Lings - Powersports Norwich Reviews 

98
TrustScore 4.5 out of 5

4.7

Unit 1 White Lodge Business ParkHall Road, Hall Road, NR4 6DG Norwich, England, GB


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Rated 5 out of 5 stars

I purchased a two year old KTM Super Adventure from Lings Norwich. Unfortunately, I had to wait x6 weeks for all the additional parts I ordered eg Top box, heated seat, End can to be delivered and f... See more

Company replied

Rated 5 out of 5 stars

Having had a bad experience at Watton a few years ago I was really apprehensive about using Lings again. Arron at the Norwich branch has put that all right. He has gone the extra mile even on his... See more

Company replied

Rated 5 out of 5 stars

This was my first experience of purchasing a bike from Lings and the service was excellent. I purchased a KTM from Lings Norwich branch and delt with Sam Harper who was very helpful with my trade in a... See more

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Rated 5 out of 5 stars

This is the third bike I’ve purchased from Lings since 2019 and I had vowed to never go back, however my recent experience could not of been any better. Sam Harper who dealt with was spot on and a... See more

Company replied


Company details

  1. #12 of 19 best companies in Motorbike dealer
  2. #43 of 94 best companies in Bicycle Shop
  3. #24 of 41 best companies in Motorcycle Equipment Store
  4. #29 of 47 best companies in Motorcycle shop
  5. #1 of 4 best companies in Triumph motorcycle dealer
  6. #2 of 9 best companies in Second-hand Motorcycle Dealer

Written by the company

Lings Motor Group based in East Anglia - Main Dealers in the UK for Hyundai, Triumph, KTM, Husqvarna, GasGas & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Unit 1 White Lodge Business ParkHall Road, Hall Road, NR4 6DG, Norwich, England, United Kingdom

  • 01603985000

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.7

All reviews

(98)

468 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kate was brilliant From start to…

Kate was brilliant From start to finish. Would recommend lingd Norwich to everyone 👍

2 July 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

We will ensure your kind words are passed on to Kate!

Rated 5 out of 5 stars

Great service…

Great service from Kate who was really helpful and kept in touch well. Very happy with the service.

15 July 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Helpful and informative

Customer service in store and over the phone was both fantastic. There was constant contact between myself and Sam over the phone who helped me go through the process of reserving a bike and what will happen and overall Really helpful. Katie in store was so nice at helping me through the whole process of signing everything over into my name, explaining everything to me, as well as answering any questions I had. Gave me time to think about my purchase and made sure I was happy with everything before we continued. They followed up with a phone call every week for a few weeks to make sure everything was still ok and if there was any problems they could help with. Really great experience, would recommend and shop from again, thanks again Lings x

29 June 2024
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Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

We will be sure to pass your kind words on to Sam & Katie.

Rated 4 out of 5 stars

Overall experience was good

Overall experience was good. Sales team were friendly, knowledgeable and not pushy.
Only slight niggle was that options I had ticked were not on the bike when I picked it up. This was soon rectified though the next day.

17 June 2024
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Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Friendly

Friendly , professional people, and Ed knows his stuff.
Can and have recommended .

17 June 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thanks for your fantastic 5-star review! ⭐️

Rated 5 out of 5 stars

great service really nice team to deal…

great service really nice team to deal with when purchasing my bike

4 June 2024
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Reply from Lings - Powersports Norwich

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Great service.

Great customer service. No fuss, nice and easy.

4 June 2024
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Reply from Lings - Powersports Norwich

Thanks for your fantastic 5 star review! ⭐️

Rated 5 out of 5 stars

I knew i wanted to buy a new ktm so no…

I knew i wanted to buy a new ktm so no problem there but kevin at the dealership was spot on with his help and kept it nice and easy for me. A great transaction.

4 June 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Superb service. Friendly and knowledgable staff.

This was my second motorcycle purchase from Lings Powersports. My first bike was my dream bike, a KTM Superduke 1290r which I purchased in February 2024.
Unfortunately I just couldn't get on with the Superduke from an ergonomic point of view. I therefore decided to take out a 1290 super adventure for a test ride. Process of booking this and going out was dead simple and hassle free. Knew I was on the right bike within the hours so decided to trade the Superduke in for a 1290 super adventure instead.
Trade in value offered on an 3 month bike was pretty hard to take, but that’s the nature of the beast with VAT etc and my own fault.
However, Ian the manager went above and beyond my expectations to help me out with a deal on the super adventure with accessories and tech packs etc which really made me feel much happier. Superb dealership. Every member of staff I have interacted with has been professional and knowledgeable. Communication has been on point throughout via email or telephone.

Hand over experience of the Superduke and collection of the Superadventure was smooth. Everything was explained to me and all my questions were answered very well by Jamie.

KTM use the KTM connect app to manage everything to do with their bikes and here you can find navigation, service records and maintenance manuals. Really easy to use.

Hands down the best main dealer experience I’ve had to date and I’ve had BMW, Harley, Yamaha, Honda and Suzuki motorcycles over the years. Would highly recommend it to anyone, even if you aren’t buying, pop in for a coffee and a chat and check out a showroom full of lovely bikes from KTM, GasGas and Husqvarna to gush over.

20 May 2024
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Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Ian (baker)

Ian, Jamie and everyone in sales/ after sales were fantastic when dealing with the purchase of a new superduke. From Product info, finance options and additional parts, any questions I had, they knew or found the answer to! Will certainly be back to buy more soon.

Thanks guys!

29 April 2024
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Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Helpful and friendly service

Helpful and friendly service.
The process of trading my old bike in for a newer model was straightforward and stress free.

18 March 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

KTM 390

Great service from arranging a test ride to part exchanging my motorcycles and getting my new motorcycle delivered to me. It was so easy. Thanks to Steve Jones Sales Executive for lings of Norwich i will definitely be using them again.

4 March 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

All round good experience

All round good experience , can't fault the staff at lings powersport norwich. Always welcomed with a cup of tea , and always seemed happy to have a chat and answer any questions . Was a pleasure dealing with Ian when trading in and purchasing my new bike . Many thanks

22 January 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

5 Star Experience at 'Lings'...

All staff at 'Lings' have been exceptional throughout, especially Steve Jones who was very attentive at all times!! Great facilities, great hospitality & great motorcycles!! Would therefore highly recommend 'Lings' for your next KTM or Husqvarna motorcycle purchase....

5 February 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

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