Life Extension Europe Reviews 

5,919
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

One thing I really like about Life Extension Europe, apart from my perception of the high quality of your products, is the speed at which you deliver. This is very helpful when I am running out and h... See more

Rated 1 out of 5 stars

I just received two pill boxes of Super K vitamins. 90 capsules in each pill box. I could easily fit the contents of the two pill box in only 1 pill box. Selling any pill box that are only half full i... See more

Rated 1 out of 5 stars

Very rude customer service. A person named Adolfo didn’t even bother to say ‘Hello’ in his reply to me in the email. Was unable to help and showed zero empathy and interest in finding any solution to... See more

Company replied

Rated 3 out of 5 stars

I am very happy with your products but I give an 'average' ratng because I do not like your web pages. For example; My last order, I managed to order two identical deliveries that both arrived to... See more

Company details

  1. Fitness and nutrition

Written by the company

Life Extension Europe is the core distributor for Life Extension®, providing leading supplements, vitamins & minerals online in Europe.
 The company Life Extension Europe b.v. is located near Amsterdam, owned by the Danish LifeCare Group ApS. All marketing and management are located at LifeCare Group in Copenhagen, Denmark.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(5,919)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfied

Good explanation by every product, good price, extra discount, fast delivery.

4 April 2021
Rated 4 out of 5 stars

Good products

Good products. The Keto Instant Latte Cappuccino I had chosen seemed apparently without sweeteners because there was nothing written on the label and for this reason I had chosen it. However the product that came to me was with sweeteners and clearly written on the label. I would have preferred it to have been more clearly stated. However the taste was great and not too sweet. I will definitely order more products in the future.

2 April 2021
Rated 1 out of 5 stars

Have decided to use a different company

I’ve ordered a few times. The first order was very delayed and wasn’t dispatched until I enquired about it. The most recent was cancelled without any communication. Quite a lot of stock is out of stock. I’ve decided to use another company. It’s an expensive product and so I’d expect to get decent customer service. I buy about £150/month of supplements but will take business elsewhere.

31 March 2021
Life Extension Europe logo

Reply from Life Extension Europe

Dear Anna
I regret to see that your order was canceled - without any information from us. I have asked Customer care to look into the matter. I do believe that you have already received an email from them.

We're moving to new warehouse facilities with extra services to improve our offering to you within delivery options and time!

But the move to an increasingly automated warehouse creates slightly more frictions than estimated, which is why you may experience extraordinary delays due to backorders.

If you wish a notification when the product you seek is back in stock, please use the email link on the relevant product page: Please notify me when this product is back in stock.
If you experience delays, please contact our Customer Care, and we'll refund your shipping cost.

Best Regards
LEE Team


Rated 4 out of 5 stars

One thing I really like about Life…

One thing I really like about Life Extension Europe, apart from my perception of the high quality of your products, is the speed at which you deliver. This is very helpful when I am running out and have not found the time to re-order. Lately, probably more due to energy lagging almost everywhere than any fault of yours, but deliveries have been much slower and less reliable in the last three or four months.

30 March 2021
Rated 3 out of 5 stars

Delivery was very slow

Delivery was very slow, after paying fir items in stock I was told after 2 weeks they were indeed out of stock and in total delivery took 4-5 weeks.

29 March 2021
Rated 1 out of 5 stars

Normally you have been A+ for me & I…

Normally you have been A+ for me & I like your products. My last delivery scheduled by UPS in France was not delivered in spite of my waiting all day for it. Still not delivered and no news from them. Couldn't get help on their website, which said I should appeal to you: which I am now doing. This is UPS service worthy of the USA! (ie terrible) and I suggest you contact them, I will continue buying from you if (and only if, I'm afraid) you can ship via a reliable shipper. Thank you< catherine

28 March 2021
Life Extension Europe logo

Reply from Life Extension Europe

Dear Catherine

I have been in contact with our Customer Care, and it looks like there was a problem with the labeling, so the packet was sent back to our Warehouse. We're moving to new warehouse facilities with extra services to improve our offering to you within delivery options and time!

But the move to an increasingly automated warehouse creates slightly more frictions than estimated, which is why you may experience extraordinary delays due to backorders.

My colleague from Customer Care has tried to reach you via email.
Best Regards
LEE Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look