Limitless TravelReviews 

Very helpful and knowledgeable. Kind and patient Nothing was too much trouble

Limitless Travel staff are very helpful and friendly, whether they are Office Staff or Travel Reps, Carers or Drivers. They really know their stuff. They are always there for you, and do most things for you so that you don't have to worry. They provided my Mum and myself with Wonderful holidays in Dorset and Jersey, so we are going on holiday with them next year, to Norway, hopefully to see the Northern Lights, too. Can't wait !!!

My questions were answered in an understandable way

Due to circumstances this unfortunately has taken a long time to write. Used limitless travel for the first time earlier this year with my partner. Selected company because of their specialization with disabled people and the included day trips. Holiday was for a week in Puerto del Carmel Lanzarote. Care assistance was available but we chose not to use. Cost of this trip was in the order of £4, 200. We later found out that without care or trips this holiday would cost about £1600.
As it happened we arrived mid afternoon, the rest of the party arrived about 7 pm. Unfortunately my shower wheelchair, hoist and bed grab rail had not arrived. Apparently this has been delivered earlier in the day but the hotel would not sign for it, expecting limitless travel to do so. I needed to use the toilet and have a rest on the bed and this was not feasible hence I was very upset. Limitless travel we're going to allow the equipment to be delivered at 8 o'clock on following morning. This was eventually resolved but without us making heavy complaint to limitless travel.
The other issues we had where regarding the trips. The resort itself was very hilly and not suitable for manual wheelchairs some of the clients had to wait quite a while to get transportation back to the hotel. My partner and myself went on a trip to a local vineyard. This was from say mid-morning to say mid afternoon. The reality was our second taster of wine was provided, when suddenly the bus driver came inside to tell us that we needed to be setting off. It turned out that the transportation used was also used to transport disabled children to their schools on the island. We were given the impression that this was just for us.
Our second trip was to the volcano Park, where we were told we had time to sit in the restaurant relax and have a coffee. In reality this also was im- possible to do due to time restraints.
We were assured that limitless travel had used this resort before, but due to the issues we had, it was difficult to believe this. As you can see it was apparent communications between limitless travel and the hotel were not great

All these issues where raised with limitless travel later on. They offered us £200 discount on a future holiday but would not accept any responsibility for these issues.

In conclusion I would have to say holidays with limitless travel possibly ideal for customers who require care and cannot manage on their own and have the finances to afford such a holiday. Taking care into consideration a holiday such as this could cost you in the order of £6, 000 for a week. I have have been on holidays to Costa Rica and South Africa with much better companies specializing in disabled holidays, although admittedly care was not involved. In May we has 3 weeks holiday in Majorca un a large disabled suite for the same price as this holiday

The very best service again thanks Sharon

Dan and the team fill you with confidence.

Kind, friendly, efficient & knowledgeable. The whole process of booking was a breeze. We’re excited for my 89 year old Dad to enjoy a well deserved break while feeling secure that he is supported by a professional team. Can’t wait to hear how it goes in August. Keen to look at other holidays for the future as it’s an incredible company. Thank you Limitless.

Wow what a fabulous time we all had limitless care team phenomenal such a friendly fun group us passengers all jelled and the cares nothing is too much trouble ensuring the group had unforgettable holiday can't wait for our next cruise love and thanks to everyone xx❤❤

Staff on the phone was very friendly and really helpful. Sharon was fantastic

The efficiency and friendlyness of the staff.

From arrival at the cruise terminal to checking we were on our return transportation, Gregory, Dave, Sarah and Jade could not have been more attentive and helpful when needed. I travelled with my sister who has learning difficulties and mobility issues. It is also great to be part of a small group on such a big ship. Would definitely recommend Limitless Travel. The only thing is we had to travel from Scotland to Southampton. It would be nice to provide some cruises from Rosyth.

Brilliant Jersey holiday. Limitless Travel staff so patient and helpful. Hotel comfortable, spotlessy clean, excellent food, staff really caring, minibus drivers great, accessibility excellent - including a hoist in the hydrotherapy pool that allowed anyone to enjoy it. All in all a great holiday.

From pick up from home to return home I could not fault the service given. Soon as arrived at port luggage taken and a staff member getting us checked in. On board staff were always checking on the group. Brilliant service. Would definitely recommend going with this company. We had a great holiday.

Wow, we have just got back from a mini cruise to Amsterdam, what a fab experience. The staff were amazing - Dave, Gregory, Sarah and Jade, thank you so much for looking after us and for the fab company and friends we made, big hugs and kisses to Sandra and John xx

Amazing service and support from Rachel Smith. Talked us through everything in detail and was a great support. Amazing lady.

Easy to book a holiday, agent very helpful and friendly, they appear very thorough in meeting clients care needs

The person that I spoke to was clear in what she was saying and I did understand nearly every word that she said . I felt listened to about my worries, she was very patient

Just come back from a 10day cruise with limitless travel initially iwasvery scared and aprehensi going as i hadnot been away for 5 yeares and never been away onmy own sincebut as soon i was picked upbythetransport i was made tofeel totalywecome and reasured iwould notfeel lonley or left out onethe limitels carreres greeted us athe port and gotus bookedin quickly an efficently without any fuss andthen onthe ship straight to our cabins we were told what the plan forthe rest of theeverning was and then toldwhat time we would be greeted. And taken to dinner, where we met everyone. And had everything explained to us. Even though you have a career, you are not limited to what you want to do. Yes, they make suggestions and give advice, but also, along with recommendations, allow you to go and do what you want may be on the excursions or the ship. Everybody and the other clients, and crew were just so friendly and helpful, they could not be more helpful or friendly or fun. Even though I had got the lower package, it still felt like I had got the personal one-on-one care with Jeramery, who could not thank me enough for all his time and effort he put in making sure I was ok, any issues were sorted straight away, nothing was a problem. Would I go again? Of course, the only issue is which package do I choose? Next. I cannot thank the limitless and other clients and crew enough for helping me have a wonderful, memorable experience.

Helpful and patient