Life is Good Reviews 88

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the quality of the products, particularly t-shirts, noting issues like thin fabric, discoloration, and the development of holes after only a few washes. Reviewers also frequently reported problems with customer service, describing it as unhelpful, difficult to reach, and unresponsive to inquiries about order issues or product defects. Some people were also dissatisfied with the delivery service, citing guaranteed Christmas deliveries that arrived late or orders that never arrived at all, with tracking information often being unreliable. Conversely, a small portion of people were satisfied with the product quality, customer service, and delivery, finding the shirts durable, the service helpful, and the shipping prompt.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the high quality,... See more

Quality

Consumers find quality to be ambiguous, with many expressing disappointment in the lifespan and durability of... See more

Order

Reviewers mention ambiguous feedback about order experiences. Some customers report positive experiences,... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing dissatisfaction. Customers... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers had good experiences,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Horrible shipping. Order did not arrive in time for Christmas as advertised and took a week to even ship. So disappointed. Holiday is over and family is gone so overpaid for holiday shirts that won’t... See more

Rated 2 out of 5 stars

SO DISAPPOINTED! I have at least a dz old Life is Good t-shirts and they are my favorites. But I recently bought 4 more and I WILL NOT BE BUYING anymore. What happened? Bought out by another comp... See more

Rated 2 out of 5 stars

The shirts used to be amazing. The last few times I purchased and washed, there was discoloration on the shirts. I never use bleach either. Very disappointing. Customer service is also sub par.

Rated 2 out of 5 stars

I bought 5 to 6 shirts from them and 4 developed little holes in them and in the same areas, These shirts are not over a year old but past their warranty time frame. I called twice and got disconnect... See more


Company details

  1. Clothing Shop
  2. Children's clothes shop
  3. Men's clothes shop
  4. Printed clothing store
  5. Streetwear store

Information provided by various external sources

The Life Is Good Company is an American apparel and accessories wholesaler, retailer, and lifestyle brand founded in 1994 and best known for its optimistic T-shirts and hats, many of which feature a smiling stick figure named Jake and the registered t...


Contact info

2.0

Poor

TrustScore 2 out of 5

88 reviews

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Rated 1 out of 5 stars

Going back on their guaranteed by Christmas Eve delivery

Honestly, the company does not deserve even one star. Prior to ordering this holiday season they guaranteed delivery by Christmas Eve and expedited shipping. Ordered on the 14th of December and only shipped out the 21st using standard shipping. Today is Christmas Day and never received my package. I called customer service multiple times and the refuses to transfer me to a supervisor. Stated the supervisor would call me back. After three calls on the same day and three promises they would call me back, it never happened. All agents told me different stories. They assured me I would receive my package on Christmas Eve. Never happened. I questioned why a supervisor is not calling me back their solution…..to return the items when I do receive them. No lie. That’s exactly what they told me to do. They do not care. This company is horrible. I will never order from them again. And honestly, I will not let this go. It was guaranteed Christmas delivery. They lied to me they expedited my package which never happened. Heartless customer service reps. Supervisors that never call you back. No respect. No communication. No solution.

24 December 2025
Unprompted review
Rated 2 out of 5 stars

Had to return an item

Had to return an item. This is in December. I only found out the replacement item was out of stock because I called. They should have notified me. They have NO voicemail and if you call the number it will hang up on you after about 3 minutes. Never again.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Something doesn't add up...

Something doesn't add up...I left a 1 star review on the LIG website after receiving a shirt that was not what I ordered and was not the same quality and size as LIG shirts that I used to purchase at Dicks Sporting Goods. I noticed mostly 5 star reviews on their website and wondered how my opinion of the product could be so vastly different from the other reviews. I see mostly negative reviews on this site; makes me wonder if the reviews on the company site are legit.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE

TERRIBLE CUSTOMER SERVICE. Placed an order for 3 long sleeve shirts on Grinch for the holiday season . They use USPS for shipping and their tracking showed package was delivered. Most likely mail man delivered to a wrong address. They keep telling me to check the tracking and mail box . And to keep calling them back. Great product TERRIBLE CS. Listen to other reviewers. Order them elsewhere not directly from their websites. They need to just refund me so I can purchase the replacement OR send me the replacement without the refund . I ordered them early as they are gifts but by the time they issue a refund the correct sizes would be gone . They need to use a better carrier for delivery and not USPS. If they want to save money on carriers then when item gets lost they should be willing to shell out money by reprocessing the orders so customers can get what they paid for !!!!! Because of you my LIFE IS NOT GOOD !

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Life is Good T shirts used to be…

Life is Good T shirts used to be thicker quality, a bit oversized shirts. Ordered the ladies long sleeve "crusher t shirt" in a size M. This shirt would fit a middle schooler (maybe). The website states it is a womens size 8-10; maybe a kids 8-10. The shirt was comically small, with skin tight sleeves and a very cheap/flimsy material. Very disappointing purchase. Also, they will charge me 4.95 to return this item when their website description was innaccurate.

23 November 2025
Unprompted review
Rated 1 out of 5 stars

Shirts are now way too short!

I've been a customer for 20 years and LOVED these shirts! Until recently when they decided to shorten them - by quite a bit. Now they are baggy and short and look rediculous. I would buy them again if the company went back to the previous length, but I've been told to try men's shirts instead, that they are not planning to make them to previous specifications. Sorry, Life Is Good, you ruined a good thing!

1 June 2025
Unprompted review
Rated 1 out of 5 stars

I don't mind paying a premium for…

I don't mind paying a premium for quality, but Life is not good with this company anymore. We have purchased many T-shirts from this company directly in the past, but recently the quality has gone downhill. 2 of the items that we had ordered started fading after the first wash, and both are now completely unreadable. We contacted the company and they refused to make it right. I will no longer recommend this company, nor make any purchases from them.

30 October 2025
Unprompted review
Rated 2 out of 5 stars

The shirts used to be amazing

The shirts used to be amazing. The last few times I purchased and washed, there was discoloration on the shirts. I never use bleach either. Very disappointing. Customer service is also sub par.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

This shirt among many I have purchased…

This shirt among many I have purchased from Life is Good is excellent! I have purchased many t shirts and hoodies from them over past few years for myself and as gifts. Never disappoint! The selections, the quality delivery always top notch! I will admit as Cdn this is my one vice...cannot give up on Life is Good! As someone who needs to wear a mask out...I find wearing a life is good with positive proverbs and vibes is a great way to make myself feel better and spread some happiness and with some hopefully help make people think a little. Anyways...cannot recommend the company and their products enough!

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Quality has become a Big Disappointment

I have been purchasing these shirts for several years. Only shirt I wear. The quality has been slipping over the past few years. The material is not consistent and the quality is a big disappointment. My last purchase (11 shirts), 1/2 of the shirts decals are fading after the first washing and after 3 washing the decals are almost gone. I would not recommend until quality improves!

25 August 2025
Unprompted review
Rated 1 out of 5 stars

Life Is Good Shirts are a bit pricey but...

Life Is Good Shirts are a bit pricey but if you want the graphics to last more than a year +/- go elsewhere. My favorite Life Is Good shirt is just a bit over a year old and all of the graphics on the back are peeling off and Life Is Good told me there is nothing they can do about it. Have been a customer for a lot of years but not anymore.

9 September 2025
Unprompted review
Rated 1 out of 5 stars

I used to LOVE Life is Good shirts

I used to LOVE Life is Good shirts! Only t-shirt I'd wear. But the past couple of years every shirt I bought has holes in the lower front after just a few washes! I do get the crusher so it's thinner but if I'm paying for a product that is supposed to be good, I expect it to hold up for more than a couple washes. On the hunt for a new t-shirt brand.

28 July 2025
Unprompted review
Rated 1 out of 5 stars

I used to like this company until I…

I used to like this company until I discovered they are stealing art from other designers and not paying them for their style or images. In an age where AI is going to scrape all the art anyway we don’t need human-run companies ripping each other off. Buy your T-shirts and apparel elsewhere.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Inferior quality Tshirts

Inferior quality Tshirts! I placed a recent order and all of the tees developed holes after only 2-3 washes. What a waste of money. It is a shame because the designs and colors are cute and they used to be a high quality brand. Not anymore.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

I’m sobbing

DO NOT ORDER!! They lie about the expected delivery date. It’s WAY off.
I ordered my dad’s birthday gifts and checked the expected delivery date.
The order isn’t going to be here by the date they said it would.
Never again.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

Order from somewhere else

My order never arrived. According to the tracking information it never even made it close to my state. I reached out to customer service who gave me the run around then said they would send a replacement order. When I reached out about a week later for an updated tracking number the order hadn't even been generated. I actually thought I was scammed but it was the legit company. I will never try this company again.

7 July 2025
Unprompted review

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