Venue easy to get to and park. Had an early appointment and was promptly seen by staff. Staff were very efficient and explained the procedure in detail and everything was completed quickly and ef... See more
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LivingCare are a provider of private healthcare services including: MRI/Ultrasound & X-Ray, ENT, Ophthalmology, Endoscopy, Gastroenterology, Dermatology and more. LivingCare also provide COVID-19 testing services for travel and our full service range can be found at travel.livingcare.co.uk
Contact info
4215 Park Approach, Thorpe Park, LS15 8GB, Leeds, United Kingdom
- 0113 249 4655
- help@livingcare.co.uk
- livingcare.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 24 hours
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NHS referral
Went for an MRI after an NHS referral. All the staff were super friendly and very accommodating to a person with a slight worry over small spaces.
All in all they explained everything well and did what they needed to with great diligence.
Exceptional
Plenty of parking, spotless facilities, everything on time and fast if friendly and helpful staff. Exceptional
Absolutely perfect
Absolutely perfect
Organisation spot on timing spot on
Staff friendly and professional
A very efficient and professional service
Venue easy to get to and park.
Had an early appointment and was promptly seen by staff.
Staff were very efficient and explained the procedure in detail and everything was completed quickly and efficiently.
I was informed of the time I should expect to receive the results.
Very pleased with the treatment I received having a MRI scan
Professional and Nice crew members
Great Service
Swift, in and out in no time at all. Staff welcoming, clean environment, no fuss.
All staff are so nice and welcoming
All staff are so nice and welcoming. And treatment is done very caringly and detailed.
Good location and parking
Good location and parking. Friendly staff, very efficient- was in and out in 30mins.
Excellent and professional service
Excellent and professional service. Very pleasant and courteous staff.
Very professional
Very professional, efficient and friendly. An excellent service. Thank you.
I must share my disappointing…
I must share my disappointing experience with this clinic regarding their referral process. Two weeks ago, I initiated a referral, hoping that my appointment would be scheduled quickly. I planned to have an X-ray done privately, but I was informed that the doctor who needs to confirm this is currently working outside the facility and there is no clear timeline for their return. This lack of information and responsiveness is completely unacceptable.
The customer service is very poor, and waiting two weeks for a return call is extremely frustrating. If I could rate my experience on a scale from 0 to 10, it would be a solid 0. I would not recommend this clinic based on my experience.
Great service
Great service, friendly staff, very clean modern site, the whole appointment was seamless.
Quick excellent service
Quick excellent service. Lovely friendly staff and very efficient processes
I recently visited this private…
I recently visited this private facility for an MRI scan, and the overall experience was excellent from start to finish. The staff were incredibly professional, attentive, and reassuring, making what could have been a stressful appointment feel completely smooth and comfortable. The facility itself was spotless, well-organized, and had a calm atmosphere that really helped put me at ease.
The only small downside was that there were no slippers provided in the changing room, which would have added a nice extra touch to an otherwise outstanding stay.
Aside from that minor detail, the service was truly amazing, and I would highly recommend this hospital to anyone looking for high-quality care and a positive patient experience.
Same day MRI appointment
Same day MRI appointment. Very grateful. In and out in less than 30 mins.
Excellent service I was seen quickly…
Excellent service I was seen quickly for the scan by very efficient staff.
I was in and out before my actual…
I was in and out before my actual appointment slot. The staff was so nice and friendly. Couldn't have asked for a better experience. Hopefully, I won't need another MRI, but if I do, I'm definitely going back to this place!
Lovely person who did my MRI
Lovely person who did my MRI, very calm and organised, made sure I was settled and ok before starting.
Anxiousness of having an MRI soon disappeared. Quick and efficient service. Thank you
Excellent from start to finish … I…
Excellent from start to finish … I accompanied my elderly Aunt for an MRI scan .. quite nervous but was looked after so well
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