Little Lake Lending Reviews 

7,015
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally helpful, professional, and courteous throughout the entire loan application process. Consumers also deeply appreciate the remarkably fast funding and the intuitive, easy-to-use digital website that make securing emergency financial assistance completely seamless and stress-free for everyone. However, some people mentioned that the extremely high interest rates make rapid repayment an absolute necessity to avoid high costs. A few other reviewers also noted occasional unexpected payment processing issues, communication challenges with representatives, or difficulties with managing extra payments on their active accounts.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and helpful interactions.... See more

Service

Reviewers highlight positive aspects of service, noting that the entire loan experience is fast, efficient,... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are extremely... See more

Payment

Users describe ambiguous interactions with payment, expressing both frustration and relief regarding loan... See more

User experience

People report positive satisfaction with the overall user experience, noting that the platform is organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more

Company replied

Rated 5 out of 5 stars

Very fast response and clear explanation of loan terms. Only con is that website doesn’t allow to make a payment IN ADVANCE of the due date. If you do it will apply to the principal and not to a regul... See more

Company replied

Rated 5 out of 5 stars

Easy to apply, quick response - received my money in my bank the next day, site is easy to use and understand, can make extra payments at will and pay off loan early with no extra fee.

Company replied

Rated 5 out of 5 stars

From the beginning my dealing with Little Lake and especially the staff (Ocean and Adelle) was so pleasant and enjoyable. Clear explanations, questions answered and a very smooth process.

Company replied


Company details

  1. Loan agency

Information provided by various external sources

Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(7,015)

888 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience

28 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for your feedback, Charlotte! We're delighted to hear you had a great experience. Providing excellent service and a smooth, positive process for our customers is always our goal.

Rated 5 out of 5 stars

Pleasure dealing with ur company easy…

Pleasure dealing with ur company easy to work with.

28 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Jason C.,

We truly appreciate your kind words and are grateful to hear that you found us easy to work with. It was our pleasure assisting you, and we’re so glad we could make your experience a positive one. Thank you again for choosing us, and we look forward to working with you again in the future!

Rated 5 out of 5 stars

Awesome experience

Fast easy application and funding procedure definitely would return again

14 August 2026
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Reply from Little Lake Lending

Thank you for your fantastic review, customer!

We're glad to hear that the application and funding process was fast and easy for you. Making the experience convenient and stress-free is exactly what we aim for.

We truly appreciate your feedback and are excited to know that you'd choose us again. Thank you for your trust and support!

Rated 5 out of 5 stars

A 1 company

I had a great experience getting my loan. I ran into some fraud on my bank account and little lake lending took care of me by giving me options instead of just not working with me they helped me. A 1 company if you ask me.

20 August 2026
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Reply from Little Lake Lending

Thank you so much, Pamela Harrigan , for your kind words! We’re truly glad we could help during a difficult situation and provide you with options that worked for you. At Little Lake Lending, we understand that unexpected circumstances can happen, and we’re always here to work with our customers whenever possible. We greatly appreciate your trust and support, and thank you for the A+ rating! We look forward to serving you again in the future.

Rated 5 out of 5 stars

They helped me with a loan when I had a…

They helped me with a loan when I had a emergency. It was easy and I'm happy I chose them for a loan. Thank you! Tina Reynolds

27 August 2026
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Reply from Little Lake Lending

Thank you so much, Tina, for sharing your experience! We’re glad we were able to help you during an emergency and make the loan process easy and stress-free. We truly appreciate your trust and are happy you chose us. Wishing you all the best!

Rated 5 out of 5 stars

They did not make you feel like second…

They did not make you feel like second class citizens. They were direct but answered all my questions. Professional when I was in a bad spot and needed help without criticism.

24 August 2026
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Reply from Little Lake Lending

Dear Mary K.,

We truly appreciate you taking the time to share your experience and are grateful to know our team made you feel respected, heard, and supported when you needed help. We’re glad we could answer your questions directly while providing professional, compassionate service without judgment. Thank you for trusting us, and we look forward to being here for you whenever you need us.

Rated 2 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Dear Renee,

Thank you for taking the time to share your feedback with us, and we truly appreciate you giving us another opportunity by reapplying. We’re sorry to hear that your application was denied and understand how disappointing and frustrating that can be, especially after going through the process again. While we’re glad you chose to give us another try, we apologize that your experience did not have the outcome you were hoping for. If you have questions or would like additional information regarding your application, please contact our Customer Service team at (844) 600-9737, and we’ll be happy to assist you. Thank you again for your feedback and for considering us.

Rated 5 out of 5 stars

So far they have been good to me and if…

So far they have been good to me and if anyone needs quick cash right away to get you out of a tight spot, I highly recommend "Little Lake Lending."

27 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you so much for your kind words and 5-star review, customer - Yolenda Louis! We're thrilled to hear that your experience with Little Lake Lending has been a positive one. Helping our customers access funds quickly when they need them most is exactly what we strive for. We truly appreciate your recommendation and thank you for trusting us during a tight spot. We look forward to being here whenever you need us!

Rated 5 out of 5 stars

I love this company

I love this company, they really helped me when I needed it

23 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Margaret, thank you for your 5-star review! We're so happy we could help when you needed us. Your kind words and support mean a great deal to our team. We appreciate the opportunity to serve you and look forward to assisting you again whenever needed. Have a wonderful day!

Rated 5 out of 5 stars

Great service

Great service

22 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you! We’re glad our team could provide great service and support with your financial needs.

Rated 5 out of 5 stars

Great customer service

Great customer service, fast and easy!

20 August 2026
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Reply from Little Lake Lending

Thank you, Catherine Spaugy, for your kind words! We’re delighted to hear that you had a fast and easy experience with our customer service. We truly appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Customer service is respectful

Customer service is respectful, answers all questions.

31 July 2026
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Reply from Little Lake Lending

Thank you for the kind words, Tarri! We’re glad our team could provide respectful and helpful service.

Rated 5 out of 5 stars

The site is extremely organized and…

The site is extremely organized and easy to use, love the rewards and overall experience!

23 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for the great feedback, hh! We’re so happy you’re enjoying the site, rewards, and overall experience.

Rated 5 out of 5 stars

Great customer service

Great customer service
Flexible terms

19 August 2026
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Reply from Little Lake Lending

Thank you for the fantastic 5-star review, customer! We're glad you enjoyed working with our team and found our flexible terms beneficial. Creating a smooth, positive customer experience is what we strive for every day. We truly appreciate your feedback and thank you for trusting us with your business!

Rated 5 out of 5 stars

Easy approval

Easy approval , Fast deposit. Its expensive though so pay back ASAP

19 August 2026
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Reply from Little Lake Lending

Thanks so much, Richard Andrest! We’re happy to hear that you had a smooth approval process and received your deposit quickly. We really appreciate your honest feedback and your reminder about paying back promptly. Thanks for choosing us, Richard—we’re glad we could help!

Rated 5 out of 5 stars

Being clear about the pay off and how…

Being clear about the pay off and how helpful when calling to ask questions.

19 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for your 5-star review, customer! We truly appreciate your feedback. We're glad to hear that the payoff process was explained clearly and that our team was able to answer your questions in a helpful way. Providing clear information and excellent support is always our goal. Thank you for choosing us, and please don't hesitate to reach out if we can assist you again in the future!

Rated 5 out of 5 stars

EXCELLENT EXPERIENCE EASY TO UNDERSTAND…

EXCELLENT EXPERIENCE EASY TO UNDERSTAND EVERYTHING

17 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you so much for your 5-star review, customer! We're thrilled to hear that you had an excellent experience and that everything was explained in a way that was easy to understand. Providing clear, helpful service is always our goal, and your feedback lets us know we're on the right track. We truly appreciate your support and look forward to assisting you again in the future!

Rated 4 out of 5 stars

Easy to get money

Easy to get money. No hassle but interest too high!

16 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Rita Max,

Thank you for sharing your feedback with us! We appreciate your kind words about the easy, hassle-free experience and are grateful you took the time to share your concern about the interest rate. We value your feedback and hope to serve you again in the future!

Rated 4 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Dear Customer,

Thank you so much for your kind review! We truly appreciate your feedback and are grateful to know that our service was timely and helpful. We look forward to assisting you again in the future!

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