Life Extension Europe Reviews 

5,919
TrustScore 2.5 out of 5

2.7

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Rated 4 out of 5 stars

One thing I really like about Life Extension Europe, apart from my perception of the high quality of your products, is the speed at which you deliver. This is very helpful when I am running out and h... See more

Rated 1 out of 5 stars

I am deeply disappointed with the total lack of professionalism and accountability from Life Extension. Despite being a long-time customer who has invested significantly in their products, my expe... See more

Rated 1 out of 5 stars

I just received two pill boxes of Super K vitamins. 90 capsules in each pill box. I could easily fit the contents of the two pill box in only 1 pill box. Selling any pill box that are only half full i... See more

Rated 1 out of 5 stars

Very rude customer service. A person named Adolfo didn’t even bother to say ‘Hello’ in his reply to me in the email. Was unable to help and showed zero empathy and interest in finding any solution to... See more

Company replied

Company details

  1. Fitness and nutrition

Written by the company

Life Extension Europe is the core distributor for Life Extension®, providing leading supplements, vitamins & minerals online in Europe.
 The company Life Extension Europe b.v. is located near Amsterdam, owned by the Danish LifeCare Group ApS. All marketing and management are located at LifeCare Group in Copenhagen, Denmark.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

6k reviews

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No recent history of asking for reviews

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2.7

All reviews

(5,919)

10 reviews in the last 12 months

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Rated 3 out of 5 stars

I have been shopping with Life…

I have been shopping with Life Extension for a while now but recently I find it difficult to receive orders on time and when I ask for a possible delivery date I am told that the warehouse cannot give a date and as a result I had to cancel my last order
I like Life Extension and very mush regret that because of the uncertainty I had to purchase alternatives

7 March 2021
Rated 1 out of 5 stars

I am very disappointed by your service

I am very disappointed by your service. I had to track down my order repeatedly (#300043622, January 10th 2021), was given repeatedly wrong information (items were missing but the parcel would be shipped tomorrow with new number 400208982, this on February 3rd, then, items were not available because of Brexit bottlenecks, but no partial delivery has been offered). I am still waiting for a solid piece of information. While I understand that Brexit caused disruptions, I find it hard to accept the poor communication and the unwillingness to offer partial delivery.

3 March 2021
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Reply from Life Extension Europe

Dear Marta

I truly understand your disappointment regarding the rather long waiting time due to some technical issues. And I can only apologize for the inconvenience. Of course, you would prefer to have the packet delivered instead of an apology.

My colleague in Customer Care told me that she has been in contact with you. And your order is on its way to you - if it didn't already reach you.

Best Regards
Martin
LEE

Rated 5 out of 5 stars

excellent product

I have been using this Life extension product for about two years, obtaining excellent results. I think I will continue to use it given the positive results of my exams (PSA)

2 March 2021

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