After looking for insurance for my 85yr old dad with no luck getting passed the "have you had any medical treatments within the passed 2 years" I found lighthouse via searching McMillan. My dad has... See more
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See what reviewers are saying
I started on the internet and got it wrong. It prompted me to ring in. It was answered straightaway. The lady I spoke to was very friendly with excellent knowledge and customer service. Excellent serv... See more
Arranging the travel insurance was relatively straightforward but the measure of how good the company is lies in how they treat claims. I hope not to claim, but that’s the reason to buy insurance afte... See more
At last an insurance company that understands how cancer works and adjusts their premiums to reflect circumstances. Well done!
Company details
- #41 of 66 best companies in Travel Insurance Company
Written by the company
Our flexible policies are built with your needs in mind, especially if you’re travelling with medical conditions, be it a something mild, or a complex life limiting condition. While we can’t guarantee cover, we do consider cover for all medical conditions and do our best to help you find the right policy—whether you’re booking a cruise, a once-in-a-lifetime getaway or a quick city break.
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, West Malling, United Kingdom
- 0333 005 1103
- lighthouseenquiries@tifgroup.co.uk
- lighthousetravelinsurance.co.uk
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Excellent
Tried them after getting some ridiculous quotes from other medical travel companies husband has cancer along with other medical issues tried lighthouse very straightforward to use online quote great price
Proper health cover provider
The application process was straightforward given the complicated nature of our situation. All the correct, sensible questions were asked - unlike many conventional insurance providers and so called health insurance providers like All Clear.
Travel insurance
Recommend this company very highly, got a great quote with a great price, didn't feel I was being penalised for having gone through cancer like I was with other companies.
Try them out and see.
Website was easy to navigate and…
Website was easy to navigate and cheapest price i could find
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