Apart from my confusion between Key #'s, etc., the support was excellent and the professional/friendly way my solution was stated gave me confidence that I could finally get the product installed.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Recently bought MS Office professional pro licence through Groupon at a huge discount from RRP and was surprised to find how easy it was to download the software from LicenseTom. Clear instructions fo... See more
After suffering though 3 failed PC installations for Win11, and attempting to install Office 2024. I turned to License Tom for help. Agent David was so very helpful and sympathetic. His help made my f... See more
I purchased a Microsoft office package a couple of years ago on Groupon and received super speedy support when I had trouble installing it myself. I'm not very tech savvy but the support team was very... See more
Company details
Written by the company
We are Microsoft partner and resellers. We offer over 1,000 digital products, covering the full range of needs for Windows, Mac, gaming consoles, tablets, and smartphones.
Why Customers Trust LicenseTom
Written by the company
- Instant Digital Delivery
- Receive your product key and instructions by email shortly after purchase. No waiting, no shipping — fast and simple access.
- Reliable & Verified Service
- We operate through established software distribution channels and work with trusted suppliers to ensure reliable products.
- Support When You Need It
- Our team is available to help with installation and activation, ensuring a smooth experience from start to finish.
Our Delivery & Support Guarantee
Instant digital delivery with support
All products are delivered digitally via email shortly after purchase, including your activation key and step-by-step instructions.
If you experience any issues with installation or activation, our support team is available to assist you. If a product does not work as intended, we will provide a replacement or a suitable solution.
We are committed to ensuring a smooth and reliable experience from purchase to activation.
Contact info
8 The Green, Suite B, 19902, Dover, United States
- support@licensetom.net
- licensetom.net
Secure Software & Game Deals
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and responsive customer service
Quick and responsive customer service. Great purchase experience.
29 May 2026
Unprompted review
Product worked great on my PC
Product worked great on my PC
Awesome customer service emails respond in a minutes
Definitely recommended this seller .
Thank you.
29 May 2026
Unprompted review
Windows 11 Pro Digital Key
License Tom is a great place for software product licenses. I bought a digital key for Win11 Pro, and it worked flawlessly. No issues at all.
The support team is also awesome and responds quickly to any questions about their products.
I highly recommend this site for software digital licences.
29 May 2026
Unprompted review
Very responsive customer service
Very responsive customer service, product worked well!
29 May 2026
Unprompted review
Process was terrific
Process was very smooth and well explained. Customer service was excellent. Couldn't be happier to have found this alternative to MS365!
20 March 2026
Unprompted review
Quick and Incredibly Helpful Support!
Support staff was quick to respond to a self-inflicted issue! They made me feel supported, encouraged, and helped me solve my own tech issue quickly and with grace. 5 stars for their quick and helpful response.
28 May 2026
Unprompted review
I purchased a Microsoft Office 2024…
I purchased a Microsoft Office 2024 Professional Plus software from Groupon and received instructions on how to redeem. However, the instructions were not clear, so I reached out to License Tom where David from the Support Team provide concise and accurate instructions which resolved my issue. Great support and happy customer!
27 May 2026
Unprompted review
Customer Service Support Superior
Product delivered as advertised. Had a problem with install and customer service support was FANTASTIC in getting me the solution. Unexpectedly quick response, knowledgeable, helpful. I am impressed!
27 May 2026
Unprompted review
Excellent customer service
Excellent customer service. Purchased Office 2024 and had issues setting it up. Quick response to my need help emails with success setting up.
23 May 2026
Unprompted review
I purchased a license of the MS Office…
I purchased a license of the MS Office Pro Plus 2019, and initial had issues installing it, but David helped me through the installation process. Then I got a replacement laptop, and again, David helped me with the process. David has been a great resource and the very definition of what customer service is all about.
7 February 2026
Unprompted review
Great Price and Excellent Customer Service!
Not only did I get a GREAT PRICE on GROUPON for MICROSOFT OFFICE LTSC PRO PLUS 2024 but I also had the BEST TECH customer service!
David, from Licensetom.com support team, helped me work through several problems with my laptop in order to install the software. He sent excellent instructions in a very responsive manner.
Super happy that the program works and I am able to retrieve the dozens of files I needed.
I am very impressed with David's knowledge and persistence! (happy face, thumbs up, heart)
24 May 2026
Unprompted review
Now that’s what I call service!
Now that’s what I call service!
I ran into an issue with my replacement PC and reached out to License Tom. David responded promptly and provided clear, effective help that resolved the problem right away. If you’re on the fence about License Tom, let me put your mind at ease — their customer support is outstanding. Responses are quick, communication is clear, and the issue gets solved without any back-and-forth hassle. I am thoroughly satisfied and would not hesitate to recommend them.
26 May 2026
Unprompted review
Microsoft Failure
I suddenly found that my Microsoft software had expired. I contacted License Tom and he immediately set about helping me with my problem. He sentme details to follow and toHe was patient with me as I am an 83 year old senior with very little technical abilities. I am grateful that he stuck with me until my problem was resolved and that I was up and running in due time. I only wish everyone that I've had to deal with were as kind, committed and, of course, knowledgeable. Grateful
26 May 2026
Unprompted review
Very fast custom support and received…
Very fast custom support and received product
26 May 2026
Unprompted review
Great product
Great product. Customer service was good in helping install the program.
10 February 2026
Unprompted review
Found a great Groupon deal on Office…
Found a great Groupon deal on Office and despaired having to go through the typical Groupon labyrinth of codes in order to redeem my code and get the product. It was License Tom to the rescue! David actually walked me through the process and I was done in record time. If they are handling Groupon redemption-support now, I may have to unblock their offers!
24 May 2026
Unprompted review
Excellent service
The licenses sold by this provider are genuine, and the technical support they provide for installing the software is fantastic.
24 May 2026
Unprompted review
Great team
Great team. I had trouble installing Windows 11 pro after receiving the activation Code. At first I thought I was scammed. But I insisted to contact the support team. I was surprised with how quick they responded especially on a Sunday. They gave me another activation code with instructions. After following the given instructions, I was able to download Windows 11 pro. Awesome team and will look forward to purchase more from. Thank you
24 May 2026
Unprompted review
Awesome
They every thing smooth and worked great I would highly recommend
24 May 2026
Unprompted review
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