Life Extension Europe Reviews 

5,919
TrustScore 2.5 out of 5

2.7

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Rated 4 out of 5 stars

One thing I really like about Life Extension Europe, apart from my perception of the high quality of your products, is the speed at which you deliver. This is very helpful when I am running out and h... See more

Rated 1 out of 5 stars

I am deeply disappointed with the total lack of professionalism and accountability from Life Extension. Despite being a long-time customer who has invested significantly in their products, my expe... See more

Rated 1 out of 5 stars

I just received two pill boxes of Super K vitamins. 90 capsules in each pill box. I could easily fit the contents of the two pill box in only 1 pill box. Selling any pill box that are only half full i... See more

Rated 1 out of 5 stars

Very rude customer service. A person named Adolfo didn’t even bother to say ‘Hello’ in his reply to me in the email. Was unable to help and showed zero empathy and interest in finding any solution to... See more

Company replied

Company details

  1. Fitness and nutrition

Written by the company

Life Extension Europe is the core distributor for Life Extension®, providing leading supplements, vitamins & minerals online in Europe.
 The company Life Extension Europe b.v. is located near Amsterdam, owned by the Danish LifeCare Group ApS. All marketing and management are located at LifeCare Group in Copenhagen, Denmark.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

6k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(5,919)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Fast delivery, good products and decent pricing; could be even better if there was slightly larger discount on a higher number of products ordered though

12 March 2021
Rated 1 out of 5 stars

Delivery from this company has always…

Delivery from this company has always been a little slow but I have now been waiting over 5 weeks for a product that I really need for my health. I emailed them and they just blamed the delay on Brexit - it wasn’t their fault. Very disappointed.

11 March 2021
Unprompted review
Life Extension Europe logo

Reply from Life Extension Europe

Dear Mrs. Lloyd
I am sorry for the inconvenience the long wait has coursed you. It is true we have experienced delays in delivery due to Brexit. But I cannot see your contact details, so I cannot say if there have been other reasons for the delay in your case.

I truly hope you finally have received your parcel. Otherwise please do contact our Customer Care so they can look into what is going on with your delivery.
Best Regards
Martin
LEE

Rated 4 out of 5 stars

top quality,Good products but some are…

top quality,Good products but some are far too expensive, expedition usually very fast, stocks are not always up to date, i've been waiting for Magnesium citrate since my order( 3 weeks), quite an usual supplement ! And please eliminate as far as possible nanos TiO2 SiO2 and potentially harmful additives

9 March 2021
Rated 1 out of 5 stars

Your marketing person is hiding behind…

Your marketing person is hiding behind the back of the service lady I called from Belgium. Your telephone rang in Ireland at extraordinary costs TO ME. You could not solve your problem of reading my credit card. Then I paid you per IBAN and still it took you minutes to establish that I had paid. The lady acknowledged the problem but I paid your inefficiency. Pls note: I am your customer since 2016 (USA, buying for > $ 1500) and about € 800 in Europe. I brought you 2 new customers: Rob Dorr, Holland and Tony Zarhi, France. Your products are fine. Your order software is lousy and complicated. You delivery charges are greedy, compared to European outlets.
I can show you my telephone charges calling yr number. Your service lady offered me ‘ a deal’ . I am only interested in your acceptance of your problem and refund of misleading high charges to get ‘service’.

8 March 2021

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