It's OK. Joined got the deposit and spend £10 for 50 free spins offer. To spend £10 I did 50 x 20p spins and only won £1.02. Had to go on live chat to get the offer, got it sorted after 5 mins ta... See more
Company replied
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Wish the withdrawals were a little faster. The interface is decently set up. The promos aren’t super visible, especially for first time accounts. There should be an automatic bonus to a first deposit.... See more
Company replied
Have been playing on this website for years but never had a worse experience than I'm having now . Last 4 months have been playing thousands per month no vip invite whatsoever even thought I was o... See more
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Trustworthy casino, best customer service. Payouts happen without trouble albeit a little slower than some other institutions. Rtp seems fair enough, and overall good web and app design.
Company replied
Company details
- Online Casino or Bookmaker
- Casino
- Gambling house
- Gambling Service
- Gaming services
- Online Sports Betting Vendor
Written by the company
LeoVegas is a multi-award-winning online casino, offering players the lion’s share of entertainment - slot games, live casino games, sports betting and more! As a mobile-first casino, LeoVegas is at the forefront of innovation, constantly striving to deliver the greatest iGaming experience to players, anywhere, anytime! That’s thanks to the LeoVegas app, available on both Android and iOS. LeoVegas offers thousands of slot games including all the popular titles, exclusives and new releases, plus a thrilling variety of live roulette, blackjack and baccarat tables as well as live game shows. Sports fans can benefit from thousands of pre-match and in-play markets on all major sporting events, competitive odds and a lightning-fast platform. On top of that, a wide range of secure and reliable payment methods are available that allow for hassle-free deposits and withdrawals. Safer gambling is a priority at LeoVegas which is why a variety of tools such as deposit limits, session limits and reality checks are also at players’ disposal. Finally, a dedicated customer support team is at hand for any questions or concerns, via live chat or email, not to mention a handy Help Centre covering the most frequently asked questions. What else do you like about LeoVegas? Let us know by leaving a review on the leovegas.com company profile. Your feedback matters to us!
Contact info
You should know
3.0
Average
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Maneuvering experience
Getting to information and games were very straightforward and easy
3 April 2026
Reply from LeoVegas
Hi Joseph,
Thank you so much for your feedback!
We’re really happy to hear that you found it easy to navigate and access the information and games. That’s exactly the experience we aim to provide.
If you ever need any assistance or have suggestions for us, feel free to reach out anytime.
All the best, LeoVegas
Reply from LeoVegas
Hi Carson,
Thank you so much for your kind words!
We’re really glad to hear you had an awesome experience with our service.
If there’s ever anything you need or any suggestions you’d like to share, feel free to reach out, we’re always happy to help.
All the best, LeoVegas
Reply from LeoVegas
Hi Patrick,
Thank you so much for your kind words!
We’re delighted to hear that you’re enjoying your experience and that we’ve been your go-to online casino. Feedback like this truly means a lot to us.
If there’s ever anything we can assist you with or improve further, please don’t hesitate to reach out.
All the best, LeoVegas
As long time member have to say
As long time member have to say, well working lobbys and platform, fast payment.
Still waiting on big one 🙈😂
2 April 2026
Reply from LeoVegas
Hi Alexandre,
Thank you for your feedback and for being a long-time member!
We’re glad to hear that you find our lobbies and platform reliable, and that our payments are fast.
We appreciate your continued support and hope your next experience with us brings something extra special.
All the best, LeoVegas
Easy and fast
2 April 2026
Reply from LeoVegas
Hi Sarah,
Thank you for your wonderful feedback!
We’re thrilled to hear that you found our service easy and fast. Your input means a lot to us, and we look forward to continuing to make your experience with LeoVegas smooth and enjoyable.
Here at LeoVegas, we’re always striving to improve, so if you have any further feedback or suggestions, please don’t hesitate to let us know.
All the best, LeoVegas
You made my experience nice and smooth…
You made my experience nice and smooth no complaints.
1 April 2026
Reply from LeoVegas
Thank you for your kind feedback!
We’re delighted your experience with LeoVegas was smooth and enjoyable. Our team strives to make every visit seamless and fun, so it’s wonderful to hear we hit the mark.
We hope you continue to enjoy your time with us, and if you have any suggestions for improvement, we’d love to hear them.
All the best, LeoVegas
excellent games and quick withdrawls
31 March 2026
Reply from LeoVegas
Hi Paul,
Thank you for your fantastic feedback! We're thrilled you're enjoying our games and experiencing our quick withdrawals. We always strive to provide the best possible experience for our players.
Kind regards, LeoVegas
Just one deposit bonus no loyalty or…
Just one deposit bonus no loyalty or anything. I recommend not to play as it just vacuums money without any cash backs or reward
1 April 2026
Unprompted review
Reply from LeoVegas
Thank you for your feedback, and we’re sorry to hear that your experience did not meet expectations.
We aim to provide a fair and enjoyable environment for all players, and we understand how important ongoing rewards and loyalty benefits can be.
We have emailed you through Trustpilot so we can get some details from you and look into this further. We appreciate your feedback and hope to have the opportunity to address your concerns.
All the best, LeoVegas
enjoying gambling
27 March 2026
Reply from LeoVegas
Thank you for your review!
We’re delighted to hear you’re enjoying your experience with us. At LeoVegas, we always aim to provide a fun, safe, and seamless gaming environment, and it’s wonderful to know that our efforts are hitting the mark.
We hope your experience at LeoVegas continues to be just as enjoyable, but if you have any suggestions for how we can improve, please do let us know.
All the best, LeoVegas
Reply from LeoVegas
Hi Josh,
We’re thrilled to hear you had a great experience with us, and knowing we hit the mark really means a lot to us!
We hope your experience at LeoVegas continues to be just as enjoyable. If you have any suggestions for how we can improve, please do let us know.
Thank you again for your feedback!
All the best, LeoVegas
It's takes a little while to win your money back but still a profit
Everything is worth while
31 March 2026
Reply from LeoVegas
Hi Jamaine,
Thank you for your review and for sharing your experience with us.
We’re happy to hear that you’ve been enjoying your time on our platform and that you’ve had some positive moments along the way.
At the same time, we’d like to highlight that gambling should always be approached as a form of entertainment, rather than a way to make a profit, and we encourage all players to play responsibly.
If you ever need any assistance or have suggestions on how we can improve your experience further, please don’t hesitate to reach out. We're here to help!
All the best, LeoVegas
Horrible
Horrible, worst sports book ever can't withdraw bonuses don't work and of course when it comes to depositing everything works great but when I try to withdraw it's impossible.
30 March 2026
Reply from LeoVegas
Hi David,
We’re really sorry to hear about the frustration you’ve experienced with both your withdrawal and bonus. We completely understand how upsetting it can be to run into any issues when trying to access your funds or enjoy your promotion. This is certainly not the experience we want you to have, and we genuinely want to take a closer look at your case to help get it resolved as quickly as possible.
Please reach out to our support team via live chat or email so we can review your situation in detail and assist you further.
Kind regards, LeoVegas
Reply from LeoVegas
Hi Mohammad,
Thank you for your kind feedback!
We’re thrilled to hear you’re enjoying our app, and that our customer service and withdrawals have met your expectations. Knowing that we’ve hit the mark for you means a lot to us.
We hope your experience at LeoVegas continues to be this great. If you have any suggestions on how we can improve, please don’t hesitate to let us know.
All the best, LeoVegas
Reply from LeoVegas
Thank you for your feedback!
We’re glad to hear you had a positive experience. We’re always looking to make things even better, so if you have any suggestions or ideas on how we can improve, we’d love to hear them.
We hope you continue to enjoy your time with us!
All the best, LeoVegas
The site voided my bets which is…
The site voided my bets which is completely unacceptable. These bets were put on in September and would settle at the end of the hockey season. Very disappointing as these bets are clearly in the money. Will never use this site again.
28 March 2026
Reply from LeoVegas
Hi Bryan,
We’re sorry to hear about your experience and completely understand your frustration.
Our sportsbook is temporarily unavailable; however, we’d like to investigate your bets directly. Please reach out to our support team with your account details so we can review this for you.
We appreciate your patience and look forward to resolving this as quickly as possible.
All the best, LeoVegas
Love the selection of games!
28 March 2026
Reply from LeoVegas
Hi Rose,
Thanks for the great feedback!
We’re thrilled to hear you’re enjoying our game selection and having a good time with us.
We hope your experience at LeoVegas continues to be just as enjoyable. If you have any suggestions for how we can make it even better, please don’t hesitate to let us know.
All the best, LeoVegas
Over all satisfied with every bit about…
Over all satisfied with every bit about it. Good layout, good games, fun site
27 March 2026
Reply from LeoVegas
Hi Montana,
Thank you for your great review!
We’re thrilled to hear you’re enjoying the layout, games, and overall experience. Knowing we’ve hit the mark means a lot to us.
We hope your experience at LeoVegas continues to be just as enjoyable. If you ever have suggestions on how we can improve, we’d love to hear them.
All the best, LeoVegas
Very good app
26 March 2026
Reply from LeoVegas
Hi Anthony,
Thank you so much for your kind words!
We’re really glad to hear you’re enjoying the app and having a great experience with us.
If there’s ever anything you need or any suggestions you’d like to share, feel free to reach out, we’re always happy to help.
All the best, LeoVegas
Reply from LeoVegas
Hi there Mark,
Thank you for your feedback.
We are absolutely thrilled to hear about your first win, as providing such exciting and rewarding experiences is what we strive for.
We are committed to maintaining this engaging environment and ensuring your continued enjoyment.
Regards
The LeoVegas Team
Payouts are few are far between
Payouts are few are far between. And they are not very high.
26 March 2026
Reply from LeoVegas
Hi Stephen,
Thank you for taking the time to share your feedback.
We’re sorry to hear that the payouts haven’t met your expectations. We understand it can be disappointing when wins are infrequent. Please note that all our games operate using a random number generator, which fairly determines who wins, when, and the amount.
That said, we recognise that rewards may feel limited at times, and we’re continuously working to improve both the frequency and value of opportunities.
We appreciate your input and will use it to keep enhancing the experience.
All the best, LeoVegas
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