Lings - Powersports Harleston Reviews 

270
TrustScore 4.5 out of 5

4.6

Mendham Lane 55, IP20 9DW Harleston, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It was my first time buying real motorcycle, and first time second hand too. Kevin made everything smooth and easy for me, even organised pick up from station (I decided to collect it). Motorcycle is... See more

Company replied

Rated 5 out of 5 stars

Super easy experience buying a new bike from Kings! Great service, had everything ready ahead of time and handover was bliss. Many thanks to the team and Joe for all their help!

Rated 5 out of 5 stars

Really decent dealer for motorcycles. Every email answered within 30 min - 1 hour ( by Kevin sales manager) really appreciate that I think it's really important for customer. Bike delivered on time, g... See more

Company replied

Rated 5 out of 5 stars

I took a punt and bought a bike on line. Customer service at Harleston could not have been better. Well informed staff helpful attitude and available. My phone calls were always answered promptly and... See more

Company replied


Company details

  1. #12 of 19 best companies in Motorbike dealer
  2. #44 of 96 best companies in Bicycle Shop
  3. #24 of 40 best companies in Motorcycle Equipment Store
  4. #29 of 47 best companies in Motorcycle shop
  5. #1 of 4 best companies in Triumph motorcycle dealer
  6. #2 of 9 best companies in Second-hand Motorcycle Dealer

Written by the company

Lings Motor Group based in East Anglia - Main Dealers in the UK for Hyundai, Triumph, KTM, Husqvarna, GasGas & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Mendham Lane 55, IP20 9DW, Harleston, England, United Kingdom

  • 01379851090

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.6

Excellent

TrustScore 4.5 out of 5

270 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(270)

489 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honda CRF300L

Placed my order in November 2021 expecting a long wait. Collected my bike at the being of March, exactly when I wanted it really, I was even offered a cancellation in between but wanted to wait for the new registration and better weather.
Salesman, Kevin Turner, was informative and helpful from start to finish so all in all I’m very happy with the service I received from Lings Honda.

19 March 2022
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Reply from Lings - Powersports Harleston

Thanks for your wonderful 5 star review, Andrew! ⭐️

Rated 5 out of 5 stars

Buying a Fireblade

Great customer communication.
Friendly service.
Awaiting to see how support will be if and when needed.
5 star service so far. : )

14 March 2022
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Reply from Lings - Powersports Harleston

Thanks for your wonderful 5 star review, Daren! ⭐️

Rated 5 out of 5 stars

Kevin is a legend!

Kevin was very quick with correspondence. He filmed a video of the bike in question and send me the link. The video addressed me and my questions. He was very patient and tolerated all of my questions.

Couldn't ask for a better service

14 March 2022
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Reply from Lings - Powersports Harleston

Thanks for your wonderful 5 star review, Ahmed! ⭐️

Rated 4 out of 5 stars

Sale went through pretty smoothly…

Sale went through pretty smoothly however there were a few problems over getting hold of spare indicators which took much longer than expected and when pick up time arrived it was problematic to sort out the road tax paperwork...luckily the local post office was still open (just) and the staff at ling's ran me down there. Overall very good but the 2 points raised knock it down one star

7 March 2022
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Reply from Lings - Powersports Harleston

Thanks for your wonderful feedback Ben, enjoy your awesome R1200 GS!

Rated 5 out of 5 stars

Excellent service

I contacted the Harleston branch on Monday this week to enquire about arranging a service / repair on my Honda Generator which was difficult to start. The advice and guidance around the options and pricing from Pippa) was first class and my generator was booked in for the following day. The work was carried out within the timescales advised and for the price quoted. Highly recommended and a level of service that I wish was available in all walks of life. Well done Lings at Harleston. 👍👌

24 February 2022
Unprompted review
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Reply from Lings - Powersports Harleston

Thanks for your wonderful 5 star review, David! ⭐️

Rated 5 out of 5 stars

Great service

Great service
Great knowledge
Friendly and helpful staff
Thanks Bob my new bike is outstanding

14 February 2022
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Reply from Lings - Powersports Harleston

Thanks for your wonderful 5 star review, Wendy! ⭐️

Rated 5 out of 5 stars

Excellent Service

Great Service from Bob - a pleasure to deal with.

9 February 2022
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Reply from Lings - Powersports Harleston

Thanks for your wonderful 5 star review, Keith! ⭐️

Rated 5 out of 5 stars

Just bought an ex demonstration bike…

Just bought an ex demonstration bike from Lings. Great friendly service. No hard sell tactics. Just gave me the facts and answers to questions I asked. Will be back when I buy the next bike.

8 February 2022
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Reply from Lings - Powersports Harleston

Thanks for your wonderful 5 star review, Kevin! ⭐️

Rated 1 out of 5 stars

Beware

I rarely leave reviews, however, I felt I needed to share my experience a warn potential buyers about purchasing from this Honda dealership without first visiting the showroom and inspecting the motorcycle.
I saw the bike advertised on line and from the photos it looked to be in good condition, only a few years old with 11k miles.
A deal was struck and 3 weeks later the bike was delivered.
To my horror Lings had not been accurate in there description and the bike was in very poor condition. It had not been cleaned and had such heavy corrosion from abuse that the paint had flaked of the frame and center stand. A bodged effort had been in some place by poorly dobbing on paint. The rear wheel was heavily corroded and in my opinion needed replacement.
I was shocked a main dealer would try to even sell such a bike.
The bike was returned and to their credit I recieved a full refund.
Beware view before you buy with this seller.

3 February 2022
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Reply from Lings - Powersports Harleston

Thanks for your feedback Kim. We're sorry your experience with us has not met our usual high standards.

As per our Terms and Conditions, upon receipt of the bike you are welcome to reject the bike and receive a full refund.

If you would like to discuss this further, please email customercare@lings.com.

Rated 5 out of 5 stars

Fully Satisfied

Great, friendly staff making me feel welcome and comfortable asking questions.
Special thanks to Ian and Rob for sorting out my brand new 2022 CB500X! And of course the mechanics who put it together!

31 January 2022
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Reply from Lings - Powersports Harleston

Thanks for your wonderful 5 star review, Harry! ⭐️

Rated 4 out of 5 stars

Robert the sales representative was…

Robert the sales representative was great. Not sure if it’s his boss being a bit painful or just the wheels of a big company, but it could have been easier but thanks Robert

29 November 2021
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Reply from Lings - Powersports Harleston

Thanks for your feedback Richard. We'll make sure to pass your comments onto Bob and the team.

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