Lings - Norfolk Triumph Reviews 

502
TrustScore 5 out of 5

4.8

Norfolk Triumph, High Street, IP25 6AH Watton, Norfolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic dealership, now on my third new triumph from Lings Norfolk all the staff are fantastic knowledgeable and friendly. I love triumph motorcycles and wouldn’t buy one from anywhere else. Keep u... See more

Company replied

Rated 5 out of 5 stars

Both Lings stores, Harleston and Watton worked together for a very smooth p/x. Great service, and follow up from Harry to make sure that I was happy. This is the second bike I have bought from Lings... See more

Company replied

Rated 5 out of 5 stars

What a dealership. I dealt with Harry Spilman who is, hands down, the best sales executive a company could have. He was fast, efficient, very communicative, and a pleasure to deal with. Both him and t... See more

Company replied

Rated 5 out of 5 stars

I have recently bought a Triumph Speedboat 400 from Lings at Watton. I was helped and advised by James, the sales manager. I found his advice and calm, reassurance very positive and helpful. I bou... See more

Company replied


Company details

  1. #12 of 19 best companies in Motorbike dealer
  2. #47 of 96 best companies in Bicycle Shop
  3. #24 of 40 best companies in Motorcycle Equipment Store
  4. #29 of 47 best companies in Motorcycle shop
  5. #1 of 4 best companies in Triumph motorcycle dealer
  6. #2 of 9 best companies in Second-hand Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Norfolk Triumph, High Street, IP25 6AH, Watton, Norfolk, United Kingdom

  • 01953881285

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.8

Excellent

TrustScore 5 out of 5

502 reviews

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1-star

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Replied to 47% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(502)

425 reviews in the last 12 months

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Rated 5 out of 5 stars

My purchase experience with Lings of Watton…

My experience with Lings of Watton Norfolk was very enjoyable from start to finish. It was a pleasure to deal with the Salesman James he arranged a test ride on the day agreed. It was all relaxed he could give me a valuation on my motorcycle over the phone as a part exchange not any of this send me photos etc. I recommend this Lings branch and I would certainly go to this dealership again.

15 November 2025
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Great Purchasing Experience

Very efficient and professional dealership. Excellent communication and really friendly sales staff, Ryan was a star.
Would definitely recommend as a place to buy from and will be using them for bike servicing.

13 November 2025
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Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Lings Watton

I went into Lings Watton early September to have a look around, was met by Harry who showed me around the different Triumph models, i had pointed out i had not passed my MOD 2 test yet was booked for mid October. Harry was so helpful and had a lot of time for me, so went back on the 20th October when i had passed, Harry was busy but James was just as helpful as Harry and he went through everything i asked and got me onto the right bike,
Tiger Sport 660 had it delivered on the 27th everything was made so easy by these guy's

3 November 2025
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Reply from Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Purchasing a used Triumph

The sales team were very helpful, knowledgeable and honest. The personal video sent to me pointing out the good, but also the slightest marks etc on the bike was a great help before deciding on taking the journey to see the bike first hand. Brilliant all round.

24 October 2025
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Reply from Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Purchase of new 765RS

Superb service from Lings in Watton from start to finish with regards to the PX of my old bike and purchase of my new Street Triple 765RS.
Harry was outstanding!
Well done, highly rated.

3 November 2025
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

100% Satisfaction

When browsing the showroom, I wasn't pounced on immediately by over enthusiastic salesmen, great start. I approached one staff member about a couple of secondhand bikes I had seen, and he answered all my questions admirably. One bike caught my eye but it had been fitted with an aftermarket exhaust, this was exeptionally loud and it put me right off the bike. After some further discussions, it transpired that it's standard exhaust was to be included in the sale, I asked for a test ride on one of that model, not necessarily the actual bike I was looking at, as I didn't think they would want to put extra miles on a pre owned low mileage machine. To my surprise the salesman arranged for me to ride the actual machine, as it had already been checked over and I think the salesman had twigged I was genuinely interested in that particular bike, 5 minutes later, insurance documents were signed, and my wife on pillion, we set off on a suggested test route. We loved it. Being cautious, I wanted to check out another dealership (in the same group) and I looked at another bike of the same model the same day. Again the staff were great, but the bike unfortunately was less so. I returned to the Watton branch a day later and put a refundable deposit down on the bike we had ridden, on the provision that I could see the original exhaust, and if I was satisfied with its condition then we could make a deal. We did. Lings fitted the original exhaust for me and sent me a video walk round of the bike to show it was all done, something I had not expected and it was nicely presented. The bike would be stored safely out of the way until collection, so there was no risk of damage from any "less than careful' showroom visitors. When I collected the bike a little later than arranged, due to my suffering an ankle injury, I left with a standing invitation to return to the dealership whenever I wanted, just for a coffee, a nice touch. I am 100% satisfied with Lings at Watton, the care and consideration I saw puts them at the top of my list of bike dealerships in Norfolk, well done to all their staff.

17 October 2025
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Reply from Lings - Norfolk Triumph

Thank you for your wonderful review!

We’re delighted to hear that you appreciated our relaxed approach in the showroom and the extra care our team took to make your experience enjoyable—from arranging the test ride to refitting the original exhaust and keeping the bike safe until collection.

It’s great to know you’re 100% satisfied with your visit to Norfolk Triumph. You’re always welcome to drop in for a coffee anytime—ride safe and enjoy your new bike!

Rated 5 out of 5 stars

Very friendly experience in both…

Very friendly experience in both Norwich and Watton premises. Happy to move bikes around so I could try sitting on various models.
Test rode and finally bought the Triumph tiger and very happy with the whole experience.

17 October 2025
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Reply from Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Really friendly professional service

Really friendly professional service. James was great. The videos of my purchase as it was being prepared and ready for collection were a nice touch. Really happy with all aspects of the service.

27 October 2025
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Reply from Lings - Norfolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Super Service

I just wanted to say thank you to Dave in your service department,
I popped in over last week with a potential warranty issue on our Tiger 900, Dave was incredibly helpful and knowledgeable, he took the time to understand the issue thoroughly and was an absolute pleasure to deal with.
What really stood out was the follow up call he made today to check that everything was working as it should, greatly appreciated!!
Once again excellent customer service from Lings. Thanks for going the extra mile

4 October 2025
Unprompted review
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Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Very nicely laid out in the shop

Very nicely laid out in the shop. Great customer service. Always helpful.

30 September 2025
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

The service from the sales person was…

The service from the sales person was exceptional

30 September 2025
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

1200 scrambler

Very happy with the service and bike. Always a pleasure to deal with and have done for years.
Bike is fantastic and trade in price was pretty good.

Only that let it down I was told bike would be detailed before I pick it up, this wasn't the case and I had to clean it when I got home.

They did apologise.

22 September 2025
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Reply from Lings - Norfolk Triumph

Thank you so much for sharing your experience!
We’re thrilled to hear that you’re enjoying your Scrambler 1200 and that you’ve been pleased with our service and trade-in.
We really appreciate your continued support over the years and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Lings Watton amazing experience using them

Brought my 1st big bike and watton dealership couldn’t be more helpful, very personal touch with contact with support and guidance! Staff were very friendly and and answered all my many questions! They went above and beyond to help me find and purchase my perfect bike!

22 September 2025
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Reply from Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Lovely and helpful team

Lovely and helpful team, and are very keen to help you find a bike that suits you, and that you are going to be safe out on the roads

22 September 2025
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

New bike.

Nice shop, friendly staff, good salespeople.

15 September 2025
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Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Five stars need I more

1 September 2025
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Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, they go above and beyond.

1 September 2025
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Absolutely fantastic shop the staff are…

Absolutely fantastic shop the staff are great and James is a super star

1 September 2025
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great experience

I've finally purchased a bike from Lings Watton. I've been back n forth both in store and online asking questions, checking costs/finance, trying bikes for size, getting advice. Every single member of the team has been super helpful throughout. Always made to feel welcome. After sales to date has been faultless to date. Cannot recommend highly enough.

19 July 2025
Unprompted review
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

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