L.G.R Reviews 512

Martina has been amazing and helpful, giving me inspiration to choose the right style of glasses and lens that would suit me and make me look handsome! There are no words to describe having a client satisfaction team that goes above and beyond to make our choices and desires a reality. Bellisimo ❤️

I’ve been a customer for over four years in Australia and own five pieces—fantastic quality and an amazing brand! The customer service team is always helpful and responsive. Couldn’t be happier with my experience!

5 ⭐️ the frames are amazing and the customer service is even better, give them a raise. Thank you for everything

I was amazed by the quality of these glasses! Even my husband had to order them, seeing how great the quality of workmanship!👍👍 Timeless designs as well.
Also, Customer Services is Very Highly Commendable! They go above and beyond to assist customers!
Thank you Gaia!☺️

In today's world, it is unusual to find a company that still exhibits the finest traditions of craftsmanship and service. L.G.R. is such a company. I saw L.G.R. frames first in Milan during our trip to Italy. I was taken with what I saw through the window, but the store was not yet open. Afterward in Venice I was happy to see another L.G.R. store – I did not realize there was more than one. I walked in and saw the same frames that I had seen in Milan, a Meknes frame. It was absolutely beautiful and fit my face perfectly. Since I was not sure if there would be any issues getting through Customs I did not buy them. Once I came home to America, I saw that I could order them online directly from the company, and I did (I had no dealer nearby). Everything was handled via the website and email, and it could not have been more pleasant and straightforward.

The frame arrived and was as stunning as what I saw In Italy. Made to the absolute highest qualities of craftsmanship and artistry. You can tell immediately these are not made on an assembly line like the vast majority of other frames. I did have one very small issue that was handled via email to my complete satisfaction.

For those who are looking for eyewear made to the best of today’s standards but still reflecting the best in old world artisanal craftsmanship, L.G.R. deserves my highest recommendation - and the after sale service is equally of the highest standard.

Customer service went above and beyond to solve an issue.

I purchased a pair of glasses while on vacation two years ago. Since then, they accumulated a few scratches that distracted my eyesight. LGR's customer service rep, Martina, shared that my model was no longer in production. She double-checked with their quality department and found a pair of lenses for my model.

On top of that, the cost of the replacements was surprisingly low given the luxury brand.

I ordered the Amboseli in al black. Loved everything about it and will buy one more for Christmas ((: Perfect and reactive customer care, everything was perfectly monitored. The items, extra merch and accessories, and the packaging were wonderful. I have a very small face, even professional struggle to adjust irl the glasses to my face… and yet their craftspeople managed to provide me with an item that fit perfectly right away, remain in place without crushing the skull nor being too loose, and at the same time offer a nice visual for my small face! That is quite impressive 😁 also the fixing I required (for one loose branch) was prompt and satisfying.

Familiar with the great quality of lgr sunglasses. Bought my new pair. Fast delivery to Creta.
Thank you

Premium products and outstanding customer support.
This is what makes 5 stars brands!!

Bought the Reunion Explorers because I'm a little bit obsessed with The Corinthian, and when they arrived (VERY quick shipping, I should mention!), I was absolutely giddy. First impression, of course, was that they were very beautifully and lovingly and /safely/ packed for shipment, which I so appreciated. Opening the box was like going on a little journey, at the end of which was this phenomenal, beautiful, perfect pair of sunglasses. I've never owned a single accessory that I love as much as these shades. Thank you, LGR, for letting me bring a little piece of The Corinthian home. They're my new favorite thing.

I have three pairs of LGR and they are certainly a great brand. However, the last sunglasses that I bought (Asmara I) about four years ago came with no flexible hinges. I wrote the company several time asking if they were somehow faulty, but never received a response…

I was able to find all the info needed on the website, the delivery was very fast, the product quality is great. I have added a side note to the order, to receive a card with a personalized message, but that was overlooked.

These sunglasses look fantastic and are incredibly elegant. The customer support is outstanding. They're the best sunglasses I've owned so far.

One minor drawback is that the handles are a bit stiff and difficult to open and close. However, this is a small issue that should improve over time.

i had an issue with a pair of glasses that arrived. I contacted customer service and they responded quickly and gave me options ranging from the parts to fix myself or to return the item at their expense. I appreciate the timeliness of their reply.

LGR are great spectacles and amazing service. The spectacles are well made and very comfortable. My only issue is that I was informed that I could become a VIP customer since I had purchased more than 700 Euro worth of products, although one was from a retailer, but when I provided the details it was informed that it should be from a store or online (not retailer) and thus denied the status. Otherwise it is a great purchase and thank you.

This was my first pair of LGR frames and will not be my last. Shipping to the US was seamless and customer service has been exceptional. Looking forward to adding more of LGR’s iconic silhouettes to my collection.

I am absolutely impressed by the presentation and the product quality. Fast shipping, nice customer support. I couldn't be happier. The sunglasses are an absolute gem!

Excellent product!
Regarding the shipping service, I had to intervene as the product had not been picked up by UPS.

Customer services were very helpful. Im excited to receive the sunglasses.