Linthorpe Beds Reviews 

1,840
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 734 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly store staff for providing exceptional guidance without any pushy sales pressure during their visits. Consumers also love the comfortable mattresses and the smooth, efficient delivery service, noting that delivery teams arrive on time, assemble the furniture, and remove all packaging. However, some people mentioned minor product issues, such as receiving damaged components, broken parts, or items with unexpected defects that required prompt replacements. Reviewers genuinely appreciated how quickly the customer support team handled these rare inconveniences to resolve the situation very satisfactorily.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, extensive product... See more

Product

Customers report great satisfaction with the product, highlighting excellent quality, comfort, and affordable... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrival times and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional staff and helpful... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standard and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We just bought two custom made three inch memory mattress toppers to make our campervan bed more comfortable. Craig was extremely helpful and gave us suggestions as to what would be our best option. H... See more

Company replied

Rated 5 out of 5 stars

Very attentive service. Lots of help in the store choosing the right mattress with no rush. Delivery on the date agreed and really friendly and helpful drivers. Overall the experience you want whe... See more

Company replied

Rated 5 out of 5 stars

Welcoming and knowledgeable. We were guided to the beds to suit our needs after showing an interest in what was important to us. We were kept up to date about delivery. Having received our bed a few d... See more

Company replied

Rated 5 out of 5 stars

We bought a bed from Linthorpe Beds 3 years ago and were so impressed with the company and the bed, that we didn’t hesitate to return when needing another bed. We experienced excellent customer servic... See more

Company replied


Company details

  1. #28 of 115 best companies in Bed shop
  2. #56 of 227 best companies in Bedroom furniture shop
  3. #21 of 86 best companies in Mattress Shop

About Linthorpe Beds

Written by the company

Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk

Shop our favourite brands

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Why shop with us

✅ Linthorpe Beds have been trading for over 30 years!

✅ Transactions Handled Securely

✅ Free delivery available nationwide (UK Mainland)

✅ Pay securely in three interest-free payments using PayPal Pay in 3


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(1,840)

690 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

DOUBLE BED

Nice lads and nothing was a bother

28 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your lovely review!

We’re delighted to hear you found the team friendly and helpful, and that nothing was too much trouble. It’s great to know you received such a positive and easy-going service.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your lovely review!

We’re delighted to hear you received such a swift response and found our staff amazing. It’s great to know you had such a positive experience with the team.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Absolutely fantastic beds and superb service

From walking through the door at Linthorpe Beds Portrack and seeing the vast array of beds to choose from, I knew we were in the right place. Then we met Craig who is one of the nicest, non pushy but extremely knowledgeable experts on beds I’ve ever met. He guided us through the choices, taking into account our needs and budget and we purchased two beds. They arrived today and were put together by the extremely competent and friendly bed builder crew and the beds are absolutely fantastic and I mean amazing. The quality of both beds are incredible and the quality of finish is beautiful. I wish to thank Craig and all the staff involved and say that I would have no hesitation in recommending Linthorpe Beds to others because the service has been superb. Absolutely brilliant from start to finish.

13 August 2026
Unprompted review
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Eric,

Thank you for your absolutely fantastic review!

We’re delighted to hear you had such a brilliant experience from start to finish, from visiting our Portrack store to receiving your two new beds. It’s wonderful to know the wide choice available helped you feel you were in the right place.

A special thank you for your kind words about Craig. We’re so pleased to hear he was knowledgeable, helpful and took the time to understand your needs and budget without any pressure. We’ll be sure to pass your fantastic feedback on to him.

It’s also great to hear our bed-building team provided a friendly and professional service and that you’re so impressed with the quality and finish of both beds. We really appreciate your recommendation and your kind words about the whole team.

Thank you again for choosing Linthorpe Beds — we hope you enjoy your amazing new beds for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Thankyou

Lovely staff.
Delivery of new mattress and removal of old one went smoothly.
Thank you.

12 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Gary,

Thank you for your lovely review!

We’re delighted to hear you found our staff so friendly and that the delivery of your new mattress, along with the removal of your old one, went smoothly.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds. We hope you enjoy many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

The staff were really helpful assisting…

The staff were really helpful assisting us to find the best and affordable mattress that would suite us. Happy with the results

11 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Gary,

Thank you for your lovely review!

We’re delighted to hear our team were so helpful in finding a mattress that suited both your needs and your budget. It’s great to know you’re happy with the result.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds. We hope you enjoy many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very helpful polite and good humour…

Very helpful polite and good humour too 👍

11 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Nigel,

Thank you for your lovely review!

We’re delighted to hear you found our team helpful, polite and good-humoured. It’s great to know you received such a friendly and positive service.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Good quality, quick delivery

Good quality, quick delivery . Highly recommended.

27 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Naresh,

Thank you for your lovely review!

We’re delighted to hear you’re pleased with the quality of your purchase and that your delivery arrived quickly.

We really appreciate your recommendation and thank you for choosing Linthorpe Beds. We hope you enjoy your new purchase for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

very polite and helpful from all…

very polite and helpful from all members of staff including the delivery men,extremely friendly.Great service,thank you.

25 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Susan,

Thank you for your wonderful review!

We’re delighted to hear you found all our staff polite, helpful and extremely friendly, including our delivery team. It’s great to know you received such a positive experience from start to finish.

We really appreciate your kind words and thank you for choosing Linthorpe Beds. We’ll be sure to share your feedback with the team!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Friendly service

Friendly service , and delivery was in time.

9 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your lovely review!

We’re delighted to hear you received friendly service and that your delivery arrived right on time.

We really appreciate your feedback and hope you enjoy your new purchase. Thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great salesmanship

Great salesmanship, delivery was perfect,

9 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Yvonne,

Thank you for your lovely review!

We’re delighted to hear you were impressed with the service from our sales team and that your delivery was perfect.

We really appreciate your feedback and hope you enjoy your new purchase. Thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Heather,

Thank you for your fantastic review!

We’re delighted to hear you had an excellent experience from start to finish. We really appreciate you taking the time to share your feedback and thank you for choosing Linthorpe Beds.

We hope you enjoy your new purchase and many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great sales service delivery everything…

Great sales service delivery everything was easy and amazing quality

9 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your fantastic review!

We’re so pleased to hear you received great service from our sales team and that the delivery process was easy and straightforward.

It’s wonderful to know you’re also impressed with the quality of your purchase. We really appreciate your feedback and hope you enjoy many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great service

Great service, products and prices. Delivery was excellent as well and all set up for us.

26 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Paul,

Thank you for your lovely review!

We’re delighted to hear you were pleased with our service, products and prices, and that your delivery experience was excellent too.

It’s great to know everything was set up for you and the whole process was nice and easy. We really appreciate your feedback and hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Have used Linthorpe beds many times. Outstanding service, so professional with excellent staff. Fab customer service and would highly recommend.

25 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your fantastic review!

We’re delighted to hear you had such a brilliant experience from start to finish. As a returning customer, your continued support really means a lot to us, and we’re so pleased our team once again provided the outstanding, professional service you’ve come to expect.

Thank you for your kind words and for recommending Linthorpe Beds. We truly appreciate your continued support and look forward to welcoming you back again in the future!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

My bed was delivered before I expected…

My bed was delivered before I expected it to arrive

25 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Keith,

Thank you for your lovely review!

We’re delighted to hear your new bed arrived even sooner than you expected. We know how exciting it is to receive a new bed, so it’s great to know we were able to get it to you ahead of schedule.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy many comfortable and restful nights on your new bed!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Kept in the loop from order to delivery. Friendly and professional.

8 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Mark,

Thank you for your fantastic review!

We’re delighted to hear you had an absolutely brilliant experience and were kept fully informed from placing your order right through to delivery.

It’s also wonderful to know you found our team friendly and professional. Providing clear communication alongside excellent service is something we take great pride in.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Custom made mattress toppers

We just bought two custom made three inch memory mattress toppers to make our campervan bed more comfortable. Craig was extremely helpful and gave us suggestions as to what would be our best option. He kept us informed about the whole process of ordering and delivery. The toppers arrived sooner than the estimated date which was great. They are really comfortable. I would definitely recommend LinthorpeBeds.

29 August 2026
Unprompted review
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Sheila,

Thank you for your fantastic review!

We’re delighted to hear Craig was so helpful in finding the best option for your campervan bed and took the time to understand what would work best for you. We’re also pleased that he kept you well informed throughout the ordering and delivery process.

It’s great to know your custom-made memory foam toppers arrived earlier than expected and, most importantly, that they’ve made your campervan bed much more comfortable!

We’ll be sure to pass your kind words on to Craig. Thank you for your recommendation and for choosing Linthorpe Beds. We hope you enjoy many comfortable nights away in your campervan!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very good service hassle free staff…

Very good service hassle free staff very helpful

7 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Susanne,

Thank you for your lovely review!

We’re delighted to hear you received very good service and found the whole experience hassle-free. It’s also wonderful to know our team were so helpful throughout.

Providing friendly, efficient service and making the whole process as easy as possible is something we take great pride in.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very attentive service

Very attentive service. Lots of help in the store choosing the right mattress with no rush. Delivery on the date agreed and really friendly and helpful drivers. Overall the experience you want when making sic an important purchase

3 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Jerry,

Thank you for your fantastic review!

We’re delighted to hear you received such attentive service and that our team took the time to help you find the right mattress without making you feel rushed or pressured. We understand that choosing a mattress is an important decision, so it’s wonderful to know you had the time and support you needed.

It’s also great to hear your delivery arrived on the agreed date and that our drivers were so friendly and helpful.

Thank you for taking the time to share your experience. We really appreciate your kind feedback and are delighted that we provided the experience you’d want when making such an important purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

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