Lendaly Reviews 491

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including clear communication and quick solutions. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the simple and straightforward application process. However, some people were dissatisfied with the customer service, mentioning that their concerns were not always listened to or that the files needed were complicated. A few other people also felt that the choice of lenders was not aligned with their needs, and some noted issues with receiving messages outside of standard business hours.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, speed, and helpfulness.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive, helpful, and... See more

Response time

Customers had positive experiences with response time, praising the quick and prompt responses from the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting it as easy, user-friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though didnt get a loan which was my fault lendaly was prompt and very professional and pleasure to deal with

Company replied

Rated 4 out of 5 stars

Initial approach to find expectations is on point.

Company replied


Company details

  1. Finance broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

491 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very easy going and helped alot with my…

Very easy going and helped alot with my enquiry and finance

28 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're happy to hear the process was easy and that we could assist with your enquiry and finance needs. We're here if you need anything else.

Rated 5 out of 5 stars

Amazing thank u

Amazing thank u

1 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

You're very welcome! We're glad you had a great experience. If you need anything else, we're here to help.

Rated 5 out of 5 stars

Great and supportive staff that…

Great and supportive staff that carefully listen to your needs

22 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad our team could provide the support and attention you needed. We're always here to help.

Rated 3 out of 5 stars

So far professional friendly customer…

So far professional friendly customer service!
But I found technical by the end I had to postpone the application without submitting statements through the link was sent.

14 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear you had a positive experience with our team. We understand technical issues can happen—feel free to reach out whenever you're ready to continue, and we’ll be happy to assist.

Rated 5 out of 5 stars

Lendaly has been great so far and they…

Lendaly has been great so far and they care about their customers

9 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad to hear you've had a great experience so far. Caring for our customers is what we’re all about—we’re always here to help.

Rated 5 out of 5 stars

Very interactive

Very interactive, chase down the best options for you and easy to communicate with. Trustworthy reliable and professional.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Was an easy experience

Was an easy experience, trust is a big thing and the team at Lendalay were patient until i felf comfortable. I'd recommend them to anyone looking at business finance.

25 March 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We understand that trust is essential, and we're glad our team could support you throughout the process. We appreciate your recommendation.

Rated 3 out of 5 stars

Was matched with lenders

Was matched with lenders, but still not granted a loan.
Might be a good idea to collect a little more information, and see to it that customers will fit the lenders lending criteria before connecting them. That way they wont be misslead into making an applcation for credit that will ultimately only hurt them further, because it gives the impression that iv been connected with these lenders because i meet tjeir criteria.

25 March 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. While we strive to match businesses with the best possible lenders, final approval depends on lender criteria. We appreciate the opportunity to assist you and hope to support you in the future.

Rated 4 out of 5 stars

I approached for business funding for…

I approached for business funding for cashflow. It has been well looked after with multiple options.

12 September 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad we could provide you with multiple funding options to support your cash flow needs. If you need any further assistance, feel free to reach out.

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