Leightons Opticians & Hearing Care - Cobham Reviews 48

TrustScore 4.5 out of 5

4.7

9 Oakdene Parade, KT11 2LR Cobham, Surrey, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Well the desk staff were so polite and friendly and represent the branch very well The test was thorough and I think the price of my lenses was equal or parallel with Specsavers All-round very good... See more

Company replied

Rated 5 out of 5 stars

My son with Downs syndrome had an eye test with Lucy Wogan. She trained in Cardiff with Maggie Woodhouse so has specialist knowledge of vision in people with Downs syndrome and made my son's visit in... See more

Company replied

Rated 5 out of 5 stars

Thorough hearing assessment and results clearly explained . My new oticon aids are light , discreet and very effective . I can now hear birdsong , my shoes creaking , every word of the kids’ conversa... See more

Company replied

Rated 5 out of 5 stars

I have been coming to Leightons Cobham for +20 years, the whole team are fantastic. You are always made to feel very welcome. The Ultimate Eye Examination is exceptional, I recommend to all friends... See more

Company replied


Company details

  1. Optometrist
  2. Audiologist
  3. Contact lenses supplier
  4. Glasses store
  5. Hearing Aid Shop
  6. Optician

Written by the company

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Contact info

  • 9 Oakdene Parade, KT11 2LR, Cobham, Surrey, United Kingdom

  • 01932867890

4.7

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Brilliant

Brilliant, attentive and professional service from John the outstanding audiologist. Thank you for your help. My hearing has improved hugely.

20 June 2022
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

Thank you very much for sharing your recent experience with our audiologist, John. He will be most delighted to read your lovely feedback!

Rated 5 out of 5 stars

Brilliant

Helpful,efficient ,professional and so very kind.
Wouldn’t dream of going anywhere else.

10 March 2022
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

Thank you for your review!

Rated 5 out of 5 stars

An excellent service

I was recommended to go to Leighton by a family member. The service I received was excellent. The care and attention paid to me by John at the cobham branch was second to none. I was fitted with my hearing aids and the difference in my hearing is amazing. The aids were worth every penny.

8 March 2022
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

Thank you very much for your review, we really appreciate it!

Rated 5 out of 5 stars

I love the new premises

I love the new premises, so bright and relaxing. Staff as always friendly and helpful. Services provided by the company are both helpful and excellent.

5 November 2021
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

Thank you very much for your review, we're so pleased to hear that you love our new premises!

Rated 5 out of 5 stars

ExceIlent Hearing Care service and advice.

I recently had a hearing consultation with John at Cobham. He was extremely professional and friendly, explaining the improvements in hearing aid technology over my old current aids and ensuring that I was able to make an informed choice in choosing new aids. I've had them for a week now and the improvement is remarkable. Overall, the whole experience was reassuring, courteous and even enjoyable! Excellent service.

14 October 2021
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

Thank you very much for sharing your experience with us, we are so pleased to hear how well you are getting on with your new hearing aids!

Rated 2 out of 5 stars

Cobham is a very poor quality hearing test room

Although I had an excellent hearing consultant Four times I had to call a halt to my hearing test as the sound of people talking in the reception area was drowning out the test sounds.
It is appalling that the room in which a lifr changing hearing test is held in not soundproofed. This can result in an incorrect hearing analysis and is therefore a very poor quality experience.

1 October 2021
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

Thank you for taking the time to share your experience with us, we take all of our patient feedback very seriously and would like the opportunity to investigate this further. Please could we ask you to email us on update@leightons.co.uk with your full name, postcode and date of appointment. Many Thanks.

Rated 5 out of 5 stars

Calm, Swift and knowledgeable

I was impressed with the calm attitude with members of the team when they told me I had an issue with my eyes. I was referred and contacted quickly by a specialist who sorted the problem and complimented Leighton's on their diagnosis and accurate and clear imaging.

7 August 2021
Unprompted review
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

Thank you very much for your review, we are pleased to hear that your referral was actioned so quickly.

Rated 5 out of 5 stars

Sheena is very helpful and caring

Sheena is very helpful and caring, will listen to my concerns and do all in her power to rectify them. Thank you Sheena.

6 May 2021
Leightons Opticians & Hearing Care - Cobham logo

Reply from Leightons Opticians & Hearing Care - Cobham

Thank you Susan, Sheena will be thrilled to read your lovely comments about her!

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