It's OK. Joined got the deposit and spend £10 for 50 free spins offer. To spend £10 I did 50 x 20p spins and only won £1.02. Had to go on live chat to get the offer, got it sorted after 5 mins ta... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wish the withdrawals were a little faster. The interface is decently set up. The promos aren’t super visible, especially for first time accounts. There should be an automatic bonus to a first deposit.... See more
Company replied
Have been playing on this website for years but never had a worse experience than I'm having now . Last 4 months have been playing thousands per month no vip invite whatsoever even thought I was o... See more
Company replied
Trustworthy casino, best customer service. Payouts happen without trouble albeit a little slower than some other institutions. Rtp seems fair enough, and overall good web and app design.
Company replied
Company details
- Online Casino or Bookmaker
- Casino
- Gambling house
- Gambling Service
- Gaming services
- Online Sports Betting Vendor
Written by the company
LeoVegas is a multi-award-winning online casino, offering players the lion’s share of entertainment - slot games, live casino games, sports betting and more! As a mobile-first casino, LeoVegas is at the forefront of innovation, constantly striving to deliver the greatest iGaming experience to players, anywhere, anytime! That’s thanks to the LeoVegas app, available on both Android and iOS. LeoVegas offers thousands of slot games including all the popular titles, exclusives and new releases, plus a thrilling variety of live roulette, blackjack and baccarat tables as well as live game shows. Sports fans can benefit from thousands of pre-match and in-play markets on all major sporting events, competitive odds and a lightning-fast platform. On top of that, a wide range of secure and reliable payment methods are available that allow for hassle-free deposits and withdrawals. Safer gambling is a priority at LeoVegas which is why a variety of tools such as deposit limits, session limits and reality checks are also at players’ disposal. Finally, a dedicated customer support team is at hand for any questions or concerns, via live chat or email, not to mention a handy Help Centre covering the most frequently asked questions. What else do you like about LeoVegas? Let us know by leaving a review on the leovegas.com company profile. Your feedback matters to us!
Contact info
You should know
3.0
Average
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You can easily tell all the games are…
You can easily tell all the games are rigged. This company lacks transparency and it very hard to win . The customer support is terrible and i will never recommend. So far #Quick Help.. has been the best alternative so far. They give good service and consistent p2p earn pay .
26 March 2026
Unprompted review
Reply from LeoVegas
Hi Ronald,
Thank you for taking the time to share your feedback. We’re really sorry to hear that you feel this way about your experience.
Please be reassured that we are a fully licensed casino and follow very strict regulations to ensure fairness to everyone.
The games are operated by random number generators, this means that the outcome of every round is completely random, and we are unable to control the outcome of the games.
We’re also concerned to hear about your experience with our customer support, as this is not the level of service we aim to provide.
We take concerns like this very seriously, and we would like the opportunity to review this for you in more detail. We have emailed you through Trustpilot so we can get some details from you and look into this further.
Kind regards, LeoVegas
Great help from workers.
25 March 2026
Reply from LeoVegas
Thank you for your kind review!
We're thrilled to hear you had a great experience and that our team could provide helpful support.
We hope your experience at LeoVegas continues to be this positive. If you have any suggestions for improvement, please don’t hesitate to let us know.
All the best, LeoVegas
Great casino has everything you need
Great casino has everything you need, all top games, would recommend it
20 March 2026
Reply from LeoVegas
Hi there Paulie,
Thank you for your fantastic feedback.
We are absolutely thrilled to hear you find our casino great, complete with everything you need and all top games, and that you would recommend us.
We are committed to continuously delivering this comprehensive and high-quality experience to ensure our platform remains your go-to choice for gaming excellence.
Regards
The LeoVegas Team
Worst casino ever
Worst casino ever . You can’t win even a hand on blackjack . Even on slots after playing for so long you can’t win a dime . You can easily tell all their games are rigged . They trap people by advertising. Don’t fall for it . I have played at many casinos so I know which ones are real. Stay away if you want to save your money .
22 March 2026
Unprompted review
Reply from LeoVegas
Hi Gagan,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience hasn’t met your expectations. We understand how frustrating it can feel when things don’t go your way.
Please be reassured that we are a fully licensed casino and operate under strict regulatory requirements to ensure fairness for all players. All games are powered by Random Number Generators (RNG), meaning every outcome is completely random and cannot be influenced or controlled. The chances of winning are the same as on any other regulated gaming platform.
While results can vary in the short term, each round or spin is independent and based purely on chance.
If you’d like to learn more about how this works, you can read more here:
https://help.leovegas.com/hc/en-ca/articles/11944510941842-What-is-RTP
If you have any concerns about your gameplay or would like us to review your experience further, please don’t hesitate to reach out to our support team, we’re always happy to help.
All the best, LeoVegas
Reply from LeoVegas
Hi Daphne,
Thank you for your kind words!
We’re really glad to hear that you found the team helpful, and we’ll be sure to pass your special thanks on to Teea! She’ll be delighted to hear it 😊
If there’s ever anything else we can assist you with, don’t hesitate to reach out.
All the best, LeoVegas
When I finally won some money it was…
When I finally won some money it was fast to validate i.d. it is all electronic now rather than having to email yourself and prompts to upload the photo taken in real time. I was paid within half an hour.
23 March 2026
Reply from LeoVegas
Hi Emily,
Thank you for taking the time to share your experience.
We’re really pleased to hear that the verification process was smooth and convenient, and that your withdrawal was processed so quickly. We’re always working to make things as seamless and efficient as possible, so it’s great to know this came through for you.
If you ever need any assistance or have more feedback to share, we’re always here to help.
All the best, LeoVegas
Reply from LeoVegas
Hi Caelif,
Thank you for sharing your feedback!
We’re delighted to hear that your payout was fast and smooth. Your experience is exactly what we strive for every time.
If you ever need any assistance or have suggestions, please don’t hesitate to reach out.
All the best, LeoVegas
Customer service is great
Customer service is great . Withdrawing my funds was immediately put back into my account.
Thank You
22 March 2026
Reply from LeoVegas
Hi Kathy,
Thank you so much for your kind words and for taking the time to share your experience.
We’re really glad to hear that your withdrawal was processed quickly and smoothly, that’s exactly the experience we aim to provide.
If you ever need any assistance or have suggestions on how we can improve even further, feel free to reach out anytime.
All the best, LeoVegas
Great games
19 March 2026
Reply from LeoVegas
Thank you for your review!
We’re thrilled to hear you’re enjoying the games, and knowing we’ve hit the mark means a lot to us.
At LeoVegas, we’re always looking to improve, so if you have any feedback or suggestions, we’d love to hear from you.
All the best, LeoVegas
Reply from LeoVegas
Hi April,
Thank you so much for your kind words!
We’re really happy to hear that you’re enjoying the app and exploring all the options available. It’s great to have you with us, and we hope your experience keeps getting even better as you discover more.
If you ever need any help or have suggestions, feel free to reach out, we’re always here for you!
All the best, LeoVegas
Reply from LeoVegas
Hi Joona,
Thank you for your review!
We’re glad you’re enjoying the casino and appreciate your feedback on withdrawals. We know how important fast processing times are and are continuously working to make withdrawals quicker.
If you have any questions about a specific withdrawal, please feel free to reach out to our support team.
All the best, LeoVegas
Play responsible and have fun
Excellent site. Heaps of fun games to choose from, super fast withdrawal process and amazing support team.
Thanks leovegas.
18 March 2026
Reply from LeoVegas
Hi Thomas,
Thank you for your fantastic review!
We’re thrilled to hear that you’re enjoying the variety of games and that our withdrawal process and support team have met your expectations. Providing a fun, fast, and reliable experience is exactly what we aim for.
We truly appreciate your support and hope your experience at LeoVegas continues to be this great. If you have any suggestions for improvement, please feel free to let us know.
All the best, LeoVegas
Gone downhill over the years bonuses…
Gone downhill over the years bonuses are very bad and you don’t get cash bonuses if you had a bit bigger withdrawal. You have to play it back before you get cash bonuses again.
13 March 2026
Unprompted review
Reply from LeoVegas
Thank you for your feedback.
We’re sorry to hear our bonus structure hasn’t met your expectations. Our terms are designed to balance fairness with responsible play, which sometimes includes wagering requirements. However, we truly value your input and will share it with our team to help improve future offers.
Please feel free to contact our customer support team to explore current bonuses and promotions that may better suit your play.
All the best, LeoVegas
Reply from LeoVegas
Hi Sandy,
Thank you for your great review!
We’re glad to hear you had a fast and enjoyable experience with us. Providing quick and reliable service is what we strive for every day.
We hope your experience with LeoVegas continues to be just as positive. If you have any suggestions on how we can improve, we’d love to hear them.
All the best, LeoVegas
Reply from LeoVegas
Hello Ramuns,
That's wonderful to hear!
Thank you so much for taking the time to share your positive experience. We're absolutely thrilled you found our withdrawal process good and fast.
We look forward to continuing to provide you with excellent service.
All the best, LeoVegas
Another casino with long withdrawal…
Another casinonwith long withdrawal delays for no reason.
They have no problem taking you money instantly but good luck withdrawing it.
Also have a nice cancel withdrawal button nice a big ready to go that is instant as well.
13 March 2026
Reply from LeoVegas
Hi Raymond,
Thank you for sharing your feedback.
We’re sorry to hear about your experience with withdrawals and understand how frustrating delays can be. We always aim to process withdrawals as quickly as possible and appreciate your patience.
We also appreciate your comments regarding the withdrawal cancellation option. This feature is available for flexibility, but we understand it may not suit everyone’s preference, and your feedback will be shared with the team as we are always working to improve.
If you’re still experiencing issues or would like us to look into your case further, please don’t hesitate to reach out to our support team. We’re here to help.
Kind regards, LeoVegas
Reply from LeoVegas
Hi Fiandra,
Thank you so much for sharing your feedback.
We’re delighted to hear that your withdrawal was confirmed quickly. It’s great to know our service met your expectations!
If you ever need assistance or have suggestions on how we can make your experience even better, please don’t hesitate to reach out.
All the best, LeoVegas
0 returns on casinos just bad
16 March 2026
Reply from LeoVegas
Hi Christian,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience hasn’t met your expectations. Casino games are designed to be based on chance, and outcomes can vary each time you play. However, we always want our players to feel supported and have a positive experience on our platform.
If you could please reach out to our support team, we would love to look further into your concerns and assist you.
Kind regards, LeoVegas
Reply from LeoVegas
Thank you for your great review!
We're delighted to hear you had an excellent experience with our agents and that you find deposits and withdrawals easy to use. Providing helpful support and a smooth experience is always our goal.
We hope your experience with LeoVegas continues to be just as positive. If you ever have any suggestions on how we can improve, we would be happy to hear them.
All the best, LeoVegas
I find leo easy to deposit and…
I find leo easy to deposit and withdraw. There are a lot of games I cant access because of my geographic location but it does not deter me from enjoying the games I can access. I especially like geese gone wild.p
13 March 2026
Reply from LeoVegas
Hi Monica,
Thank you for your review!
We're happy to hear that you find LeoVegas easy to use for deposits and withdrawals and that you're enjoying the games available to you. While some games may be restricted due to geographic regulations, it's great to know you are still having fun, especially with Geese Gone Wild.
We truly appreciate your feedback and hope you continue to enjoy your time with us.
All the best, LeoVegas
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.