It's OK. Joined got the deposit and spend £10 for 50 free spins offer. To spend £10 I did 50 x 20p spins and only won £1.02. Had to go on live chat to get the offer, got it sorted after 5 mins ta... See more
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Wish the withdrawals were a little faster. The interface is decently set up. The promos aren’t super visible, especially for first time accounts. There should be an automatic bonus to a first deposit.... See more
Company replied
Have been playing on this website for years but never had a worse experience than I'm having now . Last 4 months have been playing thousands per month no vip invite whatsoever even thought I was o... See more
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Trustworthy casino, best customer service. Payouts happen without trouble albeit a little slower than some other institutions. Rtp seems fair enough, and overall good web and app design.
Company replied
Company details
- Online Casino or Bookmaker
- Casino
- Gambling house
- Gambling Service
- Gaming services
- Online Sports Betting Vendor
Written by the company
LeoVegas is a multi-award-winning online casino, offering players the lion’s share of entertainment - slot games, live casino games, sports betting and more! As a mobile-first casino, LeoVegas is at the forefront of innovation, constantly striving to deliver the greatest iGaming experience to players, anywhere, anytime! That’s thanks to the LeoVegas app, available on both Android and iOS. LeoVegas offers thousands of slot games including all the popular titles, exclusives and new releases, plus a thrilling variety of live roulette, blackjack and baccarat tables as well as live game shows. Sports fans can benefit from thousands of pre-match and in-play markets on all major sporting events, competitive odds and a lightning-fast platform. On top of that, a wide range of secure and reliable payment methods are available that allow for hassle-free deposits and withdrawals. Safer gambling is a priority at LeoVegas which is why a variety of tools such as deposit limits, session limits and reality checks are also at players’ disposal. Finally, a dedicated customer support team is at hand for any questions or concerns, via live chat or email, not to mention a handy Help Centre covering the most frequently asked questions. What else do you like about LeoVegas? Let us know by leaving a review on the leovegas.com company profile. Your feedback matters to us!
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3.0
Average
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 48 hours
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Reply from LeoVegas
Hi Latrell,
Thank you for your feedback.
We’re sorry to hear that your experience with withdrawals did not meet your expectations. This is certainly not the experience we aim to provide.
If you’re facing any specific issues, we’d really appreciate the opportunity to look into this for you. Please feel free to reach out to our support team so we can assist you further.
Kind regards, LeoVegas
Great casino
Have used this site for many many years and its still just as good as when i found it.. fast payouts no problems..
21 April 2026
Reply from LeoVegas
Hi Jarrod,
Thank you for your great feedback!
We're very pleased to hear that you have enjoyed playing with LeoVegas for so many years and that your experience has remained consistently positive. It's great to know you are happy with our fast payouts and smooth service, which is exactly what we aim for.
We truly appreciate your long-term loyalty and support. If there is ever anything you need, our team is here for you 24/7.
All the best, LeoVegas
Reply from LeoVegas
Hi Carolanne,
We appreciate your feedback and are sorry to hear about your experience.
Game results are determined by certified Random Number Generator (RNG) systems, meaning every spin or round is random and not influenced by previous results. The Return to Player (RTP) percentage reflects long-term averages, so individual sessions may vary significantly.
Please feel free to reach out to our support team if you have any questions about how this works.
All the best, LeoVegas
I’ve had a great experience with this…
I’ve had a great experience with this app. In previous instances i’d have trouble withdrawing my money from my account but this was a great service 10/10. Good for high stakes also 👌
21 April 2026
Reply from LeoVegas
Hello Neal,
That's absolutely fantastic to hear! We're thrilled you had such a great experience with the BetMGM app, especially with your withdrawals. We always aim to provide a seamless and reliable service, whether you're playing for high stakes or not.
Thank you for your wonderful 10/10 feedback!
Kind regards, Leovegas
The games are fun and exciting
The games are fun and exciting. The on-line chat with a real person if preferred, gets any issues resolved
20 April 2026
Reply from LeoVegas
Hi Darrell,
Thank you for your great feedback!
We're glad to hear that you're enjoying our games, and that our live chat support has been helpful in resolving any issues quickly. Providing a smooth and enjoyable experience is very important to us, so it’s fantastic to know we’re meeting your expectations.
If you ever need assistance again, our team is always here for you.
All the best, LeoVegas
Been a joy to be apart of your site
Been a joy to be apart of your site. Prossessed my withdrawal quickly and hassle free. And the game choice it really good. It's my no.1 gaming site.
20 April 2026
Reply from LeoVegas
Hi Joshua,
Thank you so much for your kind feedback.
We’re really pleased to hear that you’ve had a great experience with our site. We're also happy to know that your withdrawal was processed quickly and without hassle, and that you’re enjoying the variety of games available.
It means a lot to know we’re your number one gaming site, and we truly appreciate your support.
If you ever need any assistance, feel free to reach out at any time.
All the best, LeoVegas
Quick deposit when I called!!
19 April 2026
Reply from LeoVegas
Hi Chantale,
Thank you for your feedback.
We’re pleased to hear that your deposit was processed quickly and that you had a smooth experience when contacting our team.
We're always here to help, so if you ever need any further assistance, feel free to reach out at any time.
Best regards, LeoVegas
Reply from LeoVegas
Hi Abdul,
Thank you for your feedback.
We’re really happy to hear that you had a great experience and find the platform enjoyable.
We appreciate you taking the time to share your thoughts and hope you continue to enjoy using our services.
If you ever need any assistance, feel free to reach out.
All the best, LeoVegas
Reply from LeoVegas
Hi Sean,
Thank you for your positive feedback.
We’re really glad to hear that you find our platform reliable and trustworthy, and that you’re enjoying the offers available.
We’re always working to provide the best experience possible, so your comments are truly appreciated.
If you ever need any assistance, feel free to reach out at any time.
Best regards, LeoVegas
Helpful to resolve my issues
Helpful to resolve my issues
Freindly and pleasant help at the other end
19 April 2026
Reply from LeoVegas
Hi Blair,
Thank you for your kind feedback.
We’re really pleased to hear that our team was able to help resolve your issues and that you found the support friendly and pleasant.
Providing helpful and positive customer service is very important to us, so it’s great to know we made a good impression.
If you ever need any further assistance, don’t hesitate to reach out.
All the best, LeoVegas
Reply from LeoVegas
Hi Roisin,
Thank you for your kind review.
We’re delighted to hear that you had a great experience with us. Feedback like this means a lot and motivates us to keep delivering the best possible service.
If you ever need any assistance or have any suggestions, we’re always here to help.
All the best, LeoVegas
Withdraw really easy and fast c…
Withdraw really easy and fast compared to other online casinos, trustable website
18 April 2026
Reply from LeoVegas
Hi Emerik,
Thank you for your fantastic feedback.
We’re really pleased to hear that you found the withdrawal process easy and fast, especially in comparison to other sites. It’s also great to know that you consider us a trustworthy platform.
Providing a reliable and seamless experience is very important to us, so your comments mean a lot.
If you ever need any assistance, feel free to reach out.
All the best, LeoVegas
Reply from LeoVegas
Hi LG,
Thank you for the great feedback.
We’re really happy to hear that you find our platform easy to use. Providing a smooth and user-friendly experience is something we always strive for.
If you ever need any assistance or have suggestions, feel free to reach out at any time.
All the best, LeoVegas
Reply from LeoVegas
Hi there,
Thank you for taking the time to share your feedback.
We’re delighted to hear that you found the process fast and easy, and that you’re enjoying the bonuses.
We aim to make everything as smooth and rewarding as possible, so it’s great to know we’re on the right track.
If you ever need any assistance, feel free to reach out.
All the best, LeoVegas
Reply from LeoVegas
Hi JM,
Thank you so much for your kind words.
We’re really glad to hear you had a positive experience with our customer service team and that everything was handled quickly.
If there’s ever anything else we can assist you with, don’t hesitate to reach out.
All the best, LeoVegas
I have been waiting for a $1,000…
I have been waiting for a $1,000 withdrawal for 5 days and I unfortunately used my last couple dollars to make a comeback and I have been broke since, the fact my money gets taken within minutes and accepted but this long for the return is ridiculous.
17 April 2026
Reply from LeoVegas
Hi Mackenzie,
Thank you for taking the time to share your feedback. I’m really sorry to hear about your experience, I completely understand how frustrating it must feel to be waiting on your withdrawal.
Withdrawals can sometimes take longer than deposits due to any security or verification checks required. However, we do understand that this delay is not ideal and not the experience we aim to provide.
We also want to take a moment to highlight that at LeoVegas, we strongly promote responsible gaming. We always encourage our players to only play with funds they can comfortably afford to lose should that happen, and to avoid chasing losses or relying on withdrawals to cover essential expenses. If you ever feel that your gaming may be getting difficult to manage, support tools and guidance are always readily available via our LeoSafePlay.com page.
That said, we’d really like to review your specific case and help get this resolved as soon as possible. Please reach out to our support team directly so we can check the status of your withdrawal and provide you with a clear update.
We truly appreciate your patience and are here to support you.
Kind regards, LeoVegas
deposits and withdrawals are a little…
deposits and withdrawals are a little complicated. no welcome back offers.
16 April 2026
Reply from LeoVegas
Hi Neil,
Thank you for sharing your feedback.
We’re sorry to hear that you’ve found deposits and withdrawals complicated. We’re always working to improve our payment processes and make them as smooth and straightforward as possible.
We’d like to note that available offers may vary and are not always available.
Please feel free to contact our dedicated support team, who will be happy to check any available offers and assist you with any payment-related queries.
Kind regards,
LeoVegas
We made an error and Francesco was…
We made an error and Francesco was amazing was patient and was able to completely resolve the issue and get the withdrawal processed!!
16 April 2026
Reply from LeoVegas
Thank you for your great feedback!
We’re happy to hear that Francesco was able to assist you and resolve the issue efficiently. It’s great to know your withdrawal was successfully processed, and we’ll be sure to share your kind words with him.
We hope your experience with LeoVegas continues to be just as positive. If you have any suggestions on how we can improve, please don’t hesitate to let us know.
All the best,
LeoVegas
Games are rigged online casinos leo…
Games are rigged online casinos leo vegas include offer poor rtp to canadian playes and rig the games because they know canada is a grey zone we cannot complain or expect honesty from them
9 March 2026
Reply from LeoVegas
Hi Yan,
We’re sorry to hear about your concerns.
We want to assure you that we are a fully licensed casino and adhere to strict regulations to ensure fairness for all players. Our games are operated by certified random number generators (RNGs), meaning every round’s outcome is completely random and cannot be influenced or controlled.
If you have specific concerns about a game or your experience, we encourage you to contact our support team so we can investigate this further.
Kind regards,
LeoVegas
Great casino
Always loved this casino its awesome love all the older slot games they have also and the layout of website is easy to navigate, cheers team a leovegas
12 March 2026
Reply from LeoVegas
Hi Te Ani,
Thank you so much for your kind words!
We’re really happy to hear you’re enjoying the classic slot games and that the site feels easy to get around.
It means a lot to us that you’re having such a great experience, and we’re glad to have you as part of the LeoVegas community.
All the best, LeoVegas
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