Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the... See more
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Company details
- #9 of 11 best companies in Gun shop
Written by the company
Livens LTD is a specialist retailer based in Burton upon Trent, Staffordshire, UK, offering a comprehensive range of firearms, air rifles, and related accessories. Our diverse selection caters to various applications, including hunting, sport shooting, and recreational use. We are dedicated to guiding customers in selecting the right firearm or airgun tailored to their specific needs, all while ensuring full compliance with UK firearms legislation and prioritising safety. Beyond firearms and air arms, Livens LTD provides expert services such as firearm servicing, repairs, and maintenance. Our store also stocks a wide array of accessories, including ammunition, optics, hunting apparel, and cleaning equipment. We are committed to delivering quality products and exceptional customer service to meet all your shooting and outdoor needs.
Contact info
High Street 101, DE14 1LJ, Burton-on-Trent, United Kingdom
- livens.co.uk
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Replied to 66% of negative reviews
Typically replies within 48 hours
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Regular customer always looked after…
Regular customer always looked after when you go to the shop , excellent prices on part exchanges and new products in store and on line . Keep up the great work
As a returning customer not just once…
As a returning customer not just once but several times tell you all you need to know, always get good service and competitive pricing.
Five stars for my order all ready
Five stars for my order all ready and waiting for me . And at a great price.
Brilliant Gun Shop
Brilliant gun shop, very helpful staff, replied to emails quickly. Smooth, quick service purchasing a firearm and having it sent by RFD with plenty of updates provided.
Thank you for the super fast delivery…
Thank you for the super fast delivery it’s much appreciated.
Ordered an fx impact m3 magazine on…
Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the time of year and SGC not Livens (and it arrived on Christmas eve :-) . All communications around my order were dealt with promptly and professionally. I would definitely recommend ordering for Livens gun shop.
Always reliable and quick delivery…
Always reliable and quick delivery times⭐️⭐️⭐️⭐️⭐️
Great company to deal with
Great company to deal with, I always ring up before purchasing to make sure the item I'm after is in stock. Their goods are always priced good. Service is excellent, always have time for me. A pleasure to deal with.
royal mail gave a delivery date of today am… but failed to deliver
royal mail gave a delivery date of today but failed to deliver the late this afternoon sent an e-mail saying i had ask them not to deliver today and they will try another day! they lied i sat in all day waiting for my parcel. not your fault but dont use royal mail if i ever order from you again
Quick and easy
Quick and easy have had dealings with them before very good how things should be done
It was easy to make a purchase format…
It was easy to make a purchase format was easy to follow and enjoyed the experience
Expert service paired with speedy…
Expert service paired with speedy online order delivery. Though the shop is small, the inventory is vast and impressive!
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