Don't waste your time trying to get any answers, let alone an adequate resolution of an issue. I have contacted them, after spending three hours doing one of their surveys to then find I cannot acce... See more
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Complete scam of a company, let you complete surveys when you cash your points in they suspend your account and then tell you they won’t pay out. Avoid avoid avoid
It used to be a reasonably good survey site. Nowadays at least 2 thirds of the surveys get a shed load of personal information from you before saying the survey doesn't look like a match for you or it... See more
BIG SCAM !! don't go near this survey company . They suspended my account for no good reason , I hadn't done anything wrong with no explanation . I had £20 worth of points they had withheld fr... See more
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BEWARE
BEWARE! Once you have completed enough surveys, to cash out, you will be informed that you violated some unspecified 'rule' and your account will be suspended and you will be denied payment. This now appears to be the standard operational procedure for this company. Even asking for the specifics they will only return a general statement that they can't share that information! WHAT??
Very disappointed in this company
Very disappointed in this company. They wait until you have enough points to redeem and then they suspend your account for violating their terms so that they don’t have to pay you out. Morally corrupt and misleading consumers
Kantar should be ashamed that they have this.
of course people are blinding by the possibility of earning gift cards and will ignore red flags but here goes. This is an scam company and criminal organization letting you give them your data and blocking your account when it wants to, without any explanation. People working there must be very proud of their work.
Just scammers
I have been their member for over 5 years and I was satisfied. yesterday i tried to redeem the fee for 10€ and i got an error message and to contact customer service to solve the problem. I actually contacted them and they told me that for some unknown reason my account was suspended and I'm losing my pay. When I asked what exactly I did wrong, they answered me with a list of 15 POSSIBLE causes. I still don't know what I did wrong. I asked them for my payment for the surveys I have already completed and they were paid by their partners and they reply to me with standard messages. Searching on reddit I discovered that it is simply the practice they have been following here for some time. Those of you who participate, keep that in mind. Anyone who wants to read real user reviews and not "thousands of positive reviews" from bots should search to reddit. He will find that the specific panel without telling the user what he did wrong does not pay him his fee from surveys he completed and the panel was paid. The definition of a SCAMMERS.
It used to be a reasonably good survey…
It used to be a reasonably good survey site. Nowadays at least 2 thirds of the surveys get a shed load of personal information from you before saying the survey doesn't look like a match for you or it filled up really quickly and similar misleading info.I don't mind answering a few questions to check if I am suitable but these surveys go far beyond this.
Avoid
Avoid! It is scam. I couldn't redeem my £10 as they said account is suspended.
Don't waste your time
Suspended my account claiming that I had violated their terms and conditions, but when pressed to explain which one they couldn't. I was in the process of cashing out a voucher which they cancelled which is how I found out it had been suspended (after half a dozen emails in which they kept telling me I should be able to cash out)
Don't waste your time or effort
So far so good 👍🏻
I've joined lifepoints got my 1st 5 pound amazon voucher no problem got 3 more 5 pound vouchers pending so far so good the reason I've given 4 stars is because I've only been a member for 2 days I want to give lifepoints more stars and there's that many bad and good reviews it's very mixed that's why I've give 4 stars I will give lifepoints another review once I've been a member a bit longer so far so good
Add this to the long list of unhappy panellists
I was sent a generic email, as with many other members, just when I was about to cash out, all of 5 bucks, (for about 3 weeks worth of work!) Anyhoo...the email stated, "this is what may have gone wrong", you did this, you did that...blah blah (naturally, it was all my fault). Probably the worst paying, glitchy, rubbish "rewards" site I've had the displeasure of being a member of! What's the bet my surveys
still got sent to the clients of Lifepoints? I'm sure that Lifepoints managed to get paid for my work.
For no genuine reason
For no genuine reason, just before paying out my points, they decided to deactivate my membership. Luckily, most points had already been redeemed. This appears to be a scam outfit.
As per a lot of other people on here…
As per a lot of other people on here they cheated me out of £15! This company is a big scam and I highly recommend that you don’t use it because they lie and cheat and should you join them they will probably scam you to!
I am so tempted to seek legal action over this because I feel that I put the effort in to earn a little bit of money and these thieves steal it from me. Be aware this company will do it to you too!
I actually enjoyed doing their surveys…
I actually enjoyed doing their surveys even though you had to wait 4 days for a payout. I was recently suspended for a generic reason of basically no reason. "Did not meet quality control". Be sure to cash out as soon as you have enough points to do so and do not let them accumulate in your account. After being notified of suspension, they added points to my account that I cannot cash out even though I asked for a second review. Points added after suspension? That's just a slap in the face! I do not recommend this survey site whatsoever! Also, you're better off telling them what they want to hear with the surveys, as honesty is probably what got me suspended.
I may be another one . . .
As I've been a member for many years I at first thought there was some technical problem when I couldn't log in. Some days later I'm beginning to think I've been deactivated though I can't for the life of me think why. I'm always honest and very careful but I guess so have other people.
Scammers.
Scam, scam, scam. They closed my account without valid explanation. 7343 points blocked, won’t redeem. Avoid these thieves at all costs. Scammers.
You have to fight for your points
I have been a member of Lifepoints for awhile, have had ups and downs with their reward system. I completed a financial diary in April that was worth 1500 and submitted it. After repeatedly requesting my points I was told mid-June that the survey was full and I hadn't submitted it!
Finally I sent a letter to have them cancel my membership and explained it was because I had been cheated out of 1500 points. On June 24 I was given 1500 points.No explanation or apology.
Poor rewards.
I couldn’t redeem my Apple gift card. I complained. They sent me another card. Card was invalid. Sent me another card. Says the card was already used. What is wrong here. Either be honest or shut down.
Like others
Like others, my membership has been cancelled when l tried to redeem £25, staying like others that l was not consistent. I have been with them for a few years and have had no trouble before or that they advised me of allegedly inconsistencies. There are better companies to use, so don't bother.
The company commits fraud
The company commits fraud. I completed a survey worth 350 points. The points were not awarded. This is part of the last message I received from them: 'We have confirmed that we are not able to fix the issue"
I spent an hour on the survey
Stay away
Awful awful stay away took 897 of points and closed my account.
Big scammers.
Do not go near them. Once you start earning they close your account stating suspicions activity. Like other reviewers at the bottom same thing happened to me so they took my info for free!
Echoing the reviews below
Echoing the reviews below; just completed a survey and was abruptly signed out with the message "ACCESS DENIED
Your membership was canceled. Please contact us if you have any questions."
On enquiring as to the reason was advised I had violated their Tc and Cs.
In my experience, once you've been using a survey site for a few months (give or take), your membership is terminated without valid reason. Time to move on..
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