Linthorpe Beds Reviews 

1,783
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 734 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, providing advice without pressure. Many reviewers highlight the excellent service from start to finish, noting a pleasant and efficient overall process. The delivery service is frequently commended for being efficient, quick, and handled by helpful, professional staff who often assemble items. People are also very satisfied with the quality of the products, finding them comfortable and well-suited to their needs. However, some customers also noted issues with product quality or condition upon arrival, such as mattresses differing from display models, faulty items, or broken components.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Product

Customers had positive experiences with product, expressing satisfaction with their purchases, including beds... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting quick, on-time, and... See more

Service

People report positive experiences with service, often describing it as first-class, fantastic, and excellent... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the comfort and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Linthorpe beds and its staff in Darlington were excellent from the first and second visit to look at, try and ask questions on the bed for our new home. Deliver was super efficient and the guys assemb... See more

Company replied

Rated 5 out of 5 stars

As soon as I walked into the shop with my little boy the staff made me feel welcome. There was no pushy sales pitches just helpful and pleasant. Ordered our beautiful new bed and it came within the ti... See more

Company replied

Rated 5 out of 5 stars

My husband and I decided to purchase a super-king sized bed. We were going to shop around a compare prices but all that wasn’t necessary. Linthorpe was the first place we looked and we had to look no... See more

Company replied

Rated 5 out of 5 stars

Fab customer service here in particular Craig who was super helpful throughout, from my initial query through to dealing with a problem when the bed was delivered. Headboard arrived damaged (not thei... See more

Company replied


Company details

  1. #27 of 115 best companies in Bed shop
  2. #54 of 228 best companies in Bedroom furniture shop
  3. #19 of 85 best companies in Mattress Shop

About Linthorpe Beds

Written by the company

Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk

Shop our favourite brands

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Why shop with us

✅ Linthorpe Beds have been trading for over 30 years!

✅ Transactions Handled Securely

✅ Free delivery available nationwide (UK Mainland)

✅ Pay securely in three interest-free payments using PayPal Pay in 3


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,783)

689 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought an adjustable bed

Bought an adjustable bed. Medium one side for myself hard side for my husband. This has been an absolute dream with us both having back problems. Five star customer service. I would deffo recommend Linthorpe beds and will shop here again on the future

5 July 2026
Rated 5 out of 5 stars

This was the first shop we went to and…

This was the first shop we went to and the sales lady was really helpul with her advice.
Having left us to look around and try the beds she was there once we had chosen to complete the sale.
It was all done really well with no hassle.
The bed was delivered and put together the following week by a couple of really efficient guys who knew what they were doing.
The bed is great and I would definitely recommend Linthorpe Beds.

4 July 2026
Rated 5 out of 5 stars

Great sales people

Great sales people. Very well informed and answered all questions. Delivery was on time and went well. Super king mattress was a struggle but well handled

3 July 2026
Rated 4 out of 5 stars

Craig was super helpful

Craig was super helpful, friendly and professional when helping us choose which divan bed and matress would be best for our needs. We were able to book a specific delivery date a few weeks in advance, and delivery was great with live tracking and contact ahead of arrival. Would recommend!

5 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Michelle,

Thank you for your great review!

We’re delighted to hear that Craig provided such helpful, friendly, and professional service while helping you choose the right divan bed and mattress for your needs. We’ll be sure to pass your kind words on to him.

It’s also wonderful to know that booking a delivery date in advance was convenient for you and that our live tracking and delivery updates helped make the process smooth and hassle-free.

Thank you for your recommendation and for choosing Linthorpe Beds. We really appreciate your feedback. If there’s anything we could have done to make your experience a five-star one, we’d love to hear from you.

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Bed delivered on time

Bed delivered on time

14 July 2026
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Reply from Linthorpe Beds

Hi Paul,

Thank you for your lovely review!

We’re delighted to hear your bed was delivered on time as promised.

Providing reliable delivery is something we take great pride in, so it’s wonderful to know everything went smoothly.

Thank you for choosing Linthorpe Beds. We hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Helpful and friendly

Helpful and friendly, explaining everything, and giving us the various options

11 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your lovely review!

We’re delighted to hear you found our team friendly, helpful, and informative. Taking the time to explain everything clearly and talk through the different options is an important part of helping our customers make the right choice.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Good company

We were making a relatively low cost purchase, a new mattress, but the service was excellent This was from help in the showroom to delivery.

11 July 2026
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Reply from Linthorpe Beds

Hi Nigel,

Thank you for your wonderful review!

We’re delighted to hear you received excellent service from start to finish, from the help you received in our showroom through to the delivery of your new mattress.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy many comfortable and restful nights on your new mattress!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

5 🌟 . Great Staff

5 🌟 . Absolutely great experience and Craig was such a huge blessing.

13 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Adetola,

Thank you for your amazing five-star review!

We’re absolutely delighted to hear you had such a great experience with us.

A special thank you for mentioning Craig. We’ll be sure to pass your kind words on to him – he’ll be delighted to know he was such a help.

Thank you for choosing Linthorpe Beds. We truly appreciate your support and hope to welcome you back again in the future!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great customer service just out…

Great customer service just out together my lirt up bed frame not as dufficult ss it seems but would recomend removing bolts and limeing up the 2 panals that sit on base get both bottom bolts in which is easy then just add rest of bolts as othetwise even with 2 people you will struggle

5 July 2026
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Reply from Linthorpe Beds

Hi Thomas,

Thank you for your great review!

We’re delighted to hear you received great customer service and that you’ve successfully assembled your new lift-up bed frame.

Thank you also for sharing your helpful assembly tip. We’re sure other customers will appreciate your advice, and it’s great to hear that once you found the best method, the process was much easier than it first appeared.

We really appreciate you taking the time to leave your feedback. Thank you for choosing Linthorpe Beds, and we hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great Customer Service

We were greeted by a very polite salesman.We explained that we had come to view a mattress that was on line. This mattress wasn't available to view but when we explained the type of mattress we were looking for he took us to what he had on display. This was exactly what we required.
The salesman explained about the delivery and quoted approx 2 weeks. Everything went to plan and we are very happy with our purchase.

13 July 2026
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Reply from Linthorpe Beds

Hi Carolynne,

Thank you for your wonderful review!

We’re delighted to hear you received such a warm welcome from our team and that, although the mattress you originally came to see wasn’t on display, our salesperson was able to help you find exactly the type of mattress you were looking for.

It’s great to know everything was explained clearly, including the delivery timescale, and that your order arrived just as planned.

Most importantly, we’re thrilled to hear you’re so happy with your purchase.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy many comfortable and restful nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Excellent service and helpful staff

Very pleasant and helpful staff, makes you feel at ease.very professional and knowledgeable and gives you advice without any pressure.

11 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Colin,

Thank you for your wonderful review!

We’re delighted to hear that our team made you feel at ease from the moment you visited us. Providing friendly, professional, and knowledgeable advice without any pressure is exactly the experience we aim to offer every customer.

It’s fantastic to know you appreciated our approach and found the advice helpful in making the right choice.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We truly appreciate your support and hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Excellent mattress

Excellent mattress. Quick delivery.

27 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Nazar,

Thank you for your fantastic review!

We’re delighted to hear you’re so pleased with your new mattress and that it was delivered quickly.

Providing high-quality products with fast, reliable service is what we strive for, so it’s wonderful to know you had such a positive experience.

Thank you for choosing Linthorpe Beds. We hope you enjoy many comfortable and restful nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Excellent service thank you

Excellent service thank you

26 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Stephen,

Thank you for your lovely review!

We’re delighted to hear you received excellent service from our team.

Your kind feedback is greatly appreciated, and we’re so pleased we could provide you with a positive experience.

Thank you for choosing Linthorpe Beds. We hope to see you again in the future!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Mattress delivered

Mattress delivered, old one taken away as expected. A better night's sleep.

24 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Christopher,

Thank you for your lovely review!

We’re delighted to hear your new mattress was delivered as expected and that our team took away your old one, making the whole process simple and hassle-free.

Most importantly, it’s wonderful to know you’re already enjoying a better night’s sleep – there’s no better feedback we could ask for!

Thank you for choosing Linthorpe Beds. We hope you enjoy many more comfortable and restful nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, the staff are very helpful & knowledgeable without being pushy or over bearing. We explained what we wanted & they showed us exactly what we liked & wanted, we chose our mattress & we opted for the old removing at the same time as delivery the cost was very acceptable & convenient, they gave us a mattress bag, tape & a cute little silent night hippo with our purchase! On the day of delivery they took our old mattress & delivered our new one in under 5 minutes fantastic & easy would definitely recommend !

31 May 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your fantastic review!

We’re absolutely delighted to hear you had such a positive experience from start to finish. It’s wonderful to know our team took the time to understand exactly what you were looking for and helped you find the perfect mattress without any pressure.

We’re pleased you found our mattress removal service convenient and good value, and we hope the little Silentnight hippo was a nice extra touch too!

It’s also fantastic to hear that our delivery team made the process so quick and hassle-free by collecting your old mattress and delivering your new one with such efficiency.

Thank you for your kind recommendation and for taking the time to share your experience. We truly appreciate your support and hope you enjoy many comfortable and restful nights on your new mattress!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

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