Leoncini Italy Reviews 235

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as beautiful and artistic. Many people highlight the outstanding service, noting the staff's professionalism, kindness, and helpfulness, both in-store and during the purchasing process. The delivery service is frequently commended for its efficiency, with items arriving on time, well-packaged, and in perfect condition, even for international shipments. Consumers are particularly satisfied with the careful packaging that ensures products arrive safely. While the vast majority of experiences are positive, some customers mentioned receiving a damaged item, though it was promptly replaced free of charge.

What people talk about most

Product

Customers had positive experiences with product quality and delivery. Many reviewers praised the impeccable... See more

Quality

Consumers consistently express delight with the quality of products. Many reviewers describe items as... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being kind,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the timely and fast delivery, with... See more

Service

Users describe positive interactions with service. Customers consistently praise the phenomenal and super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful shop with a beautiful assortment. Staff were very helpful and willing to custom produce items that were no longer in stock. You definitely sensed the pride in their work. They also shippe... See more

Company replied

Rated 5 out of 5 stars

It might be special interest to get a hand painted table top made from volcano storm, but we received now our second one. Like the first one the one we now received is outstanding. Wonderful colour... See more

Company replied

Rated 5 out of 5 stars

We have purchased numerous items from these folks and had them sent to Puerto Rico and New York....everything they have done has been superb....workmanship, communication, shipping, etc. Thank you, A... See more

Company replied

Rated 5 out of 5 stars

The sales staff were so helpful when I was in the shop. I worked with two women who were, professional, kind, and patient. Your shop has many beautiful things! My antipasti set came well insulated a... See more

Company replied


Company details

  1. Pottery shop
  2. Ceramic manufacturer
  3. Garden Furniture Shop
  4. Rustic Furniture Shop

About Leoncini Italy

Written by the company

Descendants from one of the most important families of San Gimignano, the brothers Luciano and Daniele Leoncini offer with their products, the wisdom of the old ceramic masters, the experience of cutlery-masters and their competence in proposing their clients ancient decorations reproduced with great care and ability.
Leoncini offers its clients table tops and desks in volcanic stone or in ceramic all with precious handpainted decorations. The tables can be made according to shapes and sizes printed here (together with prices) and also, in our catalogue you can choose the pattern that you prefer or ask us to make a table following your own design and sizes or according to your needs.
In the shop in Via San Giovanni in San Gimignano, or on the online shop, in addition to the tables, you can also buy urn vases, italian hand painted pottery, italian ceramic tableware, garden furniture.
We are in San Gimignano, a medieval village in the heart of Tuscany, land of masters such as Giotto, Michelangelo and Leonardo Da Vinci, among enchanted hills covered with cypresses, olive groves and vineyards.
---
Discendenti da una delle più importanti famiglie della San Gimignano, i fratelli Luciano e Daniele Leoncini vi offrono con i loro prodotti la sapienza degli antichi maestri ceramisti, la manualità dei più esperti coltellinai e la loro competenza nel proporvi gli antichi decori riprodotti con grande cura e abilità.
Leoncini propone a tutti i suoi clienti i piani per tavoli e banconi realizzati in pietra vulcanica o ceramica con i preziosi decori fatti tutti interamente a mano. Potete scegliere il decoro che più vi piace oppure potete chiedercene uno tutto vostro nelle dimensioni indicate e a seconda delle vostre necessità.
Nel negozio di Via San Giovanni a San Gimignano, o sullo shop del sito online, oltre ai tavoli potete acquistare anche orci, ceramiche artistiche, ceramiche da tavola, arredo da giardino.
Siamo a San Gimignano, antica città medievale nel cuore della Toscana, terra di maestri come Giotto, Michelangelo e Leonardo Da vinci, tra colline incantate macchiate di cipressi, ulivi e rigogliosi vigneti.

Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality and Service

The quality and variety of pottery at Leoncini is amazing. We purchased a decorative plate and they sent it to our home in the US. They explained the shipping process and when we could expect the plate. Everything went smoothly and the plate looks great on our kitchen wall.

1 November 2024
Leoncini Italy logo

Reply from Leoncini Italy

Grazie and thank you for your feedback. Anna @Leoncini srl

Rated 5 out of 5 stars

Anna was so very helpful

Anna was so very helpful. All artfully designed pieces were a sight to see. A most pleasant shopping experience from start to finish.

1 November 2024
Leoncini Italy logo

Reply from Leoncini Italy

Grazie Elizabeth!! I do wait to see you back in San Gimignano soon. Thanks a lot for shopping with us. Anna @Leoncini srl

Rated 5 out of 5 stars

My order was packaged securely and…

My order was packaged securely and arrived intact! I got pre delivery instructions from Fed Ex to be sure someone was at home to sign for the package

1 November 2024
Leoncini Italy logo

Reply from Leoncini Italy

Perfect, thanks a lot, Dorothy. Glad all made it OK to your address. Anna @ Leoncini srl

Rated 5 out of 5 stars

I loved my trip to Italy!

I loved my trip to Italy, but my ceramics from Leoncini keeps my memories alive! The customer service in the shop was professional and courteous, and the shipping and handling was excellent! my package arrived packed with care and all in one piece! If you get a chance, I highly recommend this beautiful ceramic shop!

1 November 2024
Leoncini Italy logo

Reply from Leoncini Italy

Thank you for your feedback, Avis! See you back in Tuscany. Anna @Leoncini srl

Rated 5 out of 5 stars

Great Experience

Ease of purchase, shipping, quality of product was all wonderful! The best part of this experience was the service at the store. Extremely personable and knowledgeable. Literally took care of everything and reviewed purchase and shipping details! Just very well done.

1 November 2024
Leoncini Italy logo

Reply from Leoncini Italy

Thank you, Thomas for shopping with us! Come back to San Gimignano soon! Anna @Leoncini srl

Rated 5 out of 5 stars

Great customer service … beautiful…

Great customer service … beautiful pottery

18 September 2024
Leoncini Italy logo

Reply from Leoncini Italy

Hi Gina, thanks a lot for shopping with us again. Looking forward to seeing you back in Tuscany to visit our shop. Anna @ Leoncini srl

Rated 5 out of 5 stars

Wonderful products and great shipping

Wonderful products and great shipping! We have made several purchases over the years and always make it a point to stop in the store when we are in Montepulciano!

1 October 2024
Leoncini Italy logo

Reply from Leoncini Italy

Thank you, Karen and best wishes from our beautiful San Gimignano. we wait for you next year! Anna @ Leoncini srl

Rated 5 out of 5 stars

The finished piece is beautiful!!

The finished piece is beautiful!!! My one complaint is that it took 6 months to receive.

1 October 2024
Leoncini Italy logo

Reply from Leoncini Italy

Shari, thank you for your review on our ceramics and we do apologize for the delay. It took ages...the piece was not available so we had to make it brand new from clay. I reckon our artisan could not start immediately with your order so this is why, also, you had to wait so long. Happy you liked the results. Best wishes from Tuscany. Anna @ Leoncini srl

Rated 5 out of 5 stars

Anna gets an A+

While in the store in San Gimignano, Anna provided us with excellent service. She was super helpful but not pushy. We received an email from Anna confirming that our purchase was shipped and it arrived well within the timeframe specified and it perfect condition.

22 August 2024
Leoncini Italy logo

Reply from Leoncini Italy

Grazie Joseph!! Thanks a lot for shopping with us. See you back in San Gimignano soon. Anna @ Leoncini srl

Rated 5 out of 5 stars

Beautiful quality!

26 August 2024
Leoncini Italy logo

Reply from Leoncini Italy

Thanks a lot! Come and visit our shop again! Anna @ Leoncini srl

Rated 5 out of 5 stars

purchases from Leoncini

the items were sent very well packed and received by the time i arrived home. Everything was done well and with quality time. Follow up for additional items are now ongoing.

29 August 2024
Leoncini Italy logo

Reply from Leoncini Italy

Dear Mr. Shigemura, thanks a lot for shopping with us. Let's hope we can make this order going. Anna @Leoncini srl

Rated 5 out of 5 stars

I RECIEVED EXACTLY WHAT I ORDERED AND…

I RECIEVED EXACTLY WHAT I ORDERED AND IT CAME IN PERFECT CONDITION. They have the finest Italian pottery and painted a vase especially in the pattern I was looking for I would highly recommend Leoncini, Italy.

Patty Davis

22 August 2024
Leoncini Italy logo

Reply from Leoncini Italy

Thank you, Patty. We do keep in touch. Best wishes from San Gimignano. Anna @Leoncini srl

Rated 5 out of 5 stars

They were so helpful and accommodating…

They were so helpful and accommodating with my recent purchase. Shipping was quick, and everything arrived in perfect condition. Thank you!

26 August 2024
Leoncini Italy logo

Reply from Leoncini Italy

Thanks, Jennifer from all the staff! Come back to Tuscany soon! Anna @ Leoncini srl

Rated 5 out of 5 stars

Everything arrived quickly and in…

Everything arrived quickly and in perfect condition.

22 August 2024
Leoncini Italy logo

Reply from Leoncini Italy

Thank you, Kirk! Great you were happy with our delivery service. Many best wishes from Tuscany. Anna @ Leoncini srl

Rated 5 out of 5 stars

Beautiful serving plates

Beautiful serving plates, carefully packed and shipped to arrive safely at our home on the other side of the Atlantic.

29 July 2024
Leoncini Italy logo

Reply from Leoncini Italy

Thanks a lot and looking forward to your next wisit in our shop. Take care! Anna @ Leoncini srl

Rated 5 out of 5 stars

Our ceramics arrived safely in the USA…

Our ceramics arrived safely in the USA on time, fully intact and are even more beautiful than we remebered.

29 July 2024
Leoncini Italy logo

Reply from Leoncini Italy

Thank you, John! Best wishes from Tuscany.
Anna @Leoncini srl

Rated 5 out of 5 stars

Great items

Great items, great price. Well packed and shipped promptly.

4 August 2024
Leoncini Italy logo

Reply from Leoncini Italy

Thank you for shopping with us. Greetings from all of us in Tuscany. Anna @Leoncini srl

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look