The Lifestyle Gift Card Reviews 

18,749
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,597 reviews, most reviewers were somewhat happy with their experience overall. Consumers genuinely appreciate the wide range of gift choices available and enjoy the flexibility to split their credit values across different popular brands. People often highlight how convenient it is to use these vouchers for sending thoughtful presents to colleagues, family members, or friends. Many users also report that the delivery and initial receipt of the digital vouchers are remarkably quick and straightforward. However, some customers also noted ongoing issues regarding website navigation and the somewhat confusing redemption process. Reviewers frequently mentioned frustrating login experiences and difficulties when trying to convert smaller voucher amounts into specific store cards.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, as experiences vary significantly among consumers.... See more

Product

Clients share ambiguous opinions on product. While many consumers praise the gift cards for offering a great... See more

Website

Users describe ambiguous interactions with website, revealing a sharp divide in customer experiences. While... See more

Discount

Reviewers mention ambiguous feedback about discount systems, expressing both delight and frustration. Many... See more

Payment

People report negative experiences with payment processes and gift card redemptions. Reviewers frequently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've given **** because everyone at the bookstore I used has been brilliant. My only gripe was figuring out just how it all worked! I twice went to the store with the old gift voucher thinking i had p... See more

Company replied

Rated 4 out of 5 stars

I’d rate The Lifestyle Gift Card 4 out of 5. The biggest downside was the website, which felt a little dated and wasn’t the most user-friendly. It could definitely benefit from being more streamline... See more

Company replied

Rated 4 out of 5 stars

This is a revised comment on the feedback I submitted last week. Once I posted a one star review they responded immediately to rectify the situation. One very happy little lady was able to enjoy her b... See more

Rated 4 out of 5 stars

Was gifted a lovely voucher from my work friends before going on Mat leave… the only issue I had was there wasn’t many shops on there that I would shop at so had to settle for a basic voucher unfortun... See more

Company replied


Company details

  1. #65 of 70 best companies in Corporate gift supplier
  2. #359 of 373 best companies in Gift shop

About The Lifestyle Gift Card

Written by the company

300+ of the biggest and best loved UK brands across food, home, fashion and entertainment.

We offer the widest range of retailers and brands compared to any other UK gift card including: M&S, TK Maxx, Selfridges & Co, boohoo, ASOS, Theatre Tokens, Xbox, Odeon, Boots, Wagamama, Greggs, Nandos, Starbucks, and everything in between! .


Contact info

3.6

Average

TrustScore 3.5 out of 5

19k reviews

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2-star
1-star

Asks customers to review

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3.6

All reviews

(18,749)

3,620 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good choice of where to spend

Good choice of places to spend the vouchers
Quick service and easy to choose who to spend it with

12 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Hi Bev,

Thank you for your fantastic feedback! We're so pleased to hear that you appreciated the variety of options available and found the service to be quick and easy to use. We aim to make the experience as convenient and flexible as possible, so it's wonderful to know we achieved that for you.

Kind Regards,
Tim

Rated 5 out of 5 stars

A bit complicated to work out obtaining…

A bit complicated to work out obtaining gift card but got there in the ebd.

12 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Hi Marilyn,

We appreciate you sharing your experience. We are always working to make our processes smoother, and your feedback helps us identify areas for improvement. We're glad you ultimately succeeded.

Kind Regards,
Tim

Rated 1 out of 5 stars

I was scammed out of £800 of vouchers…

I was scammed out of £800 of vouchers they were not received by me
Been reported to police and bank also lifestyle

3 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Pauline West,

We are truly sorry to hear about this distressing situation with your vouchers. We understand how frustrating this must be, please contact us directly and we will be looking into this matter for you.

Kind Regards,
Tom

Rated 5 out of 5 stars

Easy to use.

5 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Hi Marcin,

We're so glad to hear that you found our product easy to access and use! Your positive feedback truly makes our day.
Tim

Rated 5 out of 5 stars

Simple to understand, fast to process

Platform - easy to understand and navigate for any level of user (tile systems for clear indication of options, strong search function with common terminology in tagging).
Selection - A wide range of options across many specialty areas means choosing is going to be the most difficult part.
Activation - Once I chose, the turn around from confirmation to receipt was almost instantaneous and use in store was no problem.

4 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Sarah Murphy,

We are so pleased to hear that you found our platform easy to understand and navigate, and that our search function met your needs. It's wonderful to know that the wide selection of options was appreciated, even if it made choosing a delightful challenge! We are especially glad that the activation process was almost instantaneous and that your in-store experience was seamless. Thank you for sharing such positive feedback; we truly value your kind words.

Kind Regards,
Tim

Rated 1 out of 5 stars

If I could give their service a 0 I…

If I could give their service a 0 I would. I have emailee their customer service to try and ask how l can redeem my gift voucher as it seems to not be working and they do not respond or respond in their own time. Terrible customer service, up to now they have not even acknowledge the received my email.

12 August 2026
Unprompted review
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

thahack ,

We are truly sorry to hear about the difficulties you've experienced with your gift voucher and our customer service. We understand your frustration and apologize for the lack of a timely response. We would like to help resolve this for you.

Kind Regards,
Tim

Rated 1 out of 5 stars
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Hi Mark,


Please contact us directly, we can look into this further for you.

Kind regards
Tim

Rated 5 out of 5 stars

Lots of choices in where to spend

Lots of choices in where to spend.
Easy to gain codes to use online.

12 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Ann Higgins,

We're happy to hear that you appreciate the variety of choices and the ease of using our online codes. We always strive to make things convenient for our customers.

Kind Regards,

Tim

Rated 5 out of 5 stars

Easy to use,thankyou

Easy to use,thankyou

5 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

George Bayley,

Thank you for your wonderful feedback! We are so pleased to hear that you found our service easy to use. We appreciate you taking the time to share your positive experience with us.

Kind Regards,

Tim

Rated 4 out of 5 stars

I found the website hard to navigate

I found the website hard to navigate. Good choice of shops, however I wanted to use it for a Primark voucher but you needed to print out a voucher rather than use a code in my phone. I don’t have a printer so couldn’t use it for Primark.

5 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Hi DAVINA,

We appreciate you sharing your feedback regarding our website's navigation and the Primark voucher process. We understand your frustration about needing to print the voucher, especially without a printer. We are always working to improve our digital offerings and will consider your comments as we develop more convenient options for all our users.

Kind Regards,
Tim

Rated 5 out of 5 stars

The Lifestyle Gift cards are brilliant

The Lifestyle Gift cards are brilliant. I have been rewarded a lovely voucher for working for my company for ten years now and it is such a wonderful reward as I can then choose which retailer I wanted to be able to use.

12 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Tracy,

We are so delighted to hear that you find the gift cards brilliant! It's wonderful to know that your long service was recognized with such a flexible and appreciated reward, allowing you to choose exactly where you'd like to use it.

Kind Regards,

Tim

The Lifestyle Gift Card

Rated 5 out of 5 stars

First time of purchasing a Lifestyle…

First time of purchasing a Lifestyle Gift voucher
Easy website with plenty of choice
Order Monday delivered Wednesday

12 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Ms Turner,

We're so happy to hear you found our website easy to use and appreciated the wide selection. We're also glad the delivery was prompt. Thank you for your kind words!

Kind Regards,
Tim

Rated 4 out of 5 stars
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Hi Bob,

Thank you for your lovely review!

We are glad to hear you found spending your credit and the redemption process to be a straightforward experience. We strive to offer a smooth registration and redemption for a retailer gift card amongst one of our great retailer gift cards that answer all wants and needs. We are continuously onboarding new brands as well to ensure this.

We hope you treated yourself to something nice with your credit!

Kind Regards,
Tim

Rated 5 out of 5 stars
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Joyce Karim,

We are so glad to hear you found the purchasing process and delivery to be quick and easy. We hope you treated yourself to something special with your credit!

Kind Regards,

Tim

Rated 5 out of 5 stars

Great

Great Experience

5 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Hi Gary,


Thank you for your lovely review!

We are delighted to hear that you appreciate the variety and quality of products available on our website. We continuously strive to offer a wide selection to meet all our customers' needs.

Kind regards
Tim

Rated 5 out of 5 stars
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Mrs Dawn Bolton,

We're so glad to hear that you found our product easy to access and use! Your positive feedback truly makes our day.

Kind Regards,
Tim

Rated 1 out of 5 stars

Stay clear of this shambles of a…

Stay clear of this shambles of a company.days trying to buy a gift card for Halfords with £50 credit gifted from my employer for my birthday.when you finally answer the phone spoken down to by a little girl.you admitted you have problems with your site and sent me a link to pay with my own credit card instead of the credit in my account.have told my employer and will not be using you again

12 August 2026
Unprompted review
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Hi Marc,

We sincerely apologize for the frustrating experience you encountered while trying to purchase a gift card. We understand how disappointing it must have been to face difficulties, especially when using a birthday gift from your employer. We are truly sorry for any inconvenience caused by our website issues and for the way your call was handled. We appreciate you bringing this to our attention.

Kind Regards,
Tim
The Lifestyle Gift Card

Rated 1 out of 5 stars

Not delivered

Ordered a gift card to be delivered using the 24 hour delivery option last Thursday.
It has stilled has not been delivered as of the following Tuesday.
I sent an email asking where my delivery is any got no answer.

8 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Hi Jonathan,

We sincerely apologize for the significant delay in your gift card delivery and the lack of response to your email. We understand your frustration with the unfulfilled 24-hour delivery promise. We are actively investigating this issue to understand what went wrong and ensure it does not happen again. Thank you for bringing this to our attention; your feedback is invaluable as we work to improve our services.

Kind Regards,
Tim

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, thank you so much

11 August 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Amanda,

We're so happy to hear you had such a fantastic experience with us. Thank you for your wonderful feedback!

Kind Regards,

Tim

Rated 1 out of 5 stars

I haven’t gotten my package for almost…

I haven’t gotten my package for almost two weeks now. No message or call regarding the delay.

25 July 2026
The Lifestyle Gift Card logo

Reply from The Lifestyle Gift Card

Hi Temidayo,

Please contact us directly and we can assist you further.

Kind regards
Tim

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