Had a great experience getting my new Triumph Tiger Sport 660. What a fantastic bike! Jono and Alex were great to deal with and helped with all aspect during the purchase. Regular contact and updates... See more
Company replied
Location
Switch locationUnit 1, Oak Industrial Park, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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See what reviewers are saying
Nice showroom, bikes available to test ride, bikes to buy, second hand or new. Excellent staff who are passionate about their brand. Buying was a positive experience, professional, simple, while secur... See more
Company replied
Very friendly staff no hard sell and sorted me out with clear prices with no hidden extras And delivery service was first class driver very friendly and informative
Company replied
The sales guy Kevin was really good, got back to me asap when I asked a question, answered all my queries, couldn’t ask for more.
Company replied
Company details
- #12 of 19 best companies in Motorbike dealer
- #44 of 95 best companies in Bicycle Shop
- #24 of 40 best companies in Motorcycle Equipment Store
- #29 of 47 best companies in Motorcycle shop
- #1 of 4 best companies in Triumph motorcycle dealer
- #2 of 9 best companies in Second-hand Motorcycle Dealer
Written by the company
Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
Lings Powersports - Family owned & run since 1913.
Written by the company
- Trusted by our Customers and respected by our Competitors.
- Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.
Contact info
Unit 1, Oak Industrial Park, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, United Kingdom
- 01371512022
Rider-approved Motorcycle Dealer Group
4.6
Excellent
401 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Reply from Lings - Triumph Essex
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️
From the online enquiry to the handover…
From the online enquiry to the handover of my new bike the process was simply smooth and perfect, no complications whatsoever and my new bike is just awesome, can't wait to return for my running in service.
23 September 2024
Reply from Lings - Triumph Essex
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
very good
very good , friendly helpful, but why does it have to. Why is it so expensive for a simple annual service , fluids and consumables don’t cost that much !
23 September 2024
Unprompted review
Reply from Lings - Triumph Essex
Thank you so much for taking the time to share your experience Paul, please don't hesitate to get in touch in the future.
Triumph Tiger XCa 800 Purchase
Polite and informative staff with good communications throughout.
23 September 2024
Reply from Lings - Triumph Essex
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Great service from all the guys at…
Great service from all the guys at Lings in Great Dunmow.
16 September 2024
Reply from Lings - Triumph Essex
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Very helpful staff
The Triumph Bonneville T120 that Lings sold me turned out to have no MOT. LIngs were very apologetic and agreed to collect the bike, MOT it and return it to me. I found all of the staff very friendly, professional and helpful.
9 September 2024
Reply from Lings - Triumph Essex
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
Great service friendly professional…
Great service friendly professional staff , I would recommend to anyone to use dunmow triumph , thank you for your service kind regards mr Kenneth hadley.
6 September 2024
Unprompted review
Reply from Lings - Triumph Essex
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Good customer service delivery driver…
Good customer service delivery driver was very helpful
2 September 2024
Reply from Lings - Triumph Essex
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️
Bit old school
Bit old school. Made me feel like the customer, and they did everything they could to ensure everything went as smoothly as possible. They were also open and honest, so any questions were addressed and dealt with.
2 September 2024
Reply from Lings - Triumph Essex
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
Gt dunmo
Bought a used bike didn’t notice the rear tyre was slightly squared off but they are going to replace it, GOOD service
19 August 2024
Reply from Lings - Triumph Essex
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Josh was amazing very helpful and…
Josh was amazing very helpful and friendly company rate him highly enough. 10/10
27 August 2024
Reply from Lings - Triumph Essex
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️
Professional and friendly company
I took out a demo bike which was made accessable straight away. All questions I had were answered. The sales rep Adam French couldn't have been more helpful along with the other members of the team. They were friendly and professional. Went on to purchase a new Triumph from them.
13 August 2024
Reply from Lings - Triumph Essex
Thank you for your 5-star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Nice friendly staff to ask questions…
Nice friendly staff to ask questions before and after sale.
19 August 2024
Reply from Lings - Triumph Essex
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Great company..
Great company... made my online buying experience fantastic. Great communication and couldn't have done anything more for me I would consider my next bike from them if this is anything to go by..
29 July 2024
Reply from Lings - Triumph Essex
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Reply from Lings - Triumph Essex
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
I called in for a diagnostic check.
I called in for a diagnostic check on my Thruxton r and couldn’t be more happy with the service I received. From the moment I walked through the door until the moment I left the customer care I received was top drawer.
7 August 2024
Unprompted review
Reply from Lings - Triumph Essex
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
Straightforward, easy and quick.
My experience was very good. "Josh" the salesman that dealt with me at Dunmow was very friendly, cheerful and helpful. A cup of tea and being offered a seat is a small thing but makes the customer feel valued. Have been to other dealerships in past that leave you ignored. The trade in was was quick ( maybe I undervalued my trade in ? Lol .. ) but I got what I expected going in. The test ride was immediate with everything being explained regarding controls. Happy to recommend Lings at Dunmow to others.
5 August 2024
Reply from Lings - Triumph Essex
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
We will be sure to pass your brilliant feedback to Josh!
As always great service from Lings…
As always great service from Lings Dunmow on my new Triumph
5 August 2024
Reply from Lings - Triumph Essex
Thanks for your fantastic 5 star review! ⭐️
Expensive servicing.
All went well with the service on my Tiger 660. With just under 2200 miles covered, I felt that an oil change and New filter and a check over the bike,a bill of £289 was very expensive, as it is advised as a bike that has cheap running costs and service bills.
31 July 2024
Unprompted review
Reply from Lings - Triumph Essex
Thanks for your feedback Mr Pollitt!
We understand your concerns about the cost of the service, especially given the reputation of the Tiger 660 for its affordability in maintenance.
Please be assured that our service pricing, including parts and labor, is in line with the manufacturer's guidelines to ensure the highest standards of quality and reliability for your bike. The cost you mentioned covers not only the parts used, such as high-grade oil and filters, but also the expert labor of our technicians who are specially trained to handle the specifics of models like yours. These services are crucial for maintaining the performance, safety, and longevity of your motorcycle.
We are committed to offering our customers the best service possible and ensuring that each bike is handled with great care and expertise. If you have any further questions or need more details about your service charges, please feel free to reach out. We're here to help!
Thank you for choosing us for the care of your Tiger 660, and we look forward to serving you again.
Very disappointing
I am in the market for a new motorcycle and have decided on a Triumph Tiger 1200 GT Pro. I called Lings Essex after a friend of mine recommended them, having bought a Tiger 900 from there earlier this year. We arranged for a meet and test ride at 13:30 the following day. I was a little late getting away from work so tried to call to advise I would be a few minutes late. Despite the phone ringing for over a minute, no one answered. I tried to cal again 40 mins later and again, despite me leaving the phone ringing for over a minute, no one answered. I arrived and no one greeted me. A guy was moving motorcycles around in the back of the store so I approached him - he made no attempt to approach me. It turns out the sales person I had arranged with was with a customer (even though he was expecting me???) so this other guy took all my details/ licence etc and arranged the test ride. I signed the electronic document and he went off to find the key. At this point 'my guy' introduced himself. All this could be excusable, but it turns out the bike was not there! The test ride had been arranged 24 hours earlier and we went through the process when I arrived. I was told "the director had taken it for the day". I was fuming, I had driven 90 minutes and taken a half days annual leave. I am an affluent man in my 50's and have the funds available for a new bike. This is appalling customer service
24 July 2024
Unprompted review
Reply from Lings - Triumph Essex
Dear Alan,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your disappointing experience at our dealership.
We have attempted to reach you via phone to discuss this matter further and to address your concerns personally. Unfortunately, we have been unable to connect with you so far.
We value your feedback and would like the opportunity to make things right. Please contact us at your earliest convenience so we can discuss your recent visit and ensure that your future experiences with us are much improved.
Sincerely,
Lings Essex
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