Little Lake Lending Reviews 

7,015
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally helpful, professional, and courteous throughout the entire loan application process. Consumers also deeply appreciate the remarkably fast funding and the intuitive, easy-to-use digital website that make securing emergency financial assistance completely seamless and stress-free for everyone. However, some people mentioned that the extremely high interest rates make rapid repayment an absolute necessity to avoid high costs. A few other reviewers also noted occasional unexpected payment processing issues, communication challenges with representatives, or difficulties with managing extra payments on their active accounts.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and helpful interactions.... See more

Service

Reviewers highlight positive aspects of service, noting that the entire loan experience is fast, efficient,... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are extremely... See more

Payment

Users describe ambiguous interactions with payment, expressing both frustration and relief regarding loan... See more

User experience

People report positive satisfaction with the overall user experience, noting that the platform is organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more

Company replied

Rated 5 out of 5 stars

Very fast response and clear explanation of loan terms. Only con is that website doesn’t allow to make a payment IN ADVANCE of the due date. If you do it will apply to the principal and not to a regul... See more

Company replied

Rated 5 out of 5 stars

Easy to apply, quick response - received my money in my bank the next day, site is easy to use and understand, can make extra payments at will and pay off loan early with no extra fee.

Company replied

Rated 5 out of 5 stars

From the beginning my dealing with Little Lake and especially the staff (Ocean and Adelle) was so pleasant and enjoyable. Clear explanations, questions answered and a very smooth process.

Company replied


Company details

  1. Loan agency

Information provided by various external sources

Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(7,015)

888 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience
Super easy to deal with and they are willing to help in any way to make the process and your needs met.

14 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for the great review! We’re glad to hear our team made the process easy and was able to meet your needs. We truly appreciate your kind words!

Rated 5 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for taking the time to share your experience and for the five-star review, Joslyn Stuart! We're delighted that you received immediate approval and enjoyed an efficient process. Your satisfaction is our top priority, and we appreciate the opportunity to assist you. Thank you for your support!

Rated 5 out of 5 stars

Professional helpers thank you so…

Professional helpers thank you so much!!!

13 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Hi Maria,

Thank you so much for the wonderful 5-star review! Your high energy and kind words truly made our day. We are incredibly happy to hear that our team could provide the professional help you needed. Please let us know if there is ever anything else we can do for you!

Best regards,

Little Lake Lending

Rated 5 out of 5 stars

Really great company

Great financial company👍

14 August 2026
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Reply from Little Lake Lending

Thank you so much, Joann! I really appreciate your kind words. It’s great to be part of a financial company that truly values its clients, provides excellent service, and has such a dedicated team. Your support means a lot!

Rated 5 out of 5 stars

Easy

Easy. Didn't have to talk to anyone

13 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you so much for the 5-star review! We are absolutely thrilled to hear that your experience with us was so easy, smooth, and simple.Whether you managed everything on your own online or reached out to our team, we always aim to keep the process completely stress-free. If you ever do need a helping hand down the road, please remember that we are here for you 24/7!

We truly appreciate your support and look forward to helping you again whenever you need us.

Warmly,
The Little Lake Lending Team

Rated 5 out of 5 stars

Solid experience

14 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for sharing your feedback! We truly appreciate your support and are glad to hear you had a solid experience.

Rated 5 out of 5 stars

Great customer service

Great customer service! Explains your options.

13 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you so much for your kind words, Patrice! We truly appreciate your feedback. We’re glad to hear that you had a great experience and that our team was able to clearly explain your options.

Rated 5 out of 5 stars

It was the outstanding professionalism…

It was the outstanding professionalism that was mostly noticed.

14 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for your kind words, Joshua! We’re delighted to hear that our professionalism stood out to you. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 1 out of 5 stars

I paid more that my scheduled payment…

I paid more that my scheduled payment the day before it was due, and I received a message saying that my next payment is due on August 28, but they took my scheduled payment out anyway.

14 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for your feedback, David. We appreciate you bringing this to our attention. We’re glad you made an early payment, but we sincerely apologize for the confusion and frustration caused by the scheduled payment still being withdrawn. We value your business and appreciate the opportunity to improve. Please don’t hesitate to reach out if we can assist you further.

Rated 5 out of 5 stars

Excellent customer service and support

Excellent customer service and support. Process is seamless, smooth and easy to understand. Excellent company to work with!

12 August 2026
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Reply from Little Lake Lending

Thank you for your wonderful feedback, Elliott! We’re so glad to hear you found our service seamless, smooth, and easy to understand. We truly appreciate your kind words and are grateful for the opportunity to work with you!

Rated 5 out of 5 stars

Grateful for being able to obtain the…

Grateful for being able to obtain the loan, though quite high interest rates , was glad they could help

11 August 2026
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Reply from Little Lake Lending

Thank you for sharing your experience D. Grayson! We’re grateful for your trust and glad we could be there to help when you needed it.

Rated 5 out of 5 stars

Easy process


Great and fast service

12 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you so much, Charles! We really appreciate you taking the time to share your feedback. We’re glad you enjoyed the fast, friendly service.

Rated 5 out of 5 stars

Very helpful

Very helpful

11 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you so much for your kind words Michael! We’re thrilled to hear that you found our team helpful.

Rated 1 out of 5 stars

They put in the wrong bank account…

They put in the wrong bank account number, now I’m told I have to wait until funds are returned and reapply?! How about getting employees that speak English?!

10 August 2026
Unprompted review
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for bringing this matter to our attention, Donna Hyatt. We sincerely apologize for the inconvenience and frustration caused by the banking information error and the resulting delay. We understand how important timely access to funds is and regret the impact this situation has had on you.

We are committed to providing accurate service, clear communication, and a positive customer experience. While we're disappointed to hear that your experience did not reflect those standards, we appreciate your candid feedback as it helps us improve.

Thank you again for sharing your concerns. We wish you the very best and hope for the opportunity to provide a more positive experience in the future.

Rated 5 out of 5 stars

Quick response

Quick response

10 August 2026
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Reply from Little Lake Lending

Thank you so much for the 5-star review, Robert Heeren! We're delighted to hear that our quick response made a positive impression. Providing timely service is something we take great pride in, and we're grateful you took the time to share your experience. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great experience

Great loan experience when i needed a stop gap loan. Not cheap by any means, but phone support is helpful and explains that clearly.

7 August 2026
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Reply from Little Lake Lending

Thank you for sharing your experience, customer! We're glad we could help when you needed it most. We appreciate your kind words about our phone support team and their clear, helpful explanations.

Rated 4 out of 5 stars

300% interest

Really quick response. Paid as agreed upon in the loan contract. However, the loan interest fee is little over the top, 300%. YES. 300%. The key is to pay off more than you contracted for by paying on the principal. I am s glad that I completed my loan early.

14 October 2025
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for your feedback, customer! We're glad our quick response and service met your needs. We appreciate your comments and are happy to hear you paid off your loan early. Congratulations, and thank you for choosing us!

Rated 5 out of 5 stars

Low interest rates and fees

Low interest rates and fees
Trustworthy and reputable company Easy application process
Fast approval and getting money quickly
Flexible repayment options
Good customer service
No credit check or low credit requirements
Rewards, discounts, or special offers

4 August 2026
Little Lake Lending logo

Reply from Little Lake Lending

Wow, thank you for such a detailed 5-star review! We love hearing that our easy application, fast approval times, and flexible repayment options hit the mark for you. We take great pride in being a trustworthy and reputable company that offers reliable customer service. Thank you for choosing Little Lake Lending, and we look forward to serving you again in the future!

Rated 1 out of 5 stars

I'm a current customer with the Little…

I'm a current customer with the Little Lake Lending. I had a payment scheduled on 31 July 2026. Since I am not on an auto pay, I logged into the portal on 29 July. It had the amount due with a little red link button to make a payment. I clicked on it to make my payment, and I received a payment confirmation email on 30 July.

However, I received an email on 31 July telling me that I failed to make the payment. I called them up talked to their customer service representative named Tanya. I explained that I did not fail to make a payment, in fact I made the payment 2 days early on 29 July. I was told that since I didn't make a payment on the exact date, it was considered that I failed to pay and thus I'm placed on a delinquent status.

Their advertisement and my loan contract clearly states there is no penalty for making early payments, and yet when I did just that, they say since it's not on an exact date, I've missed my payment and is now delinquent. What kind of horse shit is that? I live up to my end of the bargain with honor, and yet I'm being penalized? What a bullshit way to treat the customer's good intentions and honor by literally throwing trash to my face!!!

31 July 2026
Unprompted review
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for bringing this to our attention, James. We're sorry for the frustration and confusion you've experience. The account is currently under review to work toward a resolution.

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