Lifepoints Reviews 

They are cheat me. Suddenly suspend my account. I am unable to login

Yep I am another one to add to the list! Been with them for years - since when they were My Survey rather than LifePoints. Unable to access my account yesterday, queried and advised my account has been inactivated as I no longer meet their quality standards. Queried but absolutely no response received. Shoddy way to treat people!

join the club I have been a loyal member for years and they close my account twice without warning !!!! I am not given evidence of fraud as stated b4 my best advice cash in your credits asap !!!! there response to my previous review still has not given me any hard core proof about going against their t/cs / conflicting information !!!

Is it possible to give them a zero star?
Because I would!
Avoid them at all cost. They will waste your time and kick you out without giving you any good reason. I wouldn’t recommend it to anyone unless you have enough time to waste.

Been with them for quite sometime, and did enjoy filling in surveys. I've always tried to be honest and filled the questions in to the best of my ability.
But as most of the reviews I've seen on trust pilot my account has been inactivate due to breach of quality standards.
No warning, just the usual generic response when requested.
Over £15 of credit lost for unknown reasons.
DONT USE THEM.

I made first surveys, take out money, and after some time my account was closed. I needed 16 points more for taking money put, but they deactivated my account and forfeited my points. They wrote only that I have violated Terms and Conditions. I don't understand how, they nothing explained. When I asked about explanation, they automatically sent me same answer.

Hello,

I will now hand over the intentional fraud of Lifepoints to a specialist and knowledgeable law firm and to consumer protection.

Then the Lifepoints fraud goes to court.

Since today I can't log in anymore.

My account has been deactivated for alleged inactivity.

My account was deactivated while I was active on Lifepoints and in the middle of a survey.

So I was in the middle of a survey when Lifepoints deactivated my account for alleged inactivity

This survey was therefore not remunerated.

I also have ongoing surveys that require me to enter my answers every day.

Since this is no longer possible due to the illegal deactivation of lifepoints, lawyers must now clarify this.

In addition, I have already requested two (2) withdrawals from Lifepoints.

Lifepoints refuses to credit these payouts to my account.

That is why it has to be enforced in court.

But I was active with my account every day.
That is why the claim of alleged inactivity is also false and a lie.

If I am not able to log in again immediately, I will hire a specialist and knowledgeable law firm to enforce this legally.

Lifepoints must then pay all legal fees, court costs and legal costs.

If I am not able to log into my account again today, then I will hand the whole thing over to a specialist and knowledgeable law firm and to consumer protection because of intentional fraud.

Then the Lifepoints fraud goes to court.

Lifepoints must then pay all legal fees, court costs and legal costs.

Best regards

I’ve been answering surveys for a few weeks now, I’ve accumulated a decent amount of points and was looking into cashing them in.
I’ve not been able to claim my payout and have now been banned for violating terms and conditions.
To my knowledge I’ve done nothing wrong but Lifepoints refuse to tell me why I’ve lost my membership.
If I could have scored them a minus score I would have done so.

Having been a member of this survey site for many years yesterday, for no reason, my account was suspended and all my points cancelled.
I contacted them to ask why and was abruptly told I had violated the T&C's and action was taken to remove my account. I asked what did they think I had done as reading the terms I couldn't see what had prompted terminating my account as all I had tried to do was log in to continue with a survey.
I was rudely informed that they did not have to account for their actions, it was irrevocable, and the discussion was now closed, followed by a sarcastic ''have a nice day''.
Fortunately all I lost was about 15 euros, and thereby the Ukrainian disaster fund where they were intended for, but I strongly suggest other members trading in your points as soon as earned and for lifepoints PR/customer services staff to be retrained in good manners and diplomacy.