Linthorpe beds and its staff in Darlington were excellent from the first and second visit to look at, try and ask questions on the bed for our new home. Deliver was super efficient and the guys assemb... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As soon as I walked into the shop with my little boy the staff made me feel welcome. There was no pushy sales pitches just helpful and pleasant. Ordered our beautiful new bed and it came within the ti... See more
Company replied
My husband and I decided to purchase a super-king sized bed. We were going to shop around a compare prices but all that wasn’t necessary. Linthorpe was the first place we looked and we had to look no... See more
Company replied
Fab customer service here in particular Craig who was super helpful throughout, from my initial query through to dealing with a problem when the bed was delivered. Headboard arrived damaged (not thei... See more
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Company details
- #26 of 115 best companies in Bed shop
- #53 of 228 best companies in Bedroom furniture shop
- #18 of 85 best companies in Mattress Shop
About Linthorpe Beds
Written by the company
Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk
Shop our favourite brands
Why shop with us
✅ Linthorpe Beds have been trading for over 30 years!
✅ Transactions Handled Securely
✅ Free delivery available nationwide (UK Mainland)
✅ Pay securely in three interest-free payments using PayPal Pay in 3
Contact info
Lustrum Avenue, TS18 2RB, Stockton-on-Tees, United Kingdom
- 01642 613684
- sales@linthorpebeds.co.uk
- linthorpebeds.co.uk
4.8
Excellent
2k reviews
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Replied to 100% of negative reviews
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Excellent service.
Warm greeting on entering the shop, excellent guidance from Kalim and clear information regarding purchase, delivery, etc.
26 June 2026
Reply from Linthorpe Beds
Hi Bob,
Thank you for your wonderful review!
We’re delighted to hear you received such a warm welcome when you visited our showroom and that Kalim provided excellent guidance throughout your purchase.
It’s great to know that all the information regarding your purchase and delivery was clear and helpful, making the whole process straightforward and enjoyable.
We’ll be sure to pass your kind words on to Kalim, who will be delighted to hear your feedback.
Thank you for choosing Linthorpe Beds. We truly appreciate your support and hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Staff instore very helpfull
Staff instore very helpfull, when the bed was delivered the drivers were also very helpfull
25 June 2026
Reply from Linthorpe Beds
Hi Suzanne,
Thank you for your lovely review!
We’re delighted to hear that both our in-store team and our delivery drivers were so helpful throughout your experience.
Providing excellent customer service from the moment you visit our showroom through to the delivery of your new bed is something we take great pride in, so it’s wonderful to know this was reflected in your experience.
Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy your new bed!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent service by all
Before purchasing i rang and spoke to a lovely young man who gave me lots of information and answers to the questions i asked and on this i felt assured. I then purchased the item on line and we were kept upto date with the delivery process from the minute i ordered to the actual delivery. The two guys that delivered the item were also very helpful and friendly. The whole process and service was excellent.
24 June 2026
Reply from Linthorpe Beds
Hi Dawn,
Thank you for your wonderful review!
We’re delighted to hear that your experience with Linthorpe Beds was excellent from start to finish. It’s great to know our team member was able to answer all of your questions over the phone, giving you the confidence to place your order online.
We’re also pleased that you found our delivery updates helpful and that you felt well informed throughout the entire process.
It’s wonderful to hear our delivery team were friendly and helpful too, helping to make your experience as smooth and hassle-free as possible.
Thank you for taking the time to share your kind feedback and for choosing Linthorpe Beds. We truly appreciate your support and hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Fab customer service here in…
Fab customer service here in particular Craig who was super helpful throughout, from my initial query through to dealing with a problem when the bed was delivered. Headboard arrived damaged (not their fault) and we had a replacement 24hrs later. The bed is great quality and a decent price. I highly recommend Linthorpe - buy with confidence.
9 May 2026
Reply from Linthorpe Beds
Hi Adele,
Thank you for your fantastic review!
We’re delighted to hear that Craig provided such excellent customer service from your initial enquiry right through to resolving the issue after delivery. We’ll be sure to pass on your kind words to him.
We’re sorry that your headboard arrived damaged, but we’re pleased we were able to arrange a replacement within 24 hours. While issues like this can occasionally happen in transit, we always aim to put things right as quickly as possible.
It’s wonderful to know you’re pleased with the quality of your new bed and that you found it to be great value for money.
Thank you for your recommendation and for your confidence in Linthorpe Beds. Your support means a great deal to us, and we hope you enjoy your new bed for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Great product highly recommended very…
Great product highly recommended very quick delivery and was so easy to order and the quality is to a very high standard.
24 June 2026
Reply from Linthorpe Beds
Hi Kevin,
Thank you for your fantastic review!
We’re delighted to hear you’re so pleased with your purchase and that you found the ordering process quick and easy.
It’s wonderful to know your order was delivered promptly and that you’re impressed with the high quality of the product.
Thank you for your recommendation and for choosing Linthorpe Beds. We truly appreciate your support and hope you enjoy your purchase for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
The salesman was excellent and gave us…
The salesman was excellent and gave us time to check other stores and then came back to purchase the bed no hassle or hard selling
21 June 2026
Reply from Linthorpe Beds
Hi Joyce,
Thank you for your fantastic review!
We’re delighted to hear that our salesperson gave you the time and space to explore your options without any pressure. We believe choosing a new bed is an important decision, and our aim is to provide honest advice while allowing our customers to make the choice that’s right for them.
It’s wonderful to know you felt comfortable returning to purchase your bed and that you appreciated our no hard-sell approach.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new bed for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Good information and this is the…
Good information and this is the second time l have used linthorpe
23 June 2026
Reply from Linthorpe Beds
Hi Linda,
Thank you for your lovely review!
We’re delighted to hear you found the information and advice helpful, and we’re especially grateful that you chose to shop with Linthorpe Beds for a second time.
Repeat customers are the greatest compliment we can receive, and we truly appreciate your continued trust and support.
Thank you for choosing Linthorpe Beds again. We look forward to helping you whenever you need us in the future!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
First class service
First class service, from meeting Craig who was amazing, helping me choose the right mattress. NO hard sale. Very comfortable feeling you are in the right store choosing a bed that you will be sleeping on for a long time. Comfort, Price is so important to everyone.
Fantastic staff from the store to the delivery. OUTSTANDING.
12 June 2026
Reply from Linthorpe Beds
Hi Gail,
Thank you for your fantastic review!
We’re absolutely delighted to hear you received first-class service from start to finish. It’s wonderful to know that Craig made such a positive impression, helping you choose the right mattress with expert advice and a genuine no-pressure approach.
Choosing a bed is an important investment, and we believe every customer should feel comfortable, informed, and confident in their decision. We’re so pleased that this was reflected in your experience.
It’s also fantastic to hear that our delivery team continued that high level of service. We’ll be sure to pass your kind words on to Craig and the rest of the team.
Thank you for your amazing feedback and for choosing Linthorpe Beds.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
enough notice
They gave me enough notice to arrange someone to be there, also put the beds together
8 June 2026
Reply from Linthorpe Beds
Hi Joanne,
Thank you for your lovely review!
We’re delighted to hear that we gave you plenty of notice before delivery, making it easy for you to arrange for someone to be there.
It’s also great to know our delivery team assembled your beds for you, helping to make the whole process as convenient and hassle-free as possible.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent customer service in store and…
Excellent customer service in store and fast delivery, on the day convent to us. Delivery drivers, excellent. Have been shopping here for years and won’t go anywhere else.
20 June 2026
Reply from Linthorpe Beds
Hi Catherine,
Thank you for your fantastic review!
We’re delighted to hear you received excellent customer service in-store and that we were able to arrange a fast delivery on a day that was convenient for you.
It’s also wonderful to know our delivery team provided excellent service and helped make the whole experience a positive one.
We’re especially grateful for your continued loyalty over the years. Knowing that you won’t go anywhere else for your beds means the world to us and is the highest compliment we could receive.
Thank you for choosing Linthorpe Beds. We look forward to helping you again for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Paul was great as usual
Paul was great as usual. Gave me good advice and listened to what I required. Always get my beds from here and Paul is always really helpful. Thanks again. Helen
11 July 2026
Unprompted review
Reply from Linthorpe Beds
Thank you for your lovely review, Helen. We're so pleased to hear that Paul was able to offer helpful advice and take the time to understand exactly what you were looking for. It means a lot that you continue to choose us whenever you need a new bed. I'll be sure to pass your kind words on to Paul. Thanks again for your continued support!
Elliott @ Linthorpe Beds
Excellent service and very helpful and…
Excellent service and very helpful and polite delivery men.
18 June 2026
Reply from Linthorpe Beds
Thank you for your kind review. We're delighted to hear that you received excellent service and found our delivery team helpful and polite. We'll be sure to pass your lovely comments on to them.
Kind Regards,
Elliott @ Linthorpe Beds
Good solid quality bed
Good solid quality bed
Okay to put together ideally needs 2 people to save struggling.
19 June 2026
Reply from Linthorpe Beds
Hi Norbert,
Thank you for your great review!
We’re delighted to hear you’re pleased with the quality of your new bed and that you found it to be solid and well made.
Thank you also for your helpful feedback regarding assembly. As with many bed frames, having two people to assemble it can certainly make the process easier and more straightforward.
We appreciate you taking the time to share your experience, and thank you for choosing Linthorpe Beds. We hope you enjoy your new bed for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
The company was very friendly and…
The company was very friendly and helpful and careful. All the boxes was taken away.
Would definitely recommend.
18 June 2026
Reply from Linthorpe Beds
Thank you for your lovely review! We're so pleased to hear that our team was friendly, helpful and took care of everything, including taking away all the packaging. We really appreciate your recommendation and your support for our family-run business.
We hope you enjoy your new bed and look forward to seeing you again in the future!
Kind Regards,
Elliott @ Linthorpe Beds
Reply from Linthorpe Beds
Thank you for the lovely review! We're really pleased to hear that you had a great experience with our team. As a family-run business, we always aim to give every customer the best service possible, so your feedback means a lot to us.
Kind Regards,
Elliott @ Linthorpe Beds
Reply from Linthorpe Beds
Hi Graham,
Thank you for your wonderful review!
We’re incredibly grateful for your continued loyalty over the years. It means so much to us that you have chosen Linthorpe Beds time and time again.
Building long-term relationships with our customers is something we’re very proud of, and your continued support is the highest compliment we could receive.
Thank you for choosing Linthorpe Beds over the years. We look forward to helping you again whenever you need us!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Extra guest bed matteress…
I chose this mattress as I'd seen this make in a store and was impressed at the time for comfort and specifications. I did not hesitate to go for it without trying out and was not disappointed. Very comfy and supportive. Suited our needs.
Purchase followed up with phone call and delivery as stated. 2 men put in place for us
19 May 2026
Reply from Linthorpe Beds
Hi Isobel,
Thank you for your wonderful review!
We’re delighted to hear that your new mattress has lived up to your expectations and that you’re finding it both comfortable and supportive. It’s great to know you were confident in your choice and that it has proved to be the perfect fit for your needs.
We’re also pleased that you were happy with our communication throughout the purchase process and that our delivery team placed the mattress exactly where you wanted it.
Thank you for choosing Linthorpe Beds and for taking the time to share your experience. We hope you enjoy many years of comfortable and restful sleep!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Top service delivered on time will…
Top service delivered on time will definitely recommend and use this company again 👌
14 June 2026
Reply from Linthorpe Beds
Hi Jason,
Thank you for your fantastic review!
We’re delighted to hear you received top service and that your order was delivered on time.
It’s especially rewarding to know that you would recommend us to others and that you plan to use Linthorpe Beds again in the future. Your support means a great deal to our team.
Thank you for choosing Linthorpe Beds, and we look forward to helping you again in the future!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Very relaxed in store experience
Very relaxed in store experience, no hard sell. Happy to answer all questions and explain different styles of product.
Good delivery, on time and quick. No complaints
30 May 2026
Reply from Linthorpe Beds
Hi Colum,
Thank you for your fantastic review!
We’re delighted to hear you enjoyed a relaxed, no-pressure experience in our store. We believe choosing a new bed should never feel rushed, so it’s wonderful to know our team took the time to answer all your questions and explain the different options available.
It’s also great to hear that your delivery was on time and completed quickly, making the whole process smooth from start to finish.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We’re delighted that you had such a positive experience!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Good communication about the progress…
Good communication about the progress of the order.
Product looks as you would expect.
Only 4 stars as 3 gliders arrived broken but told they would be replaced shortly.
12 June 2026
Reply from Linthorpe Beds
Hi Roger,
Thank you for taking the time to leave us a review.
We’re pleased to hear you were happy with the communication throughout your order and that the product met your expectations.
We're sorry that three of the glides arrived broken. Although we're glad we've been able to arrange replacements for you, we understand this was disappointing and apologise for the inconvenience caused.
We hope the replacement glides arrive with you shortly and complete your purchase. If there's anything else we can do to earn that fifth star, please don't hesitate to let us know. Thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
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