Darwin was incredibly helpful. He answered all my questions and explained everything about the property. He replies to my emails instantly and made this process very straightforward.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We recently had a viewing with Darwin, he was amazing at explaining the process, happy to request the amendments for us. He literally had all the answers for the questions we asked and we are super i... See more
Company replied
I recently moved into Roco Liverpool, and the team has been extremely supportive in making the process smooth. Ashleigh was especially friendly during the viewing day, showing me around the building... See more
Company replied
Had a brilliant time at the recent resident bowling event! Huge thanks to Darwin, Adam, Solomon, and Caitlin for hosting such a fun evening. It’s great being part of the Livingway community, and these... See more
Company replied
Company details
Written by the company
Property developer and professional landlord
Contact info
G03 Jactin House, M4 6WX, Manchester, United Kingdom
- 0161 711 1222
- team@livingway.co.uk
- livingway.co.uk
4.5
Excellent
198 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Really lovely team
Really lovely team !
Any questions were well answered with loads of help, so kind and honest.
22 May 2023
Unprompted review
Reply from Livingway
Thank you for your wonderful review! We're delighted to hear that our team was able to assist you with any questions you had and provide helpful and honest support. We strive to provide exceptional customer service, and it's rewarding to know that we were able to meet your expectations. If you have any more questions or need further assistance, please feel free to reach out.
Viewing an apartment was never so much…
Viewing an apartment was never so much fun and enjoyable! Danny did a great job showing me around and highlighting the amenities and advantages of Roco living in Liverpool. Ten stars for Danny!
9 May 2023
Unprompted review
Reply from Livingway
Thank you for your fantastic review! We're thrilled to hear that your apartment viewing experience with Danny was fun and enjoyable. We take pride in providing excellent service and ensuring that our residents have a positive and informative tour. We're glad Danny did a great job showcasing the amenities and advantages of Roco living in Liverpool. We'll be sure to pass along your kind words to Danny. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to welcoming you to the Roco community!
Lovely Experience
Our move in was speedy and very informative. Adam was very friendly and even help getting my items to my flat. Our move was perfect.
4 May 2023
Unprompted review
Reply from Livingway
Thank you for your feedback John! We're glad to hear that your move-in experience was speedy and informative. We'll be sure to pass on your compliments to Adam and the team. If there's anything else we can assist you with, please don't hesitate to reach out.
Livingway - Serene, Secure & Beautiful homes
My experience living at SPOT was amazing. High-fives to Aiden, Danny, Adam and team for all the support and swift response to queries / concerns raised. Everything was topnotch from the friendly customer service, the cook-out events - which really helped with bringing everyone together to have a nice time and network, and then to even the internet speed in my apartment (Lol) I never experienced downtime all through my stay. I could go on ... I have been recommending livingway to friends and family.
9 May 2023
Unprompted review
Reply from Livingway
Thank you for sharing your wonderful experience at SPOT! We are thrilled to hear that our team, especially Aidan, Danny, Adam, and the customer service team, exceeded your expectations and provided you with top-notch support and swift responses to your queries and concerns. We're glad you enjoyed our cook-out events and the internet speed in your apartment. We truly appreciate your recommendation to your friends and family !!
Danny came to replace my toilet seat
Danny came to replace my toilet seat. He was as always very friendly and apologised for it not being done yesterday as originally arranged. He replaced the seat very quickly and checked that I was happy with it. Danny is very friendly and efficient. A true asset to the Company
5 May 2023
Unprompted review
Reply from Livingway
Thank you for your feedback on Danny's service Sophia! We're thrilled to hear that he was able to quickly resolve your issue and provide excellent customer service. We will be sure to pass along your kind words to him. Please don't hesitate to reach out if you need any further assistance in the future.
Recently moved in and it went as smooth as possible
Adam has been really helpful in getting settled in to pasha. He's made moving in realy easy and helped us out with the moving in proces.
2 May 2023
Unprompted review
Reply from Livingway
Great to hear that Adam has been helpful and made your move-in process easier at Pasha! We will make sure to pass on your positive feedback to him and the rest of the team. Don't hesitate to reach out if you need any further assistance during your stay. Thank you for choosing to live with us!
Adam saved me from being locked out this morning
I have been a resident with living way for over a year now. Living way always try and help as best as they can. I was locked out of my flat this morning because I left my keys at my friends house in Manchester on a night out. My flat mate was away with family. I messaged Adam and he replied straight away and came to let me into the flat. I was so grateful as I had work and had to get ready. Adam has always been very helpful for me and my flat mate
22 April 2023
Unprompted review
Reply from Livingway
Thank you for a great review Constantine ! We are glad this was quickly resolved for you, if you need anything as always please don't hesitate to get in touch.
Helpful and friendly staffs with super…
Helpful and friendly staffs with super organised system, the place is nice, clean and the environment is safe
19 April 2023
Unprompted review
I feel so fortunate to have lived in…
I feel so fortunate to have lived in George house. It was a haven of peace and tranquility, with everything I needed to live comfortably and happily. The location was perfect, the amenities were top-notch, and the overall experience was simply wonderful. I will always cherish my time there. I'm grateful for the time I spent there.
3 October 2022
Unprompted review
Back of the net
Everything was great honestly, super straightforward and left nothing out 👌
17 April 2023
Unprompted review
Reply from Livingway
Thank you for a great review! We're so happy to hear that our process has helped you along on your LIVINGWAY journey.
Great experience
Everyone from LIVINGWAY are really great. Always ready to help & super friendly! Especially the property manager he has been a big help in ensuring that we have settled in well here at livingway.
17 April 2023
Unprompted review
Reply from Livingway
Thank you for an incredible review Psm ! We will pass on your kind words to the Property Manager & the team. We are so happy you have joined our LIVINGWAY community.
Great place to live and staff are very…
Great place to live and staff are very friendly and always available. Thanks Dani, Aidan and team
31 March 2023
Unprompted review
Reply from Livingway
Thank you for an amazing review, we will pass on your kind words to the rest of the team
First Time Renters
As first time renters, me and my partner can't fault the team at LivingWay!
We collected our keys at the end of January and even though we didn't have the stereotypical "picking up keys" kind of scenario, Danny handled everything in that moment and after, so well. Leo and Aidan spoke to us both personally about it and we knew from the get go that we were going to always feel looked after.
No matter what the issue, nothing is a problem when it comes to these guys. Leo is always on hand to answer any questions and Adam is fantastic and is happy to fix even the smallest of issues and always does a great job. The whole team are super friendly and communication is spot on. We love our little home and can't thank you guys enough!
30 March 2023
Unprompted review
Reply from Livingway
Thank you for an amazing review, Lois! We are so glad you have moved in comfortably and you're enjoying your new home. As always if you need anything please get in touch straight away we are more than happy to help!
Fantastic experience
Fantastic experience. Especially since I'm a first time renter! Leo, Danny and Adam are all super friendly and helpful and definitely make you feel at ease. The apartments are lovely and I'm looking forward to being part if the livingway community
11 March 2023
Unprompted review
Reply from Livingway
Welcome to LIVINGWAY Rebecca! Thank you for an amazing review. We are so pleased you love your new home. We are delighted you have joined the LIVINGWAY community! As always if you need anything just give us a shout.
Great experience for us first time…
Great experience for us first time renters. Everything went smoothly from our online viewing to the move day. Thank you to Danny and Aidan for guiding us through the process. This is a beautiful apartment and we are looking forward to building our lives here!
21 February 2023
Unprompted review
Reply from Livingway
Thank you for an incredible review Anon! We are so happy you've joined the Livingway family and love your new home.
It was an easy move felt welcomed by…
It was an easy move felt welcomed by management got a hoodie after a week. always helpful when you need help by just ringing the livingway number
3 February 2023
Unprompted review
Reply from Livingway
Thank you for a lovely Review Oliver! We are so glad to have you join our community
Great company
Good service, great apartments, friendly and helpful staff, fair prices. After 1 year stay there is not much to complain really. We need more apartment buildijgs like this.
1 February 2023
Unprompted review
Reply from Livingway
Thank you for an amazing review Dmitrii, you have been an excellent tenant
All stuff are very nice.Looking for…
All stuff are very nice.Looking for more communicate with Neighbor.
Thank you for Danny to solve our problem who’re very helpful.
17 January 2023
Unprompted review
Reply from Livingway
Thank you Leo for a lovely review, we are always here to help ☺️
great help from all staff
great help from all staff , sorry dont know the big lads name with the beard but he was a great help moving in and no bother for him to show me 5 of the rooms , leo also great made it a quick move i was in within a week great location , rooms are great !!
30 January 2023
Unprompted review
Reply from Livingway
Welcome to LIVINGWAY Brendon! We are so happy to have joined our community. Thank you for a lovely review. We will pass on your kind words to the team ! As always if you need anything please get in touch :)
Helpful staff
Moved in Rufus in December 2022, very helpful staff and lovely flat, specially thanks to Cody and Hayley for their help moving in and getting things sorted!
21 December 2022
Unprompted review
Reply from Livingway
Thanks for the lovely review Abbie, we are pleased to have you in our little community. Welcome to Rufus, we are always here to help if you need us
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