Welcoming and knowledgeable. We were guided to the beds to suit our needs after showing an interest in what was important to us. We were kept up to date about delivery. Having received our bed a few d... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We bought a bed from Linthorpe Beds 3 years ago and were so impressed with the company and the bed, that we didn’t hesitate to return when needing another bed. We experienced excellent customer servic... See more
Company replied
Linthorpe beds and its staff in Darlington were excellent from the first and second visit to look at, try and ask questions on the bed for our new home. Deliver was super efficient and the guys assemb... See more
Company replied
Excellent advice in store. Didn’t feel ‘pushed’ into buying. Time spent to explain different mattresses and focused on the Harrison Spinks range as requested. Explored different options for delivery d... See more
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Company details
- #28 of 115 best companies in Bed shop
- #54 of 228 best companies in Bedroom furniture shop
- #20 of 87 best companies in Mattress Shop
About Linthorpe Beds
Written by the company
Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk
Shop our favourite brands
Why shop with us
✅ Linthorpe Beds have been trading for over 30 years!
✅ Transactions Handled Securely
✅ Free delivery available nationwide (UK Mainland)
✅ Pay securely in three interest-free payments using PayPal Pay in 3
Contact info
Lustrum Avenue, TS18 2RB, Stockton-on-Tees, United Kingdom
- 01642 613684
- sales@linthorpebeds.co.uk
- linthorpebeds.co.uk
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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This mattress has a bit of an odor—kind…
This mattress has a bit of an odor—kind of a musty smell, as if it had been sitting in storage for years. I’ve already left it out in the sun for three days, but the smell is still there.
8 June 2026
Reply from Linthorpe Beds
Hi John,
Thank you for your lovely review!
We’re delighted to hear your purchase was delivered on time as promised.
Providing reliable delivery and keeping to the timescales we give our customers is something we take great pride in, so it’s wonderful to know everything arrived when expected.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent service
Excellent service from sale to delivery,no pressure sales and first class delivery.
1 August 2026
Reply from Linthorpe Beds
Hi,
Thank you for your fantastic review!
We’re delighted to hear you received excellent service from the moment you made your purchase through to delivery. Providing helpful advice without any pressure is something we pride ourselves on, so it’s wonderful to know you appreciated our approach.
It’s also great to hear our delivery team provided a first-class service and helped make the whole experience smooth and hassle-free.
Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy your new bed for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Reply from Linthorpe Beds
Hi Chris,
Thank you for your lovely review!
We’re delighted to hear you had such an easy experience and that our team were knowledgeable and able to provide the right advice.
We really appreciate your feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
welcomed into the store
welcomed into the store. wasnt pestered having staff following us but when we needed help they were straight there to help up this is the reason why we come back.
31 July 2026
Reply from Linthorpe Beds
Hi Tracy,
Thank you for your wonderful review!
We’re delighted to hear you received such a warm welcome in store and were able to browse at your own pace without feeling pressured. We believe customers should have the freedom to look around and take their time, while knowing our team are always on hand when help or advice is needed.
It’s especially lovely to hear that this is one of the reasons you continue to come back to Linthorpe Beds. Your continued support means a great deal to us.
Thank you for choosing us again, and we look forward to welcoming you back in the future!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Prompt delivery
30 July 2026
Reply from Linthorpe Beds
Hi Jenny,
Thank you for your lovely review!
We’re delighted to hear you were pleased with the prompt delivery of your purchase.
Providing a fast and reliable service is something we take great pride in, so it’s wonderful to know everything arrived as expected.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Staff member was extremely helpful
Staff member was extremely helpful, I was looking for an orthopedic bed , got sorted straight away and had the bed chosen and delivered within a week
23 July 2026
Reply from Linthorpe Beds
Hi Margaret,
Thank you for your fantastic review!
We’re delighted to hear our team member was so helpful and quickly understood what you were looking for, helping you find the right orthopaedic bed without any hassle.
It’s also great to know you were able to choose your new bed and have it delivered within just a week.
Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy many comfortable and restful nights on your new bed!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
From ordering to the delivery this has…
From ordering to the delivery this has been an easy and delightful experience for everyone concerned and I can highly recommend your services.
29 July 2026
Reply from Linthorpe Beds
Hi Dorothy,
Thank you for your wonderful review!
We’re delighted to hear your experience was so easy and enjoyable from placing your order right through to delivery.
Providing a smooth, hassle-free service for our customers is something we take great pride in, so it’s fantastic to know everything went so well.
Thank you for your kind recommendation and for choosing Linthorpe Beds. We truly appreciate your support and hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Quality mattress replacement fast!
Quality goods, good price, rapid delivery, great communication and my old mattress hauled away. Would use again, and definitely recommend.
28 July 2026
Reply from Linthorpe Beds
Hi Douglas,
Thank you for your fantastic review!
We’re delighted to hear you were so pleased with the quality of your purchase, our competitive prices, and the rapid delivery.
It’s also great to know our communication kept you informed and that our old mattress removal service made the whole process even easier.
Thank you for your kind recommendation and for choosing Linthorpe Beds. We really appreciate your support and look forward to welcoming you back again in the future!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Could not fault the service
Could not fault the service. I rang about my mattress through the guarantee. They sent someone out the following day. The day after we got a call to go pick another mattress. Which came within 2 weeks. Everyone one was very helpful from Danny the manager to every member of the staff we dealt with. Would certainly recommend to my friends and family.
29 July 2026
Reply from Linthorpe Beds
Hi Alison,
Thank you for your fantastic review!
We’re absolutely delighted to hear you received an excellent service when making a claim through your mattress guarantee. It’s wonderful to know the issue was dealt with so promptly, from arranging a visit the following day through to helping you choose a replacement mattress and getting it delivered within two weeks.
A special thank you for mentioning Danny, along with the rest of our team. We’re so pleased to hear everyone you dealt with was helpful and made the process as straightforward as possible.
Thank you for your kind recommendation to your friends and family. We truly appreciate your support and hope you enjoy many comfortable and restful nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Good advice given in shop
Good advice given in shop. Competitive prices, prompt delivery times. Staff very good at putting bed up
28 July 2026
Reply from Linthorpe Beds
Hi Alison,
Thank you for your fantastic review!
We’re delighted to hear you received good advice in store and found our prices competitive. It’s also great to know your bed was delivered promptly and that our delivery team did such a good job assembling it for you.
Providing helpful advice, great value, and a smooth delivery service is exactly what we aim for.
Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy your new bed for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Reply from Linthorpe Beds
Hi Mark,
Thank you for your wonderful review!
We’re delighted to hear everything was easy and straightforward from start to finish, with no issues along the way.
It’s especially great to know you would choose Linthorpe Beds again. Your continued support means a great deal to us.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We look forward to welcoming you back in the future!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Staff were very knowledgeable and…
Staff were very knowledgeable and helpful. Delivery was also quick and simple
12 July 2026
Reply from Linthorpe Beds
Hi Caitlin,
Thank you for your fantastic review!
We’re delighted to hear you found our team knowledgeable and helpful, and that your delivery was quick and straightforward.
Providing expert advice and making the whole process as easy as possible is exactly what we aim for, so it’s wonderful to know you had such a positive experience.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Reply from Linthorpe Beds
Hi Carol,
Thank you for your fantastic review!
We’re delighted to hear you received excellent service from our sales team and that the communication regarding your delivery was so good.
Keeping our customers informed and making the whole process as smooth as possible is something we take great pride in, so it’s wonderful to know you had such a positive experience.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent advice in store
Excellent advice in store. Didn’t feel ‘pushed’ into buying. Time spent to explain different mattresses and focused on the Harrison Spinks range as requested. Explored different options for delivery due to our location and the mattress was delivered much earlier than expected directly from the factory. Mattress protector was posted directly to us as couldn’t be located in store. Overall a good hassle free experience Thank you!
26 July 2026
Reply from Linthorpe Beds
Hi Jane,
Thank you for your fantastic review!
We’re delighted to hear you found our advice in store helpful and that you never felt pressured into making a purchase. Taking the time to understand what our customers are looking for and explain the different options is exactly the approach we aim for.
It’s great to know we were able to focus on the Harrison Spinks range as requested and explore suitable delivery options for your location. We’re especially pleased that your mattress arrived much earlier than expected directly from the factory.
We’re also glad we were able to arrange for your mattress protector to be posted directly to you when it couldn’t be located in store.
Thank you for taking the time to share your experience. We really appreciate your kind feedback and are delighted that the whole process was hassle-free. We hope you enjoy many comfortable and restful nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Marked headboard now waiting up to 2…
Marked headboard now waiting up to 2 weeks for a replacement
26 July 2026
Reply from Linthorpe Beds
Hi,
Thank you for your feedback, and please accept our sincere apologies that your headboard arrived marked.
We completely understand how disappointing it is to receive an item that isn’t in the condition you expected, and we’re sorry for the inconvenience this has caused. While we always do our best to ensure everything arrives in perfect condition, unfortunately mistakes can happen from time to time.
We appreciate your patience while we arrange your replacement. The reason for the estimated two-week wait is that our headboards are made to order, so a replacement needs to be manufactured specifically for you.
We’re sorry again for the inconvenience and hope that once your replacement arrives, it will fully meet your expectations.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Kept up to date with delivery times
Kept up to date with delivery times
Very helpful carrying mattress upstairs
Took away all packages
Very polite
26 July 2026
Reply from Linthorpe Beds
Hi Helen,
Thank you for your lovely review!
We’re delighted to hear you were kept well informed about your delivery and that our team were so helpful, polite, and careful when bringing your mattress upstairs.
It’s also great to know they took away all the packaging, making the whole process as easy and hassle-free as possible.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy many comfortable and restful nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Very professional for the min we walked…
Very professional for the min we walked in very helpful and knowledgeable too help us pick what we wanted even got to expensive pillows out of us our bed met everything we asked for and more
25 July 2026
Reply from Linthorpe Beds
Hi Shaun,
Thank you for your fantastic review!
We’re delighted to hear you received such a professional, helpful, and knowledgeable service from the moment you walked into our showroom. It’s wonderful to know our team took the time to understand what you were looking for and helped you find a bed that met all your requirements and more.
Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy many comfortable and restful nights on your new bed!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent service
From start to finish the service has been excellent. Helpful on the phone, everything they said would happen did happen exactly as it was supposed to. This is the 2nd time we have bought a mattress from Linthorpe Beds and would definitely return to them again in the future.
13 August 2026
Reply from Linthorpe Beds
Hi Simon,
Thank you for your fantastic review!
We’re delighted to hear you received excellent service from start to finish and that everything happened exactly as promised. Providing clear communication and delivering on our commitments is something we take great pride in.
It’s especially wonderful to hear that this is the second mattress you’ve purchased from Linthorpe Beds. Your continued support means a great deal to us, and there’s no greater compliment than choosing to come back to us again.
Thank you for your kind feedback and for recommending us through your continued custom. We look forward to helping you again in the future and hope you enjoy many comfortable and restful nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Reply from Linthorpe Beds
Hi Michael,
Thank you for your lovely review!
We’re delighted to hear you found both our service and delivery to be impeccable.
Providing a smooth, reliable experience from start to finish is what we strive for, so it’s wonderful to know we met your expectations.
Thank you for choosing Linthorpe Beds. We truly appreciate your feedback and hope you enjoy your new purchase. If there is anything we can do to get that extra star please don't hesitate to let us know.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
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