Ordered a bike on Sunday evening and received Wed morning. Bike came "part built" All gears, brakes etc were set up perfectly, which is a big improvement on the last bike I purchased from a well kno... See more
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Bike was delivered immediately even though i purchased it only a week before Xmas. Communications were excellent, even on Boxing Day! And bike was refunded straight away despite fact I’d had it built... See more
Purchased a scott addict 40. Bike was delivered 2 days after being purchased. Arrived early am of the 2nd day. Bike was packaged safe & secure, however the box was bumped in transit - causing a li... See more
Company replied
Great service when I purchased my Haibike Alltrack 6 and fantastic follow up service. Had a battery error code appear and the guys at Les’s took it straight in, fitted a Shim and adjusted/tightened a... See more
Company replied
Company details
Written by the company
Les's Cycles are based in Canvey Island, Essex. Authorised retailer for major Bike and E-Bike brands! Cube, Scott, Haibike, Mondraker, Raleigh & more!
Contact info
365 Long Road, SS8 0JQ, Canvey Island, United Kingdom
- 01268695877
- sales@lescycles.co.uk
- lescycles.co.uk
Hasn’t replied to negative reviews
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Reply from Les's Cycles
Very Good Deal.
Very Good Deal.
I got lots of emails confirming purchase and regarding the courier they would be using and then lots of emails for the courier right up to the last day and it was delivered on time, in fact I got the purchase a few days before I was expecting it & it was very well packaged.
I also called for advice and they were very helpful.
Recommended

Reply from Les's Cycles
Really quick reasonably priced…
Really quick reasonably priced replacement of drive train.

Reply from Les's Cycles
Repairs
Also prompt, efficient, competent repairs at a reasonable price. Thank you

Reply from Les's Cycles
A great shop
I have bought 2 bikes from Les’s cycle’s, a Scott sparks for my son and a Forme lathkill eMTB for my self, they were happy for us to test ride the bikes and the advice and knowledge that they had was second to none, after buying the bikes from them the service we received was outstanding no matter what we needed or what problems we had they were up to the task and carried out any work quickly and efficiently, I would highly recommend this shop and will be using them again when I need anything.

Reply from Les's Cycles
thank you lys customer satisfaction is…
thank you lys customer satisfaction is super

Reply from Les's Cycles
Great service since purchase.
Great service when I purchased my Haibike Alltrack 6 and fantastic follow up service.
Had a battery error code appear and the guys at Les’s took it straight in, fitted a Shim and adjusted/tightened all the battery fittings same day at no charge. What more could you want?

Reply from Les's Cycles
Just picked my Scott Addict up from…
Just picked my Scott Addict up from having a service, new chain & cassette and lovely new bar tape 👍
Been going to Les’s now for over 10 years and I can’t recommend these guys high enough for their exceptional friendly and professional service 👌
Thanks again guys
Jas

Reply from Les's Cycles

Reply from Les's Cycles
Carrera
Was very happy with the service we have taken the bike to a few places still wasn't working but now it is very please with the outcome and the staff are very friendly and helpful will come back again thank you so much

Reply from Les's Cycles
I'm glad to share a positive review of…
I'm glad to share a positive review of the bicycle shop. The bike was delivered excellently packaged, ensuring its safety during transport. Although there was a minor issue with the rear tire tube not holding pressure and needing replacement, overall, I'm satisfied with my purchase.

Reply from Les's Cycles
Fantastic service
Great price, customer service fantastic. Bike delivered quickly with care and very little to complete set up

Reply from Les's Cycles
Good value excellent service great…
Good value excellent service great delivery service thanks .

Reply from Les's Cycles
Excellent customer service
Excellent customer service, advised me on battery sizes of the ebike's I was looking at. Delivery was made within the 10day time scale, very well packaged! Easy to assemble one arrived, very happy with the purchase and overall experience, thank you ☺

Reply from Les's Cycles
A great buyer experience
A great buyer experience very professional and professionally delivered

Reply from Les's Cycles
Great team Great Service
A friend recommended Les’s Cycles to me when I moved to the area, despite it being a bit out of the way I gave it a go. Very happy I did. Nothing is too much trouble for these guys. Friendly and Knowledgeable team that are always on hand. I recently had my Van Moof tyres slashed bh some kind sole and Les’s were happy to look after the bike until a security bug was sent from the manufacturer so they could remove the wheel.
If you love your bike, you’ll love Les’s Cycles too

Reply from Les's Cycles
As always, faultless service and pricing
As always, impeccable service, friendly staff and competitive prices
Still my go-to bike shop
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