assessment and results clearly explained . My new oticon aids are light , discreet and very effective . I can now hear birdsong , my shoes creaking , every word of the kids’ conversa... See more

Company replied

Rated 5 out of 5 stars

I have been coming to Leightons Cobham for +20 years, the whole team are fantastic. You are always made to feel very welcome. The Ultimate Eye Examination is exceptional, I recommend to all friends... See more

Company replied


Company details

  1. Optometrist
  2. Audiologist
  3. Contact lenses supplier
  4. Glasses store
  5. Hearing Aid Shop
  6. Optician

Written by the company

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Contact info

  • 9 Oakdene Parade, KT11 2LR, Cobham, Surrey, United Kingdom

  • 01932867890

4.7

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
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1-star

Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Well the desk staff were so polite and…

Well the desk staff were so polite and friendly and represent the branch very well
The test was thorough and I think the price of my lenses was equal or parallel with Specsavers
All-round very good Cobham branch

21 May 2026
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

We're delighted to hear about your positive experience at our Cobham branch! It's fantastic to know that our desk staff were polite and friendly, and that you found the test thorough. It's great to hear that you felt the price of your lenses was competitive. Thanks for sharing your feedback!

Rated 4 out of 5 stars

I return to Leightons for myself and my…

I return to Leightons for myself and my son time and again for several reasons. The staff are friendly, knowledgeable and listen. The service is very good and I don't get the hard sell on additional scans or products but I do get clear information in what benefits they might have. I always feel reassured of the quality of product when I am purchasing. I would highly recommend Leightons

4 May 2026
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear that you and your son have had such positive experiences with us at Leightons! Our team always aims to provide friendly and knowledgeable service without the hard sell, so it's great to know that's what you've experienced. Thanks for recommending us - we appreciate your support!

Rated 5 out of 5 stars

Optician is professional and friendly.

4 April 2026
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear you had such a positive experience! Our team at Leightons always aims to provide professional and friendly service to all our patients. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Very professional from start to finish

Very professional from start to finish.
Good product knowledge and everything explained brilliantly.
Would thoroughly recommend.

6 March 2026
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear that you found our service professional and informative! It's great to know that everything was explained clearly to you. Thanks for recommending us - we really appreciate it. If you need anything else, feel free to get in touch.

Rated 5 out of 5 stars

Eye test for people with Downs syndrome

My son with Downs syndrome had an eye test with Lucy Wogan. She trained in Cardiff with Maggie Woodhouse so has specialist knowledge of vision in people with Downs syndrome and made my son's visit incredibly positive.

20 January 2026
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear about your son's positive experience with Lucy at Leightons. It's wonderful to hear how knowledgeable and supportive she was during his eye test. Lucy and the team will be delighted to hear your feedback. Thank you for sharing this with us!

Rated 5 out of 5 stars

Great friendly service

Great friendly service. Had everything we needed. Will defiantly use an again.

22 January 2026
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear you had such a positive experience with us! Thanks for taking the time to share your feedback. We're delighted you found our service to be friendly and that we had everything you needed. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Thorough testing and friendly helpful and knowledgeable staff.

29 December 2025
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear about your excellent experience at Leightons! Our team works hard to provide thorough testing and friendly, knowledgeable service. Thank you for taking the time to share your feedback. We hope to see you again soon!

Rated 5 out of 5 stars

An excellent service

An excellent, friendly and professional service. Very knowledgeable staff.

20 November 2025
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Cobham

We're delighted to hear you had such a positive experience at Leightons! Our team always strives to provide excellent and knowledgeable service. Thanks for taking the time to share your feedback with us. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Highly recommend John Irvine

Audiologist John Irvine was recommended to us by a neighbour and I am so pleased that he did so! John was kind, calm and very professional. Wax removal was quick and painless in super-clean surroundings, and everything was explained clearly and simply, particularly important for an older patient. First class service all round.

1 November 2025
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Cobham

We're delighted to hear that you had such a positive experience with Audiologist John! It's fantastic to hear that your wax removal was quick and painless, and that everything was explained clearly. John and the team at Leightons really appreciate your kind words. Thank you for taking the time to share your feedback!

Rated 5 out of 5 stars

Friendly and knowledgeable

The staff are wonderful. Friendly and knowledgeable. It’s always a pleasure to go there. Excellent service.

24 September 2025
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear that you had such a positive experience at Leightons! Our team works hard to provide top-notch service, so it's great to know that you found them friendly and knowledgeable. We appreciate your kind words and look forward to welcoming you again soon!

Rated 5 out of 5 stars

Exemplary customer service

Visited Cobham branch. Great service and interesting range of frames not seen in other high st chain opticians. Wide choice of varifocal lens options to suit my specific needs.

13 September 2025
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear you enjoyed your visit to our Cobham branch! It's great to know you found our range of frames and varifocal lens options meeting your needs. If you have any further feedback or questions, feel free to reach out. Thanks for choosing Leightons.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Visited here a few times and they are helpful, friendly, professional and caring to all their customers.

6 August 2025
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear that you had an excellent experience at Leightons! Our team strives to be helpful, friendly, professional, and caring, so it's fantastic to know we've hit the mark with you. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back on your next visit.

Rated 5 out of 5 stars

Fantastic Team

I have been coming to Leightons Cobham for +20 years, the whole team are fantastic.
You are always made to feel very welcome. The Ultimate Eye Examination is exceptional, I recommend to all friends and family to have regular scans, they can detect serious issues in good time. Mr Ardeshir is amazing, am so grateful to him. Sally and James are both super helpful, knowledgeable, professional, and friendly!! It’s always a pleasure to catch up with them when I need new glasses. The MyLeightons Family Plan is a great scheme, such good value. I have complete confidence in the whole Team. Thank you for your continuous support and hard work!

15 July 2025
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

Thank you for your kind words and recommendation! We're so thrilled to hear you've had such a positive experience at Leightons Cobham for over 20 years. Mr Ardeshir, Sally, James, and the rest of the team are delighted to receive your feedback. We're so pleased you value the Ultimate Eye Examination and MyLeightons Family Plan. Thanks for your trust and ongoing support!

Rated 5 out of 5 stars

Would absolutely recommend!

Great initial experience. Greeted immediately, seen very quickly despite arriving a bit early. I was kept informed throughout the various tests and scans, and received useful assistance when selecting frames.

23 June 2025
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear about your great experience at Leightons! Our team strives to provide prompt and informative service, so we're glad you felt well taken care of during your visit. If you have any more eye care needs in the future, do pop in and see us again!

Rated 5 out of 5 stars

They are brilliant in Leighton's

They are brilliant in Leighton's - so friendly and helpful and have lots of affordable frames so paid as much for my 4 glasses as my mum did at Specsavers!! Definitely worth a visit - amazing lenses and such personable Customer Service

5 June 2025
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear you had such a positive experience at Leightons! Our team is dedicated to providing friendly and helpful service. It's fantastic that you found affordable frames and received great lenses. We appreciate your kind words and look forward to seeing you again soon!

Rated 5 out of 5 stars

AT LAST THE PERFECT OPTICIAN

I have been going to opticians for the majority of my life but it has taken me ** years (I hate my age!!) to find the perfect one. The lady who is the manager (I am not allowed to put names on here apparently) and the young man who did my actual eye test and last but not least the young man who did the final fitment were absolutely professional, friendly and extremely helpful.
Thank you for making my life a lot easier and for an enjoyable experience. In passing the manager has the most beautiful eyes ( I probably will get into trouble for saying that but hey ho) Once again thank you for everything.

17 April 2025
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear that you've had such a positive experience at Leightons! It's lovely to know that you found our service professional, friendly and helpful.

Rated 5 out of 5 stars

Could not be better

Could not be better - a lovely store, friendly and professional staff. Excellent choice of glasses in a lovely environment with great help. Just a very good experience.

10 April 2025
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear you had such a positive experience at Leightons! Our team is delighted to have been of help to you. Thanks for your kind words - we're pleased you found the perfect glasses in our store. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Years of good service

I have used them for years and always satisfied with the welcome and service I am given

3 February 2025
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

Thank you for your ongoing support and kind words! We're thrilled to hear that you've been satisfied with the service you've received at Leightons over the years. We appreciate you choosing us for your care. If you need anything in the future, just let us know!

Rated 5 out of 5 stars

I have recently had my eyes tested at…

I have recently had my eyes tested at Leightons, Cobham for new spectacles and have been overwhelmed by the friendliness of the staff, the wide selection of glasses available and the kind and professional way that I have been treated. I have no hesitation in recommending them to my family and friends.

7 January 2025
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear about your positive experience at Leightons in Cobham! Our team takes great pride in providing friendly and professional service to all our patients. We're delighted that you found the selection of glasses impressive. Thank you for your recommendation, it means a lot to us!

Rated 5 out of 5 stars

Knowledgeable staff.

Always knowledgeable, efficient and informative. The staff at the Cobham branch are helpful and happy to answer questions. A good choice of frames for both spectacles and sunglasses.

9 December 2024
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

We're thrilled to hear how much you value our knowledgeable and efficient service, as well as our wide selection of frames for both spectacles and sunglasses. Our team at Leightons is always here to help and make sure you have all the information you need. Thank you for your positive feedback!

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