First off, the bag is stunning. I did a lot of research about quality of construction Leo et Violette had great reviews - I can attest and add to that count. I wanted a bag that would fit a laptop and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
12 rue Sainte Anne, 75001, Paris, France
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sales girl who helped me on May 18th is super nice, friendly, thoughtful and pretty! Wrapped the gift nicely and make sure that there's no gap for the pick pocket to take it away. The quality of the card holder is incredibly awesome. Will definitely recommend friends & family to buy. Such a great shopping experience. Thank you!!

Reply from Léo et Violette
I wore my bag couple times and noticed that gold started to peel off. I wrote them a complain, but never heard back. Terrible client service and my bag from Zara after years of use holds better than this. Extremely dissapointed

Reply from Léo et Violette
Firstly, I ordered a mini Dalia, and the received bad was a completely different colour than advertised in the photos. Secondly, I had a few questions about my order and contacted the shop but haven’t received any answer even after waiting for a few weeks. In the end decided to return because I felt like they didn’t care about me as a customer and I wasn’t satisfied with the purchase. Also, the from the first sight the quality of the bag was not worth 350€.

Reply from Léo et Violette
The sales associate was very kind, patient and helpful.

Reply from Léo et Violette
I bought Le Laurence, my second bag from L&V. I like the timeless design, and great quality, the shipping was also super fast. I simply recommend the shop - the bags are great addition to my wardrobe uplifting the look. Thank you so much L&V!

Reply from Léo et Violette
Customer service is great! The bag arrived with a few scuffs on the flap but they responded promptly when I flagged the issue and worked with me to resolve it. The bag designs are very stylish so would likely buy again.

Reply from Léo et Violette

Reply from Léo et Violette
This is the third time I buy from them. They have the most elegant bags, which will always be relevant. And of course the quality. The quality is high, accurate, excellent level of finish. I love this brand and I am sure I will buy from them again.

Reply from Léo et Violette
Second bag that I have purchased. Once again everything was perfect and the product is top quality. Getting addicted 😅

Reply from Léo et Violette
I’m very satisfied with the purse I purchased, very good quality overall - i wish the packaging came in a box. The salesperson that helped me was very friendly and patient and open to giving honest feedback.

Reply from Léo et Violette
Vente d'un article en magasin au final.sold out envoie 1mois plus tard puis réception du sac avec une formulez cassé

Reply from Léo et Violette
I am very happy with my bag. I’ve been eyeing the Le Gina bag for a long time. Then it came with a limited edition burgundy color. The delivery was fast (from France to Belgium) and the quality of the leather is superb! It feels very luxurious. The reasons why I didn’t put 5 stars are the following: 1) the hardware doesn’t feel as good. I have bags from Polène and their hardwares feel superior. 2) the packaging didn’t feel great at all. The box was ‘meh’. I didn’t get that luxury feeling when opening the package. Again, I will be comparing it to Poléne since they have around the same price range, the box from Poléne is a very nice touch. This is the first time I ordered from Léo et Violette, and while I was indeed satisfied with the product, I’m sure the shop can make some improvements on the issues I mentioned to make their customers even happier! 😊

Reply from Léo et Violette
I love this purse! It's a perfect bag for the quiet luxury look and feel.

Reply from Léo et Violette
Bought two bags. Le Dino in black and the giani burgundy baguettte. Received the Dino today. Beautiful bag, beautiful solid hardware . Love it. Has a faint smell. Not sure if it is chemical or leather . But the bag is anbsolutely fantastic 🥰 Awaiting my burgundy baguette.
Minor issues are 1) packaging was subpar .2) Even though I bought two bags in the space of a week no rewards for loyalty. Only reason that I am delaying buying the Gina in taupe from them. I would think a small business would pay close attention and try to retain its loyal customers.

Reply from Léo et Violette
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.