Lings - Powersports Norwich Reviews 

98
TrustScore 4.5 out of 5

4.7

Unit 1 White Lodge Business ParkHall Road, Hall Road, NR4 6DG Norwich, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I purchased a two year old KTM Super Adventure from Lings Norwich. Unfortunately, I had to wait x6 weeks for all the additional parts I ordered eg Top box, heated seat, End can to be delivered and f... See more

Company replied

Rated 5 out of 5 stars

Having had a bad experience at Watton a few years ago I was really apprehensive about using Lings again. Arron at the Norwich branch has put that all right. He has gone the extra mile even on his... See more

Company replied

Rated 5 out of 5 stars

This was my first experience of purchasing a bike from Lings and the service was excellent. I purchased a KTM from Lings Norwich branch and delt with Sam Harper who was very helpful with my trade in a... See more

Company replied

Rated 5 out of 5 stars

This is the third bike I’ve purchased from Lings since 2019 and I had vowed to never go back, however my recent experience could not of been any better. Sam Harper who dealt with was spot on and a... See more

Company replied


Company details

  1. #12 of 19 best companies in Motorbike dealer
  2. #43 of 94 best companies in Bicycle Shop
  3. #24 of 40 best companies in Motorcycle Equipment Store
  4. #29 of 47 best companies in Motorcycle shop
  5. #1 of 4 best companies in Triumph motorcycle dealer
  6. #2 of 9 best companies in Second-hand Motorcycle Dealer

Written by the company

Lings Motor Group based in East Anglia - Main Dealers in the UK for Hyundai, Triumph, KTM, Husqvarna, GasGas & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Unit 1 White Lodge Business ParkHall Road, Hall Road, NR4 6DG, Norwich, England, United Kingdom

  • 01603985000

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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Replied to 50% of negative reviews

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4.7

All reviews

(98)

468 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lings part exchange experience.

I traded my S1000rr against a KTM 1290GT. The service I received was perfect. Bike delivered clean with new tyres and mileage, paperwork and in the condition discussed. The delivery driver was polite and professional and on time with a courtesy call ehen near. The log book arrived as discussed bike MOT and service history correct. I would recommend Lings to anyone. Katherine was very quick to respond to queries and re-assuring as payment was made in advance, but she supplied a good video of the bike to reassure me. She took many calls and always returned my calls. She was always polite.

18 November 2024
Unprompted review
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Sam was a brilliant salesman

Sam was a brilliant salesman, great customer service and communication throughout. Highly recommended.

6 January 2025
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

New bike purchase

Bought a '24 250 excf the whole process was made easy with the communication with Sam who was very helpful.

4 December 2024
Unprompted review
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Would highly recommend

Great deal on KTM Duke 125 and great customer service from Sam. Didn't try pushing for add-ons etc which always goes down well with me. Biked packed up on a pallet and sent to me in Scotland at very reasonable cost with tracking info and arrived just a few days later.

16 December 2024
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Reply from Lings - Powersports Norwich

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Excellent service and experience

Excellent service and experience, helpful to ensure the right product was purchased

9 December 2024
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Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great Service

Very easy to purchase new motorbike and trade in present bike online. Sales executive very helpful making the transaction trouble free. I was kept updated throughout process. Delivery of new bike and collection of old bike was arranged and carried out a few day’s later.
Great company to do business with.

25 November 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Ktm duke 790

Very easy, no problems, dealt with Kate who answered all my questions and the whole purchase went without a hitch from start to finish.

19 November 2024
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Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. I highly recommend Lings Powersports

19 November 2024
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Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Duke GT

Helpful and knowledgeable.

4 November 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Brilliant service kept me informed…

Brilliant service kept me informed about bike and very helpful staff.

21 October 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

KTM Super Adventure 1290Originally went to look at a second…

Originally went to look at a second hand ktm super adventure but was quite surprised at how affordable a brand new bike was !
Kate has been a superstar in finding me the deal I wanted and is really knowledgeable about the bikes they are selling. At no point was there any push to buy anything which is really nice. And always the offer of a coffee.

4 November 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

KTM 690 SMC R

Many thanks to Sam and the rest of the team! From start to finish it’s been a really good experience purchasing a bike from Lings in Norwich! Would highly recommend,Sam was really helpful and kept me informed throughout! Really pleased with the bike!

21 October 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

The personal video of the bike

The personal video of the bike and the explaination of the handover was excellent. Bike was clean and ready to collect.

23 September 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

790 adventure

Excellent customer service, they really can't do enough to help.

Would recommend to everyone

I had never considered KTM due to after sale service by a previous dealer ship.

But due to the staff knowledge and willingness to help, I'm now a proud owner of a new 790 Adventure.

Thanks again

16 September 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Great service again and Thank you Edd…

Great service again and Thank you Edd at Norwich looking forward to get my Gas Gas e-bike.

16 September 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly

9 September 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Brilliant Experience When Buying A New KTM

Having been let down by other franchised motorcycle dealers in East Anglia with really poor experiences when trying to enquire about bikes (over the phone and in person) I decided to pop into Lings KTM in Norwich. On my first visit, Kate was brilliant with me and took the time to answer all of my queries. On my second visit I took out a 790 Adventure for a test ride, which I loved.

I ended up ordering a brand new 790 Adventure, and cancelling test rides on other brands. This was mostly down to the experience that I had with Kate in Norwich.

Refreshingly different to rival dealers in the area

2 August 2024
Unprompted review
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Nice bike

Nice bike. Good contact. Overall great experience.

13 August 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

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