Linthorpe Beds Reviews 

1,783
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 734 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, providing advice without pressure. Many reviewers highlight the excellent service from start to finish, noting a pleasant and efficient overall process. The delivery service is frequently commended for being efficient, quick, and handled by helpful, professional staff who often assemble items. People are also very satisfied with the quality of the products, finding them comfortable and well-suited to their needs. However, some customers also noted issues with product quality or condition upon arrival, such as mattresses differing from display models, faulty items, or broken components.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Product

Customers had positive experiences with product, expressing satisfaction with their purchases, including beds... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting quick, on-time, and... See more

Service

People report positive experiences with service, often describing it as first-class, fantastic, and excellent... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the comfort and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Linthorpe beds and its staff in Darlington were excellent from the first and second visit to look at, try and ask questions on the bed for our new home. Deliver was super efficient and the guys assemb... See more

Company replied

Rated 5 out of 5 stars

As soon as I walked into the shop with my little boy the staff made me feel welcome. There was no pushy sales pitches just helpful and pleasant. Ordered our beautiful new bed and it came within the ti... See more

Company replied

Rated 5 out of 5 stars

My husband and I decided to purchase a super-king sized bed. We were going to shop around a compare prices but all that wasn’t necessary. Linthorpe was the first place we looked and we had to look no... See more

Company replied

Rated 5 out of 5 stars

Fab customer service here in particular Craig who was super helpful throughout, from my initial query through to dealing with a problem when the bed was delivered. Headboard arrived damaged (not thei... See more

Company replied


Company details

  1. #26 of 115 best companies in Bed shop
  2. #53 of 228 best companies in Bedroom furniture shop
  3. #18 of 85 best companies in Mattress Shop

About Linthorpe Beds

Written by the company

Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk

Shop our favourite brands

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Why shop with us

✅ Linthorpe Beds have been trading for over 30 years!

✅ Transactions Handled Securely

✅ Free delivery available nationwide (UK Mainland)

✅ Pay securely in three interest-free payments using PayPal Pay in 3


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,783)

689 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

3rd bed and 4th mattress we've bought…

3rd bed and 4th mattress we've bought from Linthorpe Beds really happy with the products and prices. Delivery was quick.

7 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Scott,

Thank you for your fantastic review!

We’re absolutely delighted to hear that this is your third bed and fourth mattress from Linthorpe Beds. Your continued loyalty means a great deal to us, and we truly appreciate you choosing us time and time again.

It’s wonderful to know you’re so happy with the quality of our products, our prices, and our quick delivery service.

Thank you for your continued support and for taking the time to leave such a lovely review. We hope you enjoy your latest purchase, and we look forward to helping you again in the future!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great shop and great service

Great shop and great servuce

7 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Elaine,

Thank you for your great review!

We’re delighted to hear you had such a positive experience and that you were pleased with both our showroom and the service you received.

Providing great products alongside friendly, helpful service is what we strive for, so it’s wonderful to know we delivered on both.

Thank you for choosing Linthorpe Beds. We truly appreciate your support and hope to welcome you back again in the future!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Paul,

Thank you for your lovely review!

We’re delighted to hear you found our team knowledgeable and efficient. Providing expert advice alongside friendly, efficient service is something we pride ourselves on, so it’s wonderful to know you had such a positive experience.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Friendly, helpful staff in the store and on delivery

As soon as I walked into the shop with my little boy the staff made me feel welcome. There was no pushy sales pitches just helpful and pleasant. Ordered our beautiful new bed and it came within the time I was told. Delivery was fantastic. The guys were so quick, thorough and friendly. Would recommend Linthorpe beds to anyone after my experience.

3 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Rachel,

Thank you for your fantastic review!

We’re delighted to hear you and your little boy received such a warm welcome when you visited our showroom. Creating a friendly, relaxed environment where our customers can browse without any pressure is exactly the experience we aim to provide.

It’s wonderful to know you found the perfect bed, that it arrived within the promised timescale, and that our delivery team provided such quick, thorough, and friendly service.

Thank you for your kind recommendation and for choosing Linthorpe Beds. Your feedback means a great deal to us, and we hope you enjoy your beautiful new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Repeat Customer

This is the second ottoman bed I have purchased from Linthorpe Beds. Very happy with the beds. Staff in store at Darlington and the delivery team were very friendly.

4 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Melanie,

Thank you for your wonderful review!

We’re delighted to hear this is the second ottoman bed you’ve purchased from Linthorpe Beds and that you’re so happy with your beds.

It’s also great to know that both our Darlington showroom team and our delivery team provided such friendly service. We’ll be sure to pass on your kind words.

Thank you for choosing Linthorpe Beds again. Your continued support means a great deal to us, and we hope you enjoy your new ottoman bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Good communication.

Good communication.
Helpful sales people.
Reasonable delivery.
Good products

11 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Julia,

Thank you for your great review!

We’re delighted to hear you were pleased with the communication throughout your purchase and that our sales team were helpful in assisting you.

It’s also wonderful to know your delivery went smoothly and that you’re happy with the quality of your purchase.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We truly appreciate your support and hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great Bed & Great Price!!

My husband and I decided to purchase a super-king sized bed. We were going to shop around a compare prices but all that wasn’t necessary. Linthorpe was the first place we looked and we had to look no further. We were met with a lovely sales associate that knew her business. She showed us a super-king that not only fit our budget, but was exactly the style we wanted. (Ottoman with loads of storage underneath.) Once we found out the price included delivery and assembly, we were sold. Delivery was quick and assembly was efficient. The delivery men even took all the rubbish with them. This bed is extremely comfortable. We are so pleased with our purchase!

3 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Kelly,

Thank you for your wonderful review!

We’re absolutely delighted to hear that your search for a new super king bed started and ended with Linthorpe Beds! It’s fantastic to know our sales team were able to help you find the perfect ottoman bed that suited both your style and your budget.

We’re so pleased that our free delivery and assembly service added even more value to your purchase. It’s great to hear our delivery team assembled your new bed efficiently and took away all the packaging, making the whole experience as easy and hassle-free as possible.

Most importantly, we’re thrilled that you’re finding your new bed so comfortable and that you’re pleased with your purchase.

Thank you for choosing Linthorpe Beds and for taking the time to leave such a lovely review. We hope you enjoy many years of comfortable and restful sleep!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very helpful

Very helpful

2 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Graham,

Thank you for your lovely review!

We’re delighted to hear you found our team so helpful. Providing friendly, knowledgeable service is something we pride ourselves on, so it’s wonderful to know you had a positive experience.

Thank you for choosing Linthorpe Beds and for taking the time to leave us your feedback. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Cheaper and faster than my local store with great service…

We found a mattress that we liked in a local store but they said it had a 10 working day delivery time..

So we set about Google and found the exact same mattress for £80 less available for delivery the next business day with Linthorpe!

The website was clear and easy to navigate and also gave an option to takeaway the old mattress.

We placed the order that evening, had a polite and efficient follow-up phone call the next day confirming the order and explaining how the delivery would work. The lady even took the time to check access and advised to take pictures off the wall on the stairs etc.

We had updates from the delivery team with an accurate window and then a call 20 minutes out. After a few comedy moments that reminded me of Barry and Paul (to you, to me) the new mattress was delivered on time to the right room and the old mattress taken away along with the packaging of the new.

Thank you

2 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Jonathan,

Thank you for your fantastic review!

We’re absolutely delighted to hear you found the exact mattress you wanted with us at a better price and with next business day delivery. Providing great value without compromising on service is exactly what we aim for.

It’s wonderful to know you found our website easy to use and that the option to have your old mattress removed made the process even more convenient. We’re also pleased our team’s follow-up call gave you confidence in the order and helped ensure everything was ready for delivery.

We’re thrilled to hear our delivery team kept you well informed with accurate updates and that they delivered your new mattress to the room of your choice, removed your old one, and took away all the packaging. We had a smile at the "Barry and Paul – to you, to me" comparison too!

Thank you for taking the time to share such a detailed review. Your kind words mean a great deal to the whole team, and we hope you enjoy many comfortable and restful nights on your new mattress!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great Service

The bed was delivered early at my request, and was fully assembled and all the packaging taken away. Fabulous service.

2 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Sue,

Thank you for your fantastic review!

We’re delighted to hear we were able to deliver your bed earlier at your request and that our team fully assembled it for you and removed all the packaging.

Providing a flexible, hassle-free service is something we take great pride in, so it’s wonderful to know everything went smoothly.

Thank you for your kind words and for choosing Linthorpe Beds. We hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Staff were really helpful in the store…

Staff were really helpful in the store and we ordered our bed and was delivered exactly as they said

2 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Malcolm,

Thank you for your wonderful review!

We’re delighted to hear that our in-store team were so helpful and made the ordering process easy for you.

It’s also great to know your bed was delivered exactly when we said it would be. We know how important reliable delivery is, and we’re pleased everything went smoothly.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very helpful and everything explained…

Very helpful and everything explained good

15 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Maureen,

Thank you for your lovely review!

We’re delighted to hear you found our team very helpful and that everything was explained clearly throughout your visit.

We believe that providing honest advice and clear information helps our customers make the right choice, so it’s wonderful to know you had such a positive experience.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Linthorpe beds and its staff in…

Linthorpe beds and its staff in Darlington were excellent from the first and second visit to look at, try and ask questions on the bed for our new home. Deliver was super efficient and the guys assembled and removed all packaging and were very careful when bringing the bed and mattress into our home. Thank you. Heartedly recommend.

30 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Michael,

Thank you for your fantastic review!

We’re delighted to hear you had such a positive experience with our Darlington team. It’s wonderful to know that, over both of your visits, our staff were able to answer your questions and help you find the perfect bed for your new home.

We’re also pleased that our delivery team provided such an efficient service, taking care when bringing your bed and mattress into your home, assembling everything for you, and removing all the packaging to leave everything tidy.

Your kind recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

Thank you for choosing Linthorpe Beds. We hope you enjoy many comfortable and restful nights in your new home!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

It was nice to go round the shop and…

It was nice to go round the shop and nobody pressure you when we found the between wanted dead easy delivery was great too

30 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Bob,

Thank you for your fantastic review!

We’re delighted to hear you enjoyed a relaxed, no-pressure experience in our showroom. We believe choosing a new bed should be at your own pace, so it’s wonderful to know you were able to browse comfortably before making your decision.

It’s also great to hear that the delivery went smoothly and met your expectations.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Service in store was excellent

Service in store was excellent. Attentive and knowledgeable staff always helps.

We ordered our new bed without issue.

We did have a problem but it was professionally managed and we are delighted with the product but more importantly the service provided.

Well done and thank you

18 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Lee,

Thank you for your wonderful review!

We’re delighted to hear you received excellent service in-store and that our attentive, knowledgeable team helped make choosing your new bed a smooth and enjoyable experience.

While we’re sorry there was an issue after your purchase, we’re pleased to hear it was resolved professionally and that you’re delighted with both your new bed and the service you received. We believe that how we look after our customers when something unexpected happens is just as important as getting everything right first time.

Your kind words mean a great deal to our entire team. Thank you for your patience, your support, and for choosing Linthorpe Beds. We hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

It good quality and excellent service

It good quality and excellent service

15 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your lovely review!

We’re delighted to hear you’re pleased with the quality of your purchase and that you received excellent service from our team.

Providing high-quality products backed by outstanding customer service is what we strive for, so it’s wonderful to know you had such a positive experience.

Thank you for choosing Linthorpe Beds. We truly appreciate your feedback and hope you enjoy your purchase for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Mattress is top quality service was…

Mattress is top quality service was very good

20 November 2025
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Reply from Linthorpe Beds

Hi Colin,

Thank you for your fantastic review!

We’re delighted to hear you’re so pleased with the quality of your new mattress and that you received very good service from our team.

Providing high-quality products alongside excellent customer service is what we strive for, so it’s wonderful to know we delivered on both.

Thank you for choosing Linthorpe Beds. We hope you enjoy many comfortable and restful nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

5 star service from Craig

5 star service from Craig who phoned after I placed an order online to sense check the measurements I’d provided and talked me through alternatives.

18 July 2026
Unprompted review
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Yvette,

Thank you for your fantastic review!

We’re delighted to hear that Craig provided five-star service. Taking the time to double-check your measurements and talk through the available options is exactly the level of care we aim to provide, especially with bespoke orders.

We’ll be sure to pass your kind words on to Craig, who will be delighted to know his attention to detail and helpful advice made such a positive difference.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We truly appreciate your support!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great services holding gen in warehouse…

Great services holding gen in warehouse until we move xx

27 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Christine,

Thank you for your lovely review!

We’re delighted to hear you were pleased with our service and that we could safely hold your order in our warehouse until you were ready to move into your new home.

We understand how important flexibility can be during a house move, so we’re always happy to help where we can.

Thank you for choosing Linthorpe Beds. We wish you all the best in your new home and hope you enjoy your new bed!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Highly recommended

Plenty of choices in the store. Staff friendly and very helpful. Delivery time slot was given and arrived within time stated. Highly recommend.

25 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Carol,

Thank you for your fantastic review!

We’re delighted to hear you found plenty of choice in our showroom and that our team were friendly and very helpful throughout your visit.

It’s also great to know your delivery arrived within the time slot provided, helping to make the whole experience smooth and convenient.

Thank you for your recommendation and for choosing Linthorpe Beds. We truly appreciate your support and hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

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