LetteringOnTheCheap Reviews 88

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

As this web advertised quickly ship and I paid for my order with express shipping But after a week I did not received my order I had to open a dispute via PayPal then seller claims had no supply t... See more

Company replied

Rated 1 out of 5 stars

As this web advertised quickly ship and I paid for my order with express shipping But after a week I did not received my order I had to open a dispute via PayPal then seller claims had no supply to d... See more

Company replied

Rated 1 out of 5 stars

Terrible customer service. Impossible to contact by phone. you call their customer "service" number, are told you are next in line, wait 5 minutes on hold listening to crappy music, only to be told... See more

Rated 2 out of 5 stars

I've had great experiences until my last order. LetteringOnTheCheap admitted they messed up on my order...twice. This delayed my order by two weeks. When I asked them if they could ship my corrected j... See more

Company details

  1. Prints and signs store
  2. Business-to-Business service

Information provided by various external sources

With our custom design tool, you can create custom DIY Letters (do it yourself) or DIY numbers for your boat, vehicle, window, wall and so much more. Need vinyl decals or stickers for your vehicle? Start your DIY lettering project today!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

88 reviews

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Rated 5 out of 5 stars

Lettering on the Cheap has a very …

Lettering on the Cheap has a very efficient process at a wonderful price point for vinyl lettering or numbers. If we have an issue with any order the customer service support is great. I would highly recommend this company to anyone.

15 November 2017
Unprompted review
Rated 4 out of 5 stars

The letters are excellent

The letters are excellent. But applying them were kind of tedious. Hard to get aligned and the letters wouldn't release from the sheet. I had to pull each one off myself.

23 October 2017
Unprompted review
Rated 2 out of 5 stars

we had to dispose the lettering

great customer service, bad product as it cannot be installed properly following their instructions. we had to dispose the lettering

23 October 2017
Unprompted review
LetteringOnTheCheap logo

Reply from LetteringOnTheCheap

We are so sorry for your trouble installing, please contact us so we can help resolve this!

Rated 4 out of 5 stars

Boat name came perfect

Boat name came perfect, just like I ordered it. The backing was separated from the vinyl in some places probably due to it being shipped wrapped in a tube. Didn't take into account the curve of the surface of the transom so the vinyl looks like it's curved but it's not.

11 October 2017
Unprompted review
Rated 5 out of 5 stars

Love the personal touch by e-mailing me …

Love the personal touch by e-mailing me to let me know how you could help me make the design better. It turned out beautiful. It's now on our RV and will appear in some of our future YouTube videos.

Thank you for your help and kindness.
Chris Licence
Our Licence to Travel (YouTube, Facebook, & Instagram)

20 September 2017
Unprompted review
Rated 1 out of 5 stars

Placed an order with this company with …

Placed an order with this company with expedited shipping. Never received the items and now that I requested a full refund, there is no response to my requests.
I would NOT be in business if this is how I treated customers!!! Taking someone money for something you cant produce or deliver is fraud!

15 September 2017
Unprompted review
LetteringOnTheCheap logo

Reply from LetteringOnTheCheap

We are sorry you never received your item. When tracking the package with fedex, they show it as delivered. As discussed on the phone, we did refund the order in full as well. Please let us know if this is not the case. We strive to keep all our customers happy & hope this was resolved to your satisfaction.

Rated 3 out of 5 stars

Difficult installation but good customer service after the fact

Installation issues: Lettering did not adhere to the window correctly and much pulled away from the window and had to be manually repositioned with limited success. Some lettering even came off with the initial film, which I didn't notice until I was trying to position the sheet on the window, forcing me to repostion the letters on the adhesive sheet by hand, which ended up not being perfect. The real kicker is that they suppossedly have a goof-proof gaurantee, but since it was the weekend that I attempted the installation they weren't open.

**Update: I just realized thet Lettering on the Cheap is in Florida and may have been a victim of Huricane Irma. That may have put them in a no power situation and unable to receive and reply to my request for help. The installation problems did happen as described above, but it was premature to criticize their response in light of the natural disaster event. While I did have problems installing the window lettering, Lettering on the Cheap really went out of their way to make it right (after recovering from the hurricane and power outages). I would use them again.

14 September 2017
Unprompted review
Rated 4 out of 5 stars

Generally pleased...

Generally, very good. Thought their website was a little too busy when I was seeking info on how to install their vinyl graphics on my boat. It had a video on installing boat numbering but, nothing on installing complex graphics. Also, after I rec'd my order, and was planning the installation, I ran across a reference by them for a product, I think they called 'Application Fluid'. Something like this...which is, most likely, water with a few drops of liquid soap... should have been provided with my order.

31 August 2017
Unprompted review

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