It was my first time buying real motorcycle, and first time second hand too. Kevin made everything smooth and easy for me, even organised pick up from station (I decided to collect it). Motorcycle is... See more
Company replied
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It was my first time buying real motorcycle, and first time second hand too. Kevin made everything smooth and easy for me, even organised pick up from station (I decided to collect it). Motorcycle is... See more
Company replied
Super easy experience buying a new bike from Kings! Great service, had everything ready ahead of time and handover was bliss. Many thanks to the team and Joe for all their help!
Really decent dealer for motorcycles. Every email answered within 30 min - 1 hour ( by Kevin sales manager) really appreciate that I think it's really important for customer. Bike delivered on time, g... See more
Company replied
I took a punt and bought a bike on line. Customer service at Harleston could not have been better. Well informed staff helpful attitude and available. My phone calls were always answered promptly and... See more
Company replied
Lings Motor Group based in East Anglia - Main Dealers in the UK for Hyundai, Triumph, KTM, Husqvarna, GasGas & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
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Mendham Lane 55, IP20 9DW, Harleston, England, United Kingdom
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I had a great experience at Lings. I part exchanged my old bike and bought a brand new CFMOTO 800MT. Everything was handled smoothly, and the team were genuinely friendly and helpful throughout. They made the whole process feel easy and stress-free, which I really appreciated.

Reply from Lings - Powersports Harleston
There customer service is awesome, this is the 2nd bike I bought from them in a short time frame (first one was written off during an RTA) they are professional, extremely helpful and what I really like is the personal touch of them doing a quick video showing the bike you are buying (ether same model or actual bike) and making it a honest buying experience. I can not rate them highly enough with this.

Reply from Lings - Powersports Harleston
Great communication on updates for bike delivery. Bike delivery was a month earlier than expected. Handover was smooth and efficient. Kevin, the sales guy was friendly and informative. 👍

Reply from Lings - Powersports Harleston
Great communication and easy to work with
Joseph was a pleasure.

Reply from Lings - Powersports Harleston
1. The delay between purchase and delivery was very long, perhaps a review of the delivery system is needed.
2. I asked for a frame and saddle bags to be removed, this was done, however, the nuts and bolts that held them on were also holding the mudguard on. They had not been tightened, I found this after noticing one bolt had gone missing within days of delivery and not being able to get an exact replacement, I had to replace all four with a different style of bolt. When I replaced them, all of the existing nuts and bolts were only finger tight. This does not bode well for servicing in the future.
Lings Harleston, and Kevin in particular, made purchasing a bike simple, pleasant experience. Plenty of information was forthcoming before I even went to see the bike, and my arrival was met with a nice cup of coffee. Even the always uncomfortable negotiation was handled with sensitivity which showed the level of professionalism. Great experience and somewhere I’ll make a first port of call for the next bike, if there is one.

Reply from Lings - Powersports Harleston

Reply from Lings - Powersports Harleston
Great service when buying, not so great after unfortunately, Have had an issue with the bike and have no real dialogue except initiated from myself. Still waiting as to when it’s going to be picked up.
Kevin Turner the sales person was very knowledgeable and helpful throughout the purchase
process

Reply from Lings - Powersports Harleston
I took my Husqvarna Svartpilen for its first annual service at Lings Harleston.
Booking the service was easy and on the day of the service I was kept updated on progress. The service points were explained to me afterwards and I had a follow-up call a few days later to check all was well.
Good service overall.

Reply from Lings - Powersports Harleston

Reply from Lings - Powersports Harleston
Sam looked after my needs from start to finish and was vey knowledgeable.
Nothing was to much trouble

Reply from Lings - Powersports Harleston
Very helpful and pleasant attitude at Harleston and Watton 😊

Reply from Lings - Powersports Harleston
Lings motorcycles were a pleasure to deal with. Salesman was very helpful. Explained everything, kept in contact to deliver bike. Delivered on time. Will be using lings again in the future.

Reply from Lings - Powersports Harleston
All dealings with Lings have been fantastic. I have purchase accessories online previously and this time a bike for my grandson.
Without going into detail during the time I reviewed purchasing the vehicle and actual purchase, I suffered quite a severe medical condition which placed me in hospital.
Kevin T. from Lings has been brilliant and very understanding and kept me in the loop during each element of purchase and delivery stages. I would not hesitate to purchase again from them.
It is very refreshing to come across good customer services as it is not always a given these days.
Looking forward to my delivery and the many happy hours it will bring my grand children in the future.
Mark

Reply from Lings - Powersports Harleston

Reply from Lings - Powersports Harleston
Very good customer service. Kevin was easy to deal with and very pleasant. Very happy with my purchase.

Reply from Lings - Powersports Harleston
Bought a Honda mower, quick delivery, a good price and excellent service from Zeb with an aftersales query.

Reply from Lings - Powersports Harleston
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