Lifesmart Outlet Reviews 355

The ordering process was easy and professional. I was immediately contacted, welcomed and informed when my product would arrive. Thank you!

Your customer service made our order very simple and effortless to complete.
Very helpful and supportive without being pushy.

Hannah was great and very helpful in our purchase of several hot tubs. The product comes highly recommended.

I am disappointed by the overall description of the LS700DX. We had a LS600 in the past and are disappointed in the differences. No "night" mode, jets operate differently (but not better). It's also difficult to find much helpful info on the site so we have to resort to 8 year old Youtube videos for help.

Ease of ordering

The salesman was well informed with my hot tub and problem

Good order process. I just hope the delivery is as seamless

Great advice through the chat! Easy purchase

Fast shipping and easy setup. No hassle purchase. Great value!

Daniel helped me place my order when the website wouldn't accept my address for some reason. Very nice man.

We spent weeks researching hot tubs/spas from low end to very high end. Cost was a pretty big factor in our decision, but so was getting one powerful enough. We sorted through a lot of them at stores and online. Online would be delivered to our curb with us required to install/setup it up and local store bought ones were turnkey with the store doing the install/setup. We considered many options; weight, with one pump or two pumps, with ozonator or without ozonator, friction heater versus regular heater, lounger or without lounger, 110v versus 220v, and service before the sale and service after the sale. We bought the Leganza and wow, is it powerful! It shipped very quickly and was delivered quickly. We had to hire some people to help get it down six steps (cushioned it and slid it down on a sheet of plywood) but once down and on furniture dollies, it was pretty easy to move it into place. We went with 220v and although there was an expense having it professionally wired, we made the right decision. If we turn up the heat while in it without the cover, the temperature continues to go up. And, you can have the heater on while the pumps are running, which is a huge bonus. We set the temperature back to 90 degrees when we get out, and 24 hours later, the temperature is still around 94 or 95 degrees. The entire thing is foam insulated and the cover is thick. As far as online shopping, they have people who answer their phones and will answer questions. They have extensive information available on their website from pre-delivery instructions to setting up and maintaining the chemicals. We are three weeks in and so far are very pleased and know we made the right decision. Having one delivered and requiring you to move it and set it up may not be for everyone, but it worked for us. This one with the cover and shipping pallet was maybe 525 pounds I believe. We also beefed up the portion of the deck this went on. A standard deck (at least not ours) would not be able to hold the weight of the spa, the water, and max people in it combined. We estimated about 4000 lbs. These are not smooth like the acrylic ones but seem to be about indestructible to us. Setup was pretty easy. Hope this helps.

Called the 800 number — answered by a live person … within a minute she has my past purchase history. I confirmed what I needed to maintain my hot tub … and THANK YOU for excellent/ respectful service.

AND THEN I went on-line and bought from the website — ALL GOOD !

Great pruduct, great people, great price.

I’ve had the Lifesmart 2-Person Hot Tub for about 4 months now, including during sub-zero weather, and overall I’m really happy with it.
It’s the perfect size for one to two people and fits great in the corner of my patio. It holds temperature extremely well (even in freezing temps), and the cover is very sturdy and well-made. For the price, it performs really well.
My only real complaint is the interior liner texture. It has a rough finish that seems to hold onto even the smallest particles. I’m careful, I don’t wear makeup in it and always get in clean, but if I go a couple of weeks without using it, I notice fine dirt or residue that requires pretty vigorous scrubbing to remove. I do wish it had a smoother interior like most hot tubs I’ve used before, as it would be much easier to clean.
Overall, it’s a solid tub, just know the textured interior requires extra effort to keep clean.

Website easy to navigate. Good price and decent product. Delivered quick and on time.

Your sales rep in Tennessee was very pleasant to work even holding up delivery per my request wishing other companies were this accommodating

Shopping online for a specialty item can be stressful, but you handled every step smoothly—from browsing to checkout to delivery. The spa cover was just right and fits our spa perfectly.

Helped with special order item.

I was happy to find a website supported by the manufacturer and found the parts and materials I needed. I've been so impressed with the LifeSmart hot tubs for their plug and play features, I recently purchased another.