Darwin was incredibly helpful. He answered all my questions and explained everything about the property. He replies to my emails instantly and made this process very straightforward.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We recently had a viewing with Darwin, he was amazing at explaining the process, happy to request the amendments for us. He literally had all the answers for the questions we asked and we are super i... See more
Company replied
I recently moved into Roco Liverpool, and the team has been extremely supportive in making the process smooth. Ashleigh was especially friendly during the viewing day, showing me around the building... See more
Company replied
Had a brilliant time at the recent resident bowling event! Huge thanks to Darwin, Adam, Solomon, and Caitlin for hosting such a fun evening. It’s great being part of the Livingway community, and these... See more
Company replied
Company details
Written by the company
Property developer and professional landlord
Contact info
G03 Jactin House, M4 6WX, Manchester, United Kingdom
- 0161 711 1222
- team@livingway.co.uk
- livingway.co.uk
4.5
Excellent
198 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Livingway Social Events
Sincere gratitude for the fantastic events that Livingway organised. The attention to detail from Megan made it unforgettable! Her ability to plan an event this wonderful really comes through! I am grateful for the wonderful experience. It was apparent that a lot of hard work and dedication went into planning it. Her hospitable gestures were beyond words. I am looking forward to go to more events like this.
20 March 2024
Unprompted review
Reply from Livingway
Thank you for your kind words about the event organised by Livingway. We're delighted that Megan's attention to detail made it unforgettable for you. We'll pass on your compliments to her and the team. We look forward to welcoming you to future events.
Resident activities
Hello,
I just want to say that how super talented the team at ROCO house is. Particularly, Megan who since her joining the team after I took up residency has been the glue that bonds residents together by organising really interesting and super cool events for us. These activities have helped most of us residents make new friends and acquaintances. Something that may not have been possible on our own.
She performs these activities with gust and passion that you can’t help but wonder where she gets the energy to conceive some of these itineraries. Every single one of these events I have attended this year have been super helpful and fun.
And I look forward to seeing what else she’s got planned for us this year.
Thank you
Gen.
20 March 2024
Unprompted review
Reply from Livingway
Thank you for your fantastic feedback! We're thrilled to hear that you've enjoyed the events organised by Megan and the LIVINGWAY Team.
We're committed to continuing to provide you with exciting experiences and opportunities to connect with your fellow residents.
All due to Danny
All due to the great service of Danny! Such a helpful and nice person. Made our stay in Rufus court enjoyable.
18 January 2024
Unprompted review
Reply from Livingway
Thankyou for an amazing review ! Your kind words about Danny are wonderful to see and we pass them along. As always if you need anything just reach out !
Great community thanks to Dan!
I have lived at Livingway (Rufus Court) in Leeds for well over a year and it’s been a pleasure to live here. What has made my stay here so good is the quality of resident care by staff members such as Dan.
I’d like to extend a special thanks to Dan the resident Liaison in particular who has gone over and above what is expected to make myself and numerous others feel welcome and create a sense of community. He cares strongly about social value and hospitality and through his well organised events has fostered a friendly and amicable living environment amongst residents. He is diligent in rectifying issues and addressing problems, he has been responsive to suggestions raised and followed through on promises. He is always happy to stop during his busy schedule and have an informal chat and makes me feel valued as a resident. Thanks Dan & Livingway !
17 January 2024
Unprompted review
Reply from Livingway
Thank you for your wonderful review! We're delighted to hear that your experience at Rufus Court has been positive, and we greatly appreciate your kind words about Danny. It's fantastic to know that he has played a significant role in making you feel welcome, fostering a sense of community, and addressing concerns promptly.
We're committed to ensuring a great living experience for our residents, and your feedback motivates us to continue delivering excellent service. If there's anything more we can do for you, please don't hesitate to let us know.
Amazing experience
Amazing experience! We have been communicating with Callum whilst securing a property and he could not be more helpful, fast responses and will answer any queries you have, really made the process so far very smooth! Thankyou so much
8 January 2024
Unprompted review
Reply from Livingway
Thank you for sharing your positive experience with Callum! We're thrilled to hear that he has been instrumental in making your property journey smooth and efficient. Providing helpful and fast responses is a priority for us, and we're delighted that Callum's assistance has been valuable to you.
If you have any more questions or need further assistance, feel free to reach out. We appreciate your trust in us and look forward to continuing to exceed your expectations.
Amazing service
Amazing service! I was looking for a place as soon as possible and they made sure I was going to get in on time. As soon as I contacted them they were always offering new places and trying to find the best flat for me.
Adam showed me the flat I was interested in and not only that but he also offered to show me another one that maybe was a better option for me (it ended up being the flat I needed) so he was very helpful.
On my moving day they made me feel really welcome and I know I can count on them if there's any issue so that's always positive for anyone renting a place!
Thank you very much to Adam and Callum you have been really helpful!!
And thanks to all the Livingway Team!
6 January 2024
Unprompted review
Reply from Livingway
Thank you for your fantastic review!
We're thrilled to hear Adam and Callum provided amazing service, making your move smooth and finding the perfect flat for you.
We're here for ongoing support, so feel free to reach out anytime. Thanks for choosing Livingway!
Professionalism at its peak
When I reached out to them for viewing of two of their buildings, they helped me locate the house, were flexible in their schedule and, took me round the apartment. Although I couldn't take their their beautiful, spacious and well maintained apartment because it was far from my work place, but they were kind enough to follow up, and wish me well in my search for apartment. I wish I could bring their Bolton building slightly closer to city centre because I loved it. Thank you for your help livingway!
4 January 2024
Unprompted review
Reply from Livingway
Thank you for your review!
We're delighted to hear you had a positive experience during the viewings. Although the distance was a challenge, we appreciate your kind words about our apartments, especially in Bolton.
If your circumstances change, we'd love to assist you.
Best of luck in your apartment search!
Excellent Service!
Callum provided exceptional service! His quick responses, patience, and helpfulness made the process smooth. Highly recommend!
3 January 2024
Unprompted review
Reply from Livingway
Thank you for your glowing review!
We're thrilled to hear that Callum's quick responses, patience, and helpfulness contributed to a smooth process for you.
We truly appreciate your recommendation. If there's anything more we can do for you, feel free to reach out.
responsible, patient
Great service. Danny and Callum are helpful and patient in answering my questions.
13 December 2023
Unprompted review
Reply from Livingway
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our service. Danny and Callum are dedicated to providing helpful and patient assistance, and we're thrilled to have them on our team.
Callum has been fantastic with Stacey…
Callum has been fantastic with Stacey and I from the start. He communicated regularly, answered any questions we had and was also a reassuring voice on the phone
He made our whole experience very smooth and nothing was a hassle.
11 December 2023
Unprompted review
Reply from Livingway
Thank you so much for your kind words about Callum!
We're thrilled to hear that he provided excellent service, maintaining clear communication and addressing any questions you had. It's wonderful to know that he made your experience smooth and stress-free. We appreciate your positive feedback and are delighted to have been of assistance.
If you have any further questions or if there's anything else we can help you with, please feel free to reach out.
Outstanding service at Spot
Absolutely 100% appreciated, I mean the service of Adam Mellors.
Due to a power outage from the electricity supplier, Adam follows the instructions to solve the problem.
During this period, I feel the urgency of unresolved problems. I also completely felt that Adam was doing his best and finally he’s done well.
I have to say how professional, polite and friendly Adam, who dealt with my issue was.
Here, I would like to commend Livingway for its comprehensive management services.
Thank you very much to Livingway
Special thanks to Adam Mellors
Shuk
1 December 2023
Unprompted review
Reply from Livingway
We are genuinely grateful for your heartfelt appreciation of Adam and the exceptional service you received. We understand how challenging it can be when faced with unexpected issues such as a power outage.
It's heartening to know that Adam's professionalism, politeness, and friendly demeanor made a positive impact during this period. We take pride in our commitment to comprehensive management services, and your commendation reinforces our dedication.
Thank you for acknowledging Adam's efforts, and we sincerely appreciate your kind words.
If you ever need assistance in the future, please don't hesitate to reach out.
Very Helpful Staff
Callum was very helpful throughout the process. Any questions or worries we had were sorted instantly. The transition from viewing to move in date couldn't have been any smoother.
23 November 2023
Unprompted review
Reply from Livingway
Thank you for your wonderful feedback about Callum!
We're thrilled to hear that he was incredibly helpful and that any questions or concerns you had were promptly addressed. It's fantastic to know that the transition from viewing to move-in was seamless.
We appreciate your positive comments and are delighted to have played a part in making your experience a smooth and pleasant one.
If you have any more questions or if there's anything else we can assist you with, please feel free to reach out.
Danny
Danny was great through out my check out process and went out of his way to have a great conversation with me.
Livingway has been a great home and community I will definitely miss my little flat.
20 November 2023
Unprompted review
Reply from Livingway
Thank you so much for your kind words and positive feedback! We're delighted to hear that Danny provided excellent assistance during your check-out process, and we're pleased to know you had a great conversation with him.
It's wonderful to hear that Livingway has been a fantastic home and community for you. We understand that saying goodbye to your little flat can be bittersweet, and we appreciate you being a part of our community.
If there's anything we can do to assist you further or if you ever find yourself back in the area, please don't hesitate to reach out. Wishing you all the best in your future endeavors!
Danny
I have been a resident with Rufus court for over a year now. Just passed my driving test and had a new car delivered today.
Danny was there and insanely helpful with sorting out my car, had it delivered with no fuel and had to go get a fuel can filled up to use the car. I had no idea what I was doing and Danny stood out in the rain helping me get it filled up!
Extremely professional and friendly guy who goes above and beyond to support.
Many thanks Danny!
6 November 2023
Unprompted review
Reply from Livingway
Thank you for sharing your experience as a resident at Rufus Court, and congratulations on passing your driving test and getting your new car!
We're thrilled to hear about the exceptional assistance you received from Danny. Our team takes pride in going the extra mile to ensure our residents' needs are met. Danny's dedication and professionalism are truly commendable. Your kind words about his help in getting your car sorted out, even in the rain, highlight his commitment to providing top-notch service.
We will make sure to convey your gratitude to Danny, and we are delighted to have been a part of your journey. Should you ever need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to support you every step of the way.
New tenants - very pleased
We’ve recently moved into a livingway property and have been pleased with the service provided.
We had a delay moving in due to the previous tenant leaving the flat in poor condition. Although this was disappointing for us, Livingway made sure we moved in asap and kept us updated on our flats progress. When we moved in we were presented with a lovely flat with new furniture and was impeccably clean.
I would definitely recommend consider living in a Livingway property.
30 October 2023
Unprompted review
Reply from Livingway
Thank you for your positive feedback! We're delighted to hear that you've had a good experience with Livingway, despite the initial delay. We appreciate your recommendation and look forward to continuing to serve you.
Such a smooth move in process from…
Such a smooth move in process from start to finish. Lovely place in the perfect location. The guys at Roco are extremely friendly and even helped us move our sofa in. Couldn’t thank them enough!
23 October 2023
Unprompted review
Reply from Livingway
We're thrilled to hear about your smooth move-in experience at Roco! Thank you for your kind words, and we're here to assist with anything you need during your stay. Enjoy your time at Roco!
Recent Feedback
Unlike most property's this one is dog friendly and has plenty of green space on site to walk your dog, if you log any faults at the site in Leeds, Adam and Hayley are very quick to get them resolved for you, the Livingway experience is that they try to make it more like a community rather than just an apartment block which to some exent with the games is good, there have been a few issues on site but they have managed to get them sorted within a good time frame, there are also few policy's I think Livingway might need to Review, but if it was not for Hayley I don't think we would of had such a good experience at Livingway.
16 October 2023
Unprompted review
Reply from Livingway
Thank you for your valuable feedback. We're delighted to know you've had a positive experience at our Leeds property.
We take pride in being dog-friendly and swiftly addressing any issues thanks to our dedicated team, especially Hayley. We're committed to building a strong sense of community for our residents.
Your feedback on policies is appreciated, and we'll certainly review them for improvement.
If you have further recommendations or concerns, please don't hesitate to reach out. We're here to make your stay enjoyable.
Thank you for choosing Livingway. We look forward to serving you.
Total Time Wasters - Don't Trust Them!
Had a viewing for a property and offered a deposit after the viewing. The representative from Living way said there was no need to place a deposit that day and that someone would call me in the morning to take my deposit. Fast forward to the next day and no one calls me and I ring to find out the apartment has been taken. Absolute joke of a service, terrible communication between their office and viewing/site team and totally wasted my time.
29 September 2023
Unprompted review
Reply from Livingway
Dear Jayden,
We want to start by extending our sincere apologies for the inconvenience you faced during your recent interaction with LIVINGWAY.
We acknowledge the fast-paced nature of the rental market and strive to provide you with the most accurate and current information during property viewings. To achieve this, we present all available options during viewings to offer a comprehensive perspective.
Regarding the scenario you mentioned, it may seem like there was a communication breakdown between our office and the on-site viewing team. However, this is not the case. The property was secured by another party during the viewing. To ensure that our on-site team is fully engaged in the viewing process, the communication from the office was not detected until after the fact. While one of the properties you viewed became unavailable, there were still other options that remain available for your consideration.
We would like to emphasise that we follow a two-step process, and we would never accept any form of deposit without first conducting a pre-application to ensure that the property matches your criteria.
If you remain interested in exploring other available properties or have any questions, please don't hesitate to contact us directly.
Kind regards
LIVINGWAY
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