I've given **** because everyone at the bookstore I used has been brilliant. My only gripe was figuring out just how it all worked! I twice went to the store with the old gift voucher thinking i had p... See more
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Review summary
Created with AI, based on recent reviews
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I’d rate The Lifestyle Gift Card 4 out of 5. The biggest downside was the website, which felt a little dated and wasn’t the most user-friendly. It could definitely benefit from being more streamline... See more
Company replied
This is a revised comment on the feedback I submitted last week. Once I posted a one star review they responded immediately to rectify the situation. One very happy little lady was able to enjoy her b... See more
Was gifted a lovely voucher from my work friends before going on Mat leave… the only issue I had was there wasn’t many shops on there that I would shop at so had to settle for a basic voucher unfortun... See more
Company replied
Company details
- #65 of 70 best companies in Corporate gift supplier
- #359 of 373 best companies in Gift shop
About The Lifestyle Gift Card
Written by the company
300+ of the biggest and best loved UK brands across food, home, fashion and entertainment.
We offer the widest range of retailers and brands compared to any other UK gift card including:
M&S, TK Maxx, Selfridges & Co, boohoo, ASOS, Theatre Tokens, Xbox, Odeon, Boots, Wagamama, Greggs, Nandos, Starbucks, and everything in between! .
Contact info
3.6
Average
19k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from The Lifestyle Gift Card
Hi Mary,
Thank you for your feedback! We are delighted to hear that you found the activation process to be quick and straightforward. We always aim for a smooth and easy experience for our users.
Kind Regards,
Tim
Easy to use and more choices of stores
Easy to use and more choices of stores. Managed to use it to get what I wanted
6 June 2026
Reply from The Lifestyle Gift Card
Hi Caroline,
Thank you for your kind feedback! We are delighted to hear that you found it easy to use and that the variety of stores helped you get exactly what you wanted. We really appreciate you sharing your positive experience.
Kind Regards,
Tim
Good but awkward website
I like these vouchers but despite being an experienced internet user I have to say that I find the web site rather difficult to navigate around. The process of buying an amount and then receiving an email to transfer into vouchers is also a bit cumbersome.
9 August 2026
Reply from The Lifestyle Gift Card
Hi Bruce,
We appreciate your feedback regarding your experience with our website and the voucher purchasing process. We understand that navigating the site and the steps involved in converting your purchase into vouchers have been less than ideal for you. We are always looking for ways to improve our user experience, and your comments are invaluable as we work to make our platform more intuitive and streamlined for everyone. We are actively reviewing our website design and the purchasing flow to address these concerns.
Kind Regards,
Tim
My wife was given a lifestyle card as a…
My wife was given a lifestyle card as a present. When she tried to redeem it online she was asked for a password.. The password box is set up by these fraudsters to not respond until you've clicked on it maybe ten or more times. Then she was asked to verify the password, same again, the scammers have set the box to not respond unless you click more than ten times.. After the password was input successfully the scumbags said the password wasn't complex enough.... More frustration and fun with the unresponsive boxes.
Finally after the password was accepted and my wife tried to sign in with the email and password that she had setup on their own site, the criminals said that the email was not recognized. My wife was very stressed by this and that means that I will have to pursue them..
Yes, guys, you're NOT going to rip off innocent people. I'll be sending letters to all your contributing stores urging them to drop you. And we want the money on the card... NO, SORRY, you can't keep it. It's not yours. If that means you have to go back on the streets selling crap to tourists then so be it.
14 August 2026
Unprompted review
Reply from The Lifestyle Gift Card
Hi Pete,
We are truly sorry to hear about the extremely frustrating experience your wife encountered while trying to redeem her lifestyle card online. We understand how disheartening it must have been to face repeated technical difficulties with the password fields and then to have the email unrecognized after all that effort. We acknowledge the significant stress this situation caused, and we sincerely regret that our online system created such a negative and challenging process for her. We are actively investigating the issues you've described regarding the unresponsive input boxes and the password complexity requirements to prevent future occurrences. We are also looking into why the email address was not recognized after successful setup. We want to assure you that we are committed to ensuring a smooth and reliable experience for all our customers, and your detailed feedback is invaluable as we work to improve our services.
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Hi Rahman,
We are so pleased to hear you found our service easy to use and very good! We aim to make the process as simple and enjoyable as possible.
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Hi Derek,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service excellent and straightforward to use. We appreciate you taking the time to share your positive experience.
Kind regards
Tim
Excellent gift cards and even better customer service
I have bought three gift cards from The Lifestyle Gift Card and each one has been excellent — prompt delivery, well packaged, and a wide range of retailers to choose from. When I had an issue with a transaction on my most recent purchase, their customer service responded quickly and resolved it without any fuss. Very pleased with the whole experience and happy to recommend them. Thank you!
11 August 2026
Unprompted review
Reply from The Lifestyle Gift Card
Hi Sundar ,
We are so pleased to hear about your positive experiences with our gift cards, from the prompt delivery and packaging to the wide selection of retailers. It is especially gratifying to know that our customer service team was able to quickly and effectively resolve the transaction issue you encountered. We truly appreciate your recommendation and kind words. Thank you for your continued support!
Kind Regards,
Tim
Don't buy, waste of money
Don't buy, it has multiple restrictions. I bought it for a present and when I asked what did they buy months later they had not been able to use it, such a pain to be able to buy anything. Nothing like a present or just give the money, this is a trap!
12 August 2026
Unprompted review
Reply from The Lifestyle Gift Card
Hi Saetha,
We're truly sorry to hear about the difficulties your friend experienced trying to use the gift you gave them. We understand how frustrating it can be when a present isn't straightforward to enjoy, and we regret that our process caused such inconvenience. Your feedback about the restrictions and the pain points in using the gift is very important to us as we continuously work to improve our customer experience.
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Hi Giovanni ,
Our Lifestyle gift cards contain a ref code and security code/pin. This will be found on the gift card or email you have received.
Kind Regards,
Tim
The Lifestyle Gift Card
Makes giving vouchers very easy
Very easy to download and use. Like the way you can split the denominations to smaller amounts for convenience. Lots of different choices when choosing where to spend your vouchers.
13 August 2026
Reply from The Lifestyle Gift Card
Hi Bernadette,
Thanks for your wonderful feedback! We're so pleased to hear you found the download and usage straightforward. We're especially glad you appreciate the flexibility of splitting denominations and the wide variety of spending choices available.
Kind Regards,
Tim
It hasn't been received yet
It hasn't been received yet, 9 days for postage that quote 3-5 is not ideal!
6 August 2026
Reply from The Lifestyle Gift Card
Hi Katie,
We sincerely regret the delay in your order's arrival. We understand your frustration with the extended shipping time. We are actively investigating this delivery issue for you.
Kind Regards,
Tim
Fraudulent platform, extremely bad!
Whether you have already purchased their cards or are planning to do so, please do not buy them! I was deeply deceived by their platforms! After I purchased a gift card, when I redeemed it, I was required to keep verifying it and then provide all kinds of identity information. After the gift card information was sent, they disappeared. Whether I called or emailed them, they didn't reply!
12 August 2026
Unprompted review
Reply from The Lifestyle Gift Card
shi mian,
We are truly sorry to hear about your frustrating experience with our gift card platform. It's completely understandable how upsetting it must be to encounter such difficulties with verification and then not receive a response. We sincerely apologize for the inconvenience and the lack of communication. We want to assure you that this is not the experience we aim to provide.
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Hi Steven,
We're so happy to hear that you found our shopping experience easy and quick! We appreciate your kind words.
Kind Regards,
Tim
Gift voucher was sent via email within…
Gift voucher was sent via email within 24 hours as stated. Telephone service was very good and helpful.
13 August 2026
Reply from The Lifestyle Gift Card
Hi Catherine,
We're so glad to hear that your gift voucher arrived promptly and that our telephone service was helpful. We appreciate you sharing your positive experience with us!
Kind Regards,
Tim
Nightmare dont bother
After an hour of trying to set this up successfully I have just received an e mail to say it does n't exist. Life is too short to try again and again.
13 August 2026
Reply from The Lifestyle Gift Card
Mrs Davies,
We are truly sorry to hear about the difficulties you experienced with the setup process and the subsequent email. We understand how frustrating it must be to invest your time and then encounter such an issue. We are reviewing our systems to prevent this from happening again.
Kind Regards,
Tim
Good choice for student
Sent to a friend's daughter who appreciated the money (spent the same day) and variety of choice.
6 August 2026
Reply from The Lifestyle Gift Card
Hi Cathy ,
We're so glad to hear that the recipient enjoyed their gift and found something they loved right away! It's wonderful to know that the variety of choices was appreciated.
Kind Regards,
Tim
I've given **** because everyone at the…
I've given **** because everyone at the bookstore I used has been brilliant. My only gripe was figuring out just how it all worked! I twice went to the store with the old gift voucher thinking i had printed off the new one which for some reason i hadn't. Otherwise everything went well.
12 August 2026
Reply from The Lifestyle Gift Card
Hi Kevin,
We appreciate you taking the time to share your feedback. We're glad to hear that our team at the bookstore provided excellent service. We understand that navigating the gift voucher process was a bit confusing for you, and we apologize for any inconvenience this caused. We are always looking for ways to improve our systems and make them more user-friendly.
Kind Regards,
Tim
Registering the gift card was not easy
Registering the gift card was not easy, and it was not phone friendly althoough there was a QR code to scan to access the link.
12 August 2026
Reply from The Lifestyle Gift Card
Hi Jerry,
Thank you for sharing your experience. We are truly sorry to hear that you encountered difficulties while trying to register your gift card, especially with the QR code not providing a smooth mobile experience. We understand how frustrating this can be. Your feedback is very important to us as we continuously work to improve our processes and ensure they are user-friendly across all devices. We will certainly pass this on to our team for review.
Kind Regards,
Tim
Good choice of where to spend
Good choice of places to spend the vouchers
Quick service and easy to choose who to spend it with
12 August 2026
Reply from The Lifestyle Gift Card
Hi Bev,
Thank you for your fantastic feedback! We're so pleased to hear that you appreciated the variety of options available and found the service to be quick and easy to use. We aim to make the experience as convenient and flexible as possible, so it's wonderful to know we achieved that for you.
Kind Regards,
Tim
A bit complicated to work out obtaining…
A bit complicated to work out obtaining gift card but got there in the ebd.
12 August 2026
Reply from The Lifestyle Gift Card
Hi Marilyn,
We appreciate you sharing your experience. We are always working to make our processes smoother, and your feedback helps us identify areas for improvement. We're glad you ultimately succeeded.
Kind Regards,
Tim
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