Great overall engaging experience. Here to support whenever I had a question or needed help.
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Review summary
Based on reviews, created with AI
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Based on these reviews
Marissa my Trainer/Assessor was great. Always communicated well and gave great tips and ideas on how to approach a unit. The role plays options were great, as my workplace could not have facilitated... See more
Company replied
LET Training has been great to work with. Assessment is marked very quickly, and the assessor (Marissa), is amazing at responding quickly and assisting with role plays, and anything else you require.... See more
Company replied
Able to work at own pace with the support of the tutors whenever needed
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Company details
Written by the company
LET Training provides nationally recognised online training courses. From Human Resources to Leadership & Management, Business & Administration and Work Health & Safety, all of our courses are delivered entirely online. You can study anywhere, anytime. As a National Registered Training Organisation (RTO no.41179), LET Training is proud to deliver online training courses at a variety of levels. All students studying with LET Training will receive support from our dedicated trainers five-days-a-week.
Contact info
Suite 2, Level 4, 17-21 Hunter Street, LET Training, 2150, PARRAMATTA, Australia
- 0296333929
- lily.li@lettraining.com.au
- lettraining.com.au
4.6
Excellent
148 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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High level documentation
High level documentation, trainers highly skilled and easy to deal with.
22 April 2021
Reply from LET Training
Hi Carl,
It is fantastic to hear your positive feedback! We really appreciate it.
Kind Regards,
Kathryn
Learning and Development Advisor
Ray McCall is the best instructor and…
Ray McCall is the best instructor and teacher, I have ever had the pleasure of being taught by. The LET Team provide reliable and contemporary learning material that is easy to read, comprehend and apply.
22 April 2021
Reply from LET Training
Hi Robert,
What a fantastic review, it is great to hear you had such a great experience! Ray will be pleased to hear your kind words, I will be sure to pass on your feedback.
Kind Regards,
Kathryn
Learning and Development Advisor
Support receive from the Let training…
Support receive from the Let training and the trainer Bilal is excellent.
22 April 2021
Reply from LET Training
Hi Rajipha,
Thank you for your kind words! I will be sure to pass on your feedback to Bilal!
Kind Regards,
Kathryn
Learning and Development Advisor
Fantastic support and back up ...
22 April 2021
Reply from LET Training
Hi Dean,
We appreciate your kind words, we are always happy to help!
Kind Regards,
Kathryn
Learning and Development Advisor
I enrolled and honestly have not done…
I enrolled and honestly have not done much since, due to business, however I hold some previous qualifications, and some existing units and wanted to do a combination of RPL and sessions. While there is an amount of automated communication. there is little to no personal contact or follow-up.
It does not help that I have not been in contact either, however I have dealt with 4 - 5 training organisations over the last decade, and on current performance, would not deal with your again nor recommend you.
22 April 2021
Reply from LET Training
Hi David,
Thank you for your review and feedback, we appreciate that you have taken the time to provide us with your feedback as all feedback is always useful to LET Training. We are sorry that your experience has not been satisfactory and would like to work with you on resolving your concerns. Our administration team will be contacting you to schedule a time for further discussion on your feedback, we are currently investigating the matter.
EDIT 29/05: Hi David, one of our trainers has contacted you to discuss your feedback further and apologise for your experience. As discussed, please send your trainer some of your availability times, so we can work with you on providing the best possible experience in your study with us.
EDIT 06/05: Hi David, I have sent you a email with further details on what we are doing to improve your experience. Thank you for your time and understanding in resolving this matter, feel free to reach out to me or your trainer if there is anything further we can help you with.
Kind Regards,
Kathryn - Learning and Development Advisor
No direction with questions
Don’t really tell unit guidlines, don’t agree with marking criteria and don’t get shown it
Trainer has connected with me which was little to no help no resolution was reached with trainer and trainer essentially putting blame on me extremely poor when the trainer says things like "I dont know what to say" "This has never happened before" " I don't know why I'm supposed to call you"
Puts absolutely ZERO faith in the trainers that they have there marking the assignments
There is NO Marking criteria to provide further support on the trainer didnt even mention it !!!
22 April 2021
Reply from LET Training
Hi Georgina,
We would like to apologize your experience with us has not been satisfactory.
Our feedback for students can be accessed on your online learning portal, the feedback we have provided in this case is instructional and accessible. If you would like assistance on where to find your feedback, please let us know as we are always happy to help. Our administration team will be reaching out to you to schedule a time for further assistance.
EDIT 26/04: Hi Georgina, our administration team has sent you a follow up email. Please respond to our email so we can assist you further.
EDIT 30/04: Hi Georgina, we are yet to hear back from you. Our administration team has booked a trainer to contact you next week, we hope to hear from you then.
EDIT 13/05: Hi Georgina, we sent you a follow up email on the 30/04 and also called you with no answer. Please return our call or send us a email, so we can assist you further.
EDIT 03/06: Hi Georgina, thank you for your return email. Your trainer has contacted you by phone in hopes to explain and offer further support on the marking criteria. I have sent you a follow up email with some further advise on the support options we can offer, please respond to my email if there is anything further I can help you with.
Kind Regards,
Kathryn
Kathryn - Learning and Development Advisor
Excellent support so far 😊
22 April 2021
Reply from LET Training
Hi Lefki,
That is fantastic to hear! We are pleased you are happy with the results, feel free to reach out to us if there is anything further we can help you with.
Kind Regards,
Kathryn
Learning and Development Advisor
With other training companies you would…
With other training companies you would have a call from a trainer to see how you are going. With LET Training I have not heard from anyone. It would be nice if at least once a month the trainer contacts the student to see how they are progressing with their studies
22 April 2021
Reply from LET Training
Hi Janelle,
We are deeply sorry to hear your learning experience.
LET Training contact students on the third week of each month via email due to most of our students are not available for calls.
We appreciate your feedback and will review it internally for any adjustments. Our administration team will be reaching out to you to propose a time for a monthly trainer contact shortly.
EDIT: Hi Janelle, our administration team has sent you a email to schedule a time for a monthly contact. At this time, we are waiting to hear back from you.
EDIT 30/04: Hi Janelle, we are yet to hear back from you. Our administration team has booked a trainer to contact you next week, we hope to hear from you then.
EDIT 10/05: Hi Janelle, I have sent you another email and left you a VM. Please respond when available so we can assist you in this matter.
Kind Regards,
Kathryn - Learning and Development Advisor
LET training was a great experience
LET training was a great experience. They offered ongoing support and the trainers are extremely helpful. I would choose them again!
21 April 2021
Reply from LET Training
Hi Amy,
Thank you for taking the time to provide your feedback, we really appreciate it!
Kind Regards,
Kathryn
Learning and Development Advisor
LET Training Feedback
LET Training have been amazing from the moment I first enquired about doing my Certificate IV in Work Health and Safety they provided me with everything I needed to get the course done. It was a very easy process from enrolling and paying for the course to being able log into their website and start the modules. The trainers are fantastic and are always just a phone call away should you need help with completing a module or just wanting to check that you are on the write path for an assignment. I couldn’t have asked for a better trainer or Training provider.
18 April 2021
Reply from LET Training
Hi there,
Thank you for your fantastic review! Your review means a lot to us and we are glad to hear that you have had a good experience with us.
Kind Regards,
Kathryn - Learning and Development Advisor
This study experience was hard for me…
This study experience was hard for me due to the fact I have not studied for a long time and did not organize my time well in the beginning.
Resulting in me having to extend my course time by 8 months.
my assessor was very supportive and always gave me constructive feedback on my work.
I would not have completed this course without the help from my assessor.
8 April 2021
Reply from LET Training
Hi Michelle,
Thank you for the wonderful review and for taking the time to share your feedback with us and the community. Thank you for leaving us such a positive review and mentioning your trainer Bilal, we will be sure to pass your feedback on!
Kind Regards,
Kathryn - Learning and Development Advisor
Very thorough and comprehensive course
Very thorough and comprehensive course. Assessment staff were very helpful and tried hard to fit in with my crazy schedule. Thank you for a positive learning experience.
14 March 2021
Reply from LET Training
Thank you so much for your 5 star feedback . Your review means a lot to us. We are glad to hear that you have had a good experience with us. Thanks again for the review and for being such a great student!
Great training provider with amazing…
Great training provider with amazing help from teachers
10 February 2021
Reply from LET Training
Thank you so much for the 5 star feedback, it means a lot for us! Thank you for been a great student too!
Brilliant support
The help and assistance received from my assessor was brilliant. I struggled with the learning material as sometimes the grammar, spelling and sentence construction did not make sense.
30 December 2020
Reply from LET Training
Thank you so much for your feedback about LET Training service. Your review means a lot to us. We are glad to hear that you have had a good experience with us. Thanks again for the review and for being such a great student!
Very happy with LET Training.
LET Training were awesome. When I reached out they were always helpful and I felt they had my best interests in mind. I struggled with course mainly because of work commitments and poor time management but finished it in the end.
My support person (Ian) was very helpful and knowledgeable.
I will not hesitate to recommend LET to anyone in the future.
28 December 2020
Reply from LET Training
Thank you so much for your feedback about LET Training service. Your review means a lot to us. We are glad to hear that you have had a good experience with us. Thanks again for the review and for being such a great student!
Exceptional Experience.
I work for a University in admissions, so choosing an RTO for my Diploma of Business qualification consisted of many months of research and talking to a number of representatives, my standards were high.
I was instantly impressed with the agent from LET Training, he answered my questions and sent me tailored emails and documents.
The price to study was achievable and made easy to pay via the weekly payment scheme.
The portal was very easy to use, I loved the visual system of seeing how you were progressing.
The information and work books were concise and easy to search.
The most outstanding part of my experience was my trainer, Ray. Ray is an exceptional communicator in both written feedback, emails and especially when talking on the phone or whilst engaging in presentations with me.
The turnaround time for grading was very fast, never longer than a week.
If I had questions I had them answered usually within 24 hours, mostly much quicker and this well above standard for a busy RTO.
All in all, I felt completely supported, I learned a lot and felt that achieving a Diploma in Business was much more than a piece of paper, I have a new perspective of strategic areas of business.
I would without doubt recommend LET Training to anyone investigating CERT III - Advanced Diploma level qualifications.
Thank you, Rachael.
25 December 2020
Reply from LET Training
Hi Rachael, we can’t thank you enough for the kind words about LET Training service. Your review means a lot to us and lets us know we’re on the right track! Thanks again for the review and for being such a great student!
Very happy with the course materials
Very happy with the course materials, the online guide in research, the webinars or direct trainer guide/support
Thanks
25 December 2020
Reply from LET Training
Thank you so much for the 5 star feedback, it means a lot for us! Thank you for been a great student too!
very good trainers and wonderful admin team
Wonderful support from trainers and admin team. project guidelines could be made a bit more clear so these are clearly understood but saying that the learning support sessions help to clarify these instructions :-)
Thank you Let Training team :)
Best wishes for the festive season...
25 December 2020
Reply from LET Training
Thank you for your feedback, it helps us a lot! Wish you a very happy new year!
Great experience from this training…
Great experience from this training organisation. Highly recommended.
25 December 2020
Reply from LET Training
Thank you so much for your feedback about LET Training service. Your review means a lot to us. We are glad to hear that you have had a good experience with us. Thanks again for the review and for being such a great student!
I found the course enjoyable
I found the course enjoyable with the content being quite relevant. The course trainers were very helpful and quick to respond to my questions. They encouraged me to work hard to find the answers and as a result I felt my knowledge of WHS by the end of the course was very good.
Studying online can be a challenge when doing group exercises, there were a few work arounds such as doing the work with family or friends online.
This is one area that could be explored further to enhance the students experience.
Overall a great course .
21 December 2020
Reply from LET Training
Hi Christopher, Thank you very much for your 5 star feedback! We’re really glad you enjoyed your study with LET Training and happy to hear you had a positive experience! Your feedback is valued, and it's important for us to improve our services for future students.
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