Lendaly Reviews 491

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including clear communication and quick solutions. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the simple and straightforward application process. However, some people were dissatisfied with the customer service, mentioning that their concerns were not always listened to or that the files needed were complicated. A few other people also felt that the choice of lenders was not aligned with their needs, and some noted issues with receiving messages outside of standard business hours.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, speed, and helpfulness.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive, helpful, and... See more

Response time

Customers had positive experiences with response time, praising the quick and prompt responses from the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting it as easy, user-friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though didnt get a loan which was my fault lendaly was prompt and very professional and pleasure to deal with

Company replied

Rated 4 out of 5 stars

Initial approach to find expectations is on point.

Company replied


Company details

  1. Finance broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

491 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very friendly and honestly service

Very friendly and honestly service

3 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found our service friendly and honest. If you need anything else, we're always here to help.

Rated 5 out of 5 stars

Promped call back

I found that tge service was quick to call me back

1 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're pleased to hear our team got back to you quickly. If there's anything more we can assist you with, feel free to reach out!

Rated 3 out of 5 stars

Did a good job.

25 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear we did a good job. If you need anything else, we're here to help!

Rated 5 out of 5 stars

Good customer service

Good customer service

28 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you had a positive experience with our customer service. Let us know if there's anything else we can assist you with!

Rated 5 out of 5 stars

Fast and easy

Fast and easy, did not expect it to be so smooth!

21 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear the process was faster and smoother than expected. We're here if you need anything else.

Rated 5 out of 5 stars

Great to deal with

Great to deal with, fast communication and easy to understand process. Very helpful

20 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad you found the process easy to understand and appreciated the fast communication. We're always here to help.

Rated 4 out of 5 stars

Easy and fast

Easy and fast. Information are well displayed and informative.

18 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're happy to hear you found the process easy, fast, and the information clear and informative.

Rated 4 out of 5 stars

Helpful and informative

18 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the service helpful and informative. Feel free to reach out if you have any other questions or need further support.

Rated 5 out of 5 stars

Very good and easy to process

13 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the process easy and straightforward. We're here if you need anything else.

Rated 5 out of 5 stars

Helpful and easy to navigate

ELLHelpful and easy to navigate

10 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found everything helpful and easy to navigate. Let us know if you need any further assistance!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service

8 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled to hear you had a fantastic experience with our customer service. We're always here to help!

Rated 3 out of 5 stars

Unsure if its complete

Unsure if the process is complete?

6 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thanks for your message! If you're unsure whether your application process is complete, feel free to reach out to our support team at support@lendaly.com.au. We’ll be happy to check the status and guide you through the next steps.

Rated 4 out of 5 stars

Easy to work with quick response

Easy to work with quick response

8 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found us easy to work with and appreciated the quick response. Let us know if you need anything else!

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Great lending provider!

4 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're thrilled to hear you're happy with the service and appreciate you seeing us as a great lending provider. We're here whenever you need us!

Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Lendally Money Finance! From start to finish, the process was smooth, transparent, and stress-free. The team was incredibly helpful, professional, and quick to respond to any questions I had. They made sure I understood everything clearly and provided flexible options that suited my needs perfectly. I really appreciate their honesty and dedication to customer service. Highly recommend Lendally to anyone looking for reliable and trustworthy financial support!

2 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for the amazing review! We're thrilled to hear your experience was smooth, transparent, and stress-free. Our team is committed to providing clear, honest, and flexible support, and we're so glad we could meet your needs. We truly appreciate your recommendation!

Rated 4 out of 5 stars

Good follow up procedure

Good follow up procedure

28 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you appreciated our follow-up process. If you need any further assistance, we're here to help.

Rated 5 out of 5 stars

Nothing spesial

Nothing spesial

1 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. We’re always looking to improve, so if there’s anything we could’ve done better, feel free to let us know.

Rated 5 out of 5 stars

Great Service!

Excellent feedback and response to my business enquiries. Very prompt getting back to me for a quick and efficient funding.

30 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad we could respond promptly and support your business funding needs efficiently. We're here whenever you need us.

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