lens.me Reviews 3,666

Very caring, thorough and helpful customer service!

Excellent. I’ve been a customer for almost 10 years. I had a problem once with a package not coming on time. And lens me sent me a pair for free via express mail. Very happy customer. Go customer service, always discount codes and great products 👍

The lenses are great 😊 I’ll order them again Thank you

My lenses always get here quickly, are the correct prescription, and are comfortable. The price is affordable and the website is super easy to navigate.

the lenses are great. Spoke to customer service and had an excellent experience. Have ordered more from lens.me since. Thank you!

I always buy my lenses from your page, it’s always great. However last time I purchased; the delivery took too long, usually my order gets delivered in 1-2 days max. I was traveling 5 days after I ordered this time. Till the day before my flight the order didn’t arrive.
Contacting post office to track my package was too complicated as they kept claiming it’s not in the system. Tracking the shipment was difficult as its shipped via third party company. I had to reach the third party shipping company head office to collect the package. When I asked why the delay, they claimed they don’t have my address and I didn't pick up when they called?
My address was given when I placed my order. And it was clearly written on the pack. I understand this is the fault of the shipping company, however I never had this delay in previous times I ordered from lens.me.

Excellent customer service and great selection of contact lenses. Shipping to US is much faster with FedEx. If USPS, expect registered mail delivery. Very positive experience.

lens me made my experience 100% satisfied..

Wow! Their expedited shipping option is fast! Just 5 days overseas and through the weekend. And I love my new lenses - high quality and beautiful. Love the little gift bag included too! Great communication from this company as well. I’m a happy customer!

I love my new lenses! They arrived in three days from Dubai to the USA! AMAZING experience! Lens.me answered any questions that I had immediately via email. Fantastic company!

Lens.me brings THE highest quality lenses the price to quality ratio is insane compared to other brands, high recommended

I am originally from the United States and live in the Philippines. I order contacts about every 6 months and FedEx usually says “recipient not available” or “business closed” or “returning to sender”. I contact lens.me Customer Service and package always arrives about a week later. I am grateful for this contact lens provider. The products are stylish and modern. And best of all, they offer my positive power in yearly lens. No complaints.

Just what I wanted.

Best lens ever!!! Fast shipping and prices are excellent!

Excellent customer service. Wide range of lenses. Prompt shipping. Always a pleasant transaction.

Scam! First of all their contact lenses aren't even an original brand - but a replica (from Dubai where everything is a replica) and second they'll leave your eyes red, irritated and you'll spend more more on eye doctor later on
Avoid at all costs!

I have been a customer of Lense me since I was in Saudi Arabia, now in Germany and still ordering lenses from them. The customer service is very responsive, I have some problems with the lense delivery but the customer service sent me a replacement after my initial complaint. They are very customer oriented and very professional. Thanks specially to Dhessa in customer support.

Well....we started off rough......but ur company worked with me ....and understood that my eyes sight was very important to me!!!!.....they quickly send me a new pair...and everything now is GREAT!!!!...THANKS MUCH!!!!!

Great shopping experience from purchase to delivery.